Game stuck on "getting a list of store items..." when loading

[Luxvored]

title

[BT_Coach]

Originally posted by Luxvored:

title

Hello! Is this problem still relevant up to this moment?
Sometimes a simple restart of Wi-Fi router helps to solve such issues.
If possible you may try to use VPN to see how it works. If you can login with VPN that means there are temporary regional connection issues in your area.

[JuiceZ]

Originally posted by BT_Coach:

Originally posted by Luxvored:

title

Hello! Is this problem still relevant up to this moment?
Sometimes a simple restart of Wi-Fi router helps to solve such issues.
If possible you may try to use VPN to see how it works. If you can login with VPN that means there are temporary regional connection issues in your area.

Hello BT_Coach.
I have currently the same issue.
Wifi Router restartet. VPN testet.
i Also both restartet my pc 5 times, i have reinstalled the game 4 times.
I also tried to manually delete all files and cache files.
Tried to run as admin and vertyfied game files through steam.
But keeps getting stuck same place.

Any solutions?

[BT_Coach]

Originally posted by JuiceZ:

Originally posted by BT_Coach:

Hello! Is this problem still relevant up to this moment?
Sometimes a simple restart of Wi-Fi router helps to solve such issues.
If possible you may try to use VPN to see how it works. If you can login with VPN that means there are temporary regional connection issues in your area.

Hello BT_Coach.
I have currently the same issue.
Wifi Router restartet. VPN testet.
i Also both restartet my pc 5 times, i have reinstalled the game 4 times.
I also tried to manually delete all files and cache files.
Tried to run as admin and vertyfied game files through steam.
But keeps getting stuck same place.

Any solutions?

Hello! Try to access the game when it's possible for you. There should be no problems with your game access now.

[Trolde]

Originally posted by BT_Coach:

Originally posted by JuiceZ:

Hello BT_Coach.
I have currently the same issue.
Wifi Router restartet. VPN testet.
i Also both restartet my pc 5 times, i have reinstalled the game 4 times.
I also tried to manually delete all files and cache files.
Tried to run as admin and vertyfied game files through steam.
But keeps getting stuck same place.

Any solutions?

Hello! Try to access the game when it's possible for you. There should be no problems with your game access now.

Halo i have same problem pleass help :(

[Hokkien mee]

Originally posted by BT_Coach:

Originally posted by Luxvored:

title

Hello! Is this problem still relevant up to this moment?
Sometimes a simple restart of Wi-Fi router helps to solve such issues.
If possible you may try to use VPN to see how it works. If you can login with VPN that means there are temporary regional connection issues in your area.

this is not the problem! I can't open after upgrading OS to windows 11

[Trolde]

Originally posted by Hokkien mee:

Originally posted by BT_Coach:

Hello! Is this problem still relevant up to this moment?
Sometimes a simple restart of Wi-Fi router helps to solve such issues.
If possible you may try to use VPN to see how it works. If you can login with VPN that means there are temporary regional connection issues in your area.

this is not the problem! I can't open after upgrading OS to windows 11

Interresting?? I could play after windows 11 but when i had an update the other day then i couldnt play???

[BT_Coach]

Originally posted by Trolde:

Originally posted by BT_Coach:

Hello! Try to access the game when it's possible for you. There should be no problems with your game access now.

Halo i have same problem pleass help :(

Do you still experience this problem? We don't detect any problems with your game access from our side.
Also we did some tests and can't confirm that upgrade to Windows 11 or this system in general cause any problem with the game.
Please try to reinstall Business Tour completely.

[Trolde]

Originally posted by BT_Coach:

Originally posted by Trolde:

Halo i have same problem pleass help :(

Do you still experience this problem? We don't detect any problems with your game access from our side.
Also we did some tests and can't confirm that upgrade to Windows 11 or this system in general cause any problem with the game.
Please try to reinstall Business Tour completely.

Hi, It is still a problem. I have reinstalled the game 10 times and restarted both my pc and router...

[stary dziadu]

Originally posted by BT_Coach:

Originally posted by Luxvored:

title

Hello! Is this problem still relevant up to this moment?
Sometimes a simple restart of Wi-Fi router helps to solve such issues.
If possible you may try to use VPN to see how it works. If you can login with VPN that means there are temporary regional connection issues in your area.

Same problem here. Im on a win 10, I was reinstalling game like 10 timies, I was checking the files but nothing will make this game work on my pc. Need help

[◢ ◤ k E z 1 2 D e C ◢ ◤]

I have send the logfile to the support email and there is no acknowledgement or update. Everyday just trying to open the game but it said something is wrong and game closed. Wtf is going on? I have uninstall and reinstalled the game for at least 5 times but ♥♥♥♥ still don't work.

[BT_Coach]

Originally posted by ◢ ◤ k E z 1 2 D e C ◢ ◤:

I have send the logfile to the support email and there is no acknowledgement or update. Everyday just trying to open the game but it said something is wrong and game closed. Wtf is going on? I have uninstall and reinstalled the game for at least 5 times but ♥♥♥♥ still don't work.

We're sorry for any inconvenience caused and thank you for your patience. We get your logs, although we may miss someone with confirmation. Quite a lot of players encountered this problem recently, but be sure, we're trying to fix this as soon as possible.

[l]

Originally posted by BT_Coach:

Originally posted by ◢ ◤ k E z 1 2 D e C ◢ ◤:

I have send the logfile to the support email and there is no acknowledgement or update. Everyday just trying to open the game but it said something is wrong and game closed. Wtf is going on? I have uninstall and reinstalled the game for at least 5 times but ♥♥♥♥ still don't work.

We're sorry for any inconvenience caused and thank you for your patience. We get your logs, although we may miss someone with confirmation. Quite a lot of players encountered this problem recently, but be sure, we're trying to fix this as soon as possible.

Same problem pls help

[BT_Coach]

Originally posted by l:

Originally posted by BT_Coach:

We're sorry for any inconvenience caused and thank you for your patience. We get your logs, although we may miss someone with confirmation. Quite a lot of players encountered this problem recently, but be sure, we're trying to fix this as soon as possible.

Same problem pls help

Hello! Do you still have this problem? According to our data there should be no issues with your game access.