Arcania crashes on startup

[cgrab]

I am unable to get Arcania to start (I'm running windows 7 Home Premium, SP1, 64 bit).
When I try to run it, I get am 800x600 black window, followed by the message that "Arcania
has stopped working."

I am far from the first person to encounter this problem. A search shows many people with the
issue and some of the things they've attempted to fix it. Below are the various things I have
already tried - to no avail:

- Set Arcania.exe compatability mode to Win XP, SP 2 and 3
- Run Arcania and/or Steam as Administrator.
- Uninstall/Manually install vcredist.msi (VC++ 2005).
- Uninstall/Manually install PhysX - both the one with the game and directly from NVidia.
- Copy the cudatrt32 and cudart64 dll files from the PhysX directory into Arcania's.
- Set the speakers to 24 Bits and 48000 Hz
- Futzed with the display resoulution. Native is 1600x900, 32bit, 60Hz
Tried 1024x768 at both 16 and 32bits, also 800x600 and 32 bits.
- Disabled the steam overlay.
- Added a '-novid' startup parameter.
- "Disable" Crossfire. This is a laptop with one graphics card, Crossfire is not an option.
- I never had the demo.


Anything else I can try?

[Xeonen]

Same here and I am without a clue...

[The King Possum]

I have windows 7 home premium 64-bit OS and never had a problem with the game. what graphics do you have? you are on a laptop? I am on a desktop with nivida geforce gtx 550 TI maybe the game doesn't support laptop graphics? I know a lot of games state they don't support laptop graphics though they may work.

[Xeonen]

This might help, and I'm using a PC.

------------------
System Information
------------------
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500)
System Manufacturer: MSI
System Model: MS-7640
BIOS: BIOS Date: 11/28/11 15:10:22 Ver: 04.06.04
Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 16384MB RAM
Available OS Memory: 16354MB RAM
Page File: 5347MB used, 13566MB available
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode


---------------
Display Devices
---------------
Card name: AMD Radeon HD 7800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6818)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6818&SUBSYS_04321043&REV_00
Display Memory: 5870 MB
Dedicated Memory: 2030 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S22B350
Monitor Id: SAM08D4
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1315 (English)
Driver Version: 14.301.1001.0
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3

[The King Possum]

well your PC is more than powerful enough to run the game for sure. I wont be able to help you out. I only have 2 questions and it is are you using a TV or PC monitor. I found when I used my TV a lot of games would not work where as those same games now run because I am using an actual PC monitor. I never had problems with this game though. have you looked to see if anyone is able to run it on windows 8?

Originally posted by Xeonen:

This might help, and I'm using a PC.

------------------
System Information
------------------
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500)
System Manufacturer: MSI
System Model: MS-7640
BIOS: BIOS Date: 11/28/11 15:10:22 Ver: 04.06.04
Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 16384MB RAM
Available OS Memory: 16354MB RAM
Page File: 5347MB used, 13566MB available
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode


---------------
Display Devices
---------------
Card name: AMD Radeon HD 7800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6818)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6818&SUBSYS_04321043&REV_00
Display Memory: 5870 MB
Dedicated Memory: 2030 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: S22B350
Monitor Id: SAM08D4
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1315 (English)
Driver Version: 14.301.1001.0
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3

[Xeonen]

I have a standard monitor though Windows 8 is worth checking! I'll do so as soon as possible, to be frank I still suspect PhysX

[Vyking]

Windows 8.1 here and crashes on startup :/

[Carcaroff]

Did you solve? I'm going to call for a refund on this, i am not able to launch this game...

[Xeonen]

My problem resolved but I don't know how.

[Carcaroff]

Originally posted by Xeonen:

My problem resolved but I don't know how.

Win 8.1?

[Xeonen]

Originally posted by Jean-Baptiste Grenouille:

Win 8.1?

Indeed, I'm using Win 8.1 64 bit, with Radeon 7850.

[Carcaroff]

Ok, for anyone with crash problem, this is how i solved it.
I deleted all the arcania and arcania demo (because i had installed it) in the Documents folder.
Then i started the game, and Steam downloaded Physx software...and then the game worked.

[Spocks Toupee]

Originally posted by Jean-Baptiste Grenouille:

Ok, for anyone with crash problem, this is how i solved it.
I deleted all the arcania and arcania demo (because i had installed it) in the Documents folder.
Then i started the game, and Steam downloaded Physx software...and then the game worked.

I'm going to give that a try, and hopefully it works, because I bought this game in 2013 and STILL haven't gotten it to run yet.
The 24 minutes I have in the game, is loading it and watching it crash to the desktop

[SirBiff]

the above solution didnt work for me. and it is a fresh install.

[Carcaroff]

Try deleting every Physx folder and uninstall Nvidia Physx before reinstalling Arcania.

[J_Wplay]

Windows 8.1 64bit
delete physyx game doesn't work :(