Official Technical Problems Thread - Spaceport Hope

[teambitclub]

This is the official thread made by the developer team to solve any possible technical issues you're experiencing.

So if you had any sort of problem, please post it here so we can help you, and other people who's having a similar problem.

[Medium-Evil]

I'm running a Geforce 670 so i'm sure this is a bug

In windowed mode the game runs perfectly smooth, however in full screen the game lags like crazy, almost like its half speed. Game looks amazing by the way!

[teambitclub]

Hey, you could first try updating your graphics card's drivers and making sure you have the last openGL version. It is true that fullscreen has issues in couple of PC users, so we're trying to fix

[Medium-Evil]

I'm fully upgraded and still no cigar. I'll wait for a patch

[teambitclub]

Hallo DahDoctow,
I'm currently working on a solution on this, i think the problem is vsync.
The game by default uses vsync so if your screen refresh rate isn't close to 60fps you should disable vsync from the settings menu. Note that disabling vsync can cause tearing (especially when fullscreen)

[Medium-Evil]

Yup that seems to be it! Disabling it returned it to game speed, however the screen tearing is pretty extreme now lol. Good to know you found the issue!

[teambitclub]

Ok cool. I'll include this in the next update. I'll see if I can do something to decrease the tearing

[teambitclub]

Hallo, as of version 1.1.0, I made the game to choose smaller resolutions, that have a better refresh rate, so please try the new version and tell me if it worked for you

[Medium-Evil]

its still slow in full screen like always. Now it disables vsync in fullscreen, and tells me that my screen has incompatable refresh rate. windowed mode is both normal speed and allows vsync but fullscreen does not

[teambitclub]

You can accept me on Steam, so I can help you fix this issue

[Binary Daoist]

On my nice gaming rig I'm using a 4k screen all the text is scrambled.

On my living room computer it looked great; I went to options and clicked full screen. Now the game won't start on that computer.

[pyramoose]

Yeah, I get scrambled text when I run fullscreen too. Seems to be because I have virtual super resolution enabled on my AMD R9 290, so the game is running at 4K. When I disable it it then gives me a message about disabling vsync because the refresh rate is invalid, but does seem to fix the scrambled text.

[teambitclub]

Hallo, it seems there are some problems with text and fullscreen. I'll have those fixed in the next few days with a patch

[teambitclub]

Please update to the latest version (1.2.0) and check again, the text should render properly now

[Alice]

The game wont start for me at all. It just remains a black window and I have to force it to close.
I haven't even been able to start it once so it doesn't go to full screen.

[teambitclub]

hmmm thats strange, can you check go in the Steam folder, in SteamApps/Common/Spaceport Hope/resources/files/exc and check if there are any files there?