Sound crackling? [i think i fixed it]

[sturmkoenig2k]

Hmm, there is some weird sound crackling (tapping). Mainly when the music plays. Any ideas what is causing this?

EDIT: I never had this problem with a Unity game. Maybe it is how it must sound? :/

[Crazy Bat Lady]

I had a really quiet popping sound throughout the entire game. I have no idea what it was :(

[sturmkoenig2k]

Yep, it some sort of popping sound. It's really weird and annoying.

[Crazy Bat Lady]

Yeah, it was a little annoying during quiet scenes, but for the most part I didn't hear it. I'm hoping they can fix it though!

[Robot Invader Chris]

We've never seen this in testing but we could hear it in The Virgin Queen's Lets Play. Can you guys tell me more about your sound setup? That crackle sounds like it is clipping, which is usually something that shouldn't happen. Are you using any sort of software sound amplification or something?

We have some pretty serious 3D spatialization code in this game to give you real 3D sound (not just panning between the left and right), which might be the cause. Anything you can tell us that might be unique about your system will help us track it down.

[Crazy Bat Lady]

Here's my dxdiag http://pastebin.ca/3427191

Can't say I'm really doing anything special, and I'm pretty sure I'm not using anything that'd necessarily amplify the sound at all.

[sturmkoenig2k]

Nothing uniqe here. The usual on-board realtek soundcard with the latest drivers installed. I can't provide a dxdiag as i'm away from my PC for some time. I use headphones, but that should be no problem.
A friend of me has the same problem.

[sturmkoenig2k]

Any fix in sight? I might just play without sound....

[sturmkoenig2k]

Ok, i played Crystal Rift at a friend PC and he also have this damn popping noise. Interesting bit is that Crystal Rfit is also a VR game and it uses also 3D spatialization for the sound.

Is it a bug in Unity?

EDIT: Maybe you can change the DSP Buffer Size in the Audio Manager of your project?

[Robot Invader Chris]

We're looking into this now, please stay tuned. Thanks very much for the dxdiag, btw.

[Robot Invader Chris]

For anybody experiencing this issue, please post your dxdiag and any other information you can about your setup. We've never reproduced this (and we have a pretty significant QA pass done) so any info you can give us to help track it down is useful. Thanks!

[JustJames]

Same issue here. My DXDiag will be posted below.

https://www.dropbox.com/s/z06db0p4qexl0k5/DxDiag.txt?dl=0

[sturmkoenig2k]

Ok, i think i fixed it. I never thought of this fix and i still think it's a bug in Unity.
I had to change the bitrate for the loudspeaker playback device. Anything else than 16bit, 48000hz, DVD-Quality and the sound starts popping again.

http://imgur.com/dt7wVkO

[Robot Invader Chris]

We pushed an update this evening that we think will solve sound crackling issues for anybody who still has them. If you have had sound pops and crackles lately, please try this new build and see if it corrects it for you. We've never been able to reproduce but think we tracked it down.

[Sad Robot]

Originally posted by Robot Invader Chris:

We pushed an update this evening that we think will solve sound crackling issues for anybody who still has them. If you have had sound pops and crackles lately, please try this new build and see if it corrects it for you. We've never been able to reproduce but think we tracked it down.

Sadly not! I just found and purchased this game, so I'm assuming I have the latest version. Started researching this popping and clicking sound issue right away. Here's my dxdiag.

https://pastebin.com/LJeUwf3v