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Hope this helps :)
As I say, it didn't work last night either. Have not tried it yet, today. I got a few pointers from my friend here, so I'll try those out and if nothing, I'll get back to you.
Explain?
I had the same problem at first but I did that and it works now
Aaaaand....still nothing.
I'm only assuming now, but the first thing you tried after you noticed it isn't working, was without the controller? If the game won't progress even then, then you could try rebinding the keys before you actually start the game (make sure no controller is turned on/plugged in when launching the game). My game did the same thing just hanging in that control layout screen, but after I changed it, it started working for whatever reason.
Also to make sure when it comes to controller support, you'll start the game by having your controller turned on/plugged in before you actually open the game launcher
-> press play from the launcher
-> unplug/turn off the controller
-> press X (or whatever it's bound on) from the keyboard during control layout screen
-> game continues and you'll turn on/plug in the controller again and continue as normal.
At times I might have to navigate the saves with the keyboard too for whatever reason, not sure why mine does that.
As you mentioned that you can't actually rebind the buttons for the controller in the launcher screen, do you have access to any other controller that you could try? I only have experience with Xbox controllers (360/One), so sadly I don't know if there are specific modes for your controller to make it work. At times some keyboards acts as a controller so some driver compatibility issues happen, but if you use your laptop's own keyboard, it shouldn't be the case this time.
If the case is that the game doesn't recognize your gamepad at all no matter what you tried and there isn't any other controllers you could try it with, then you could try using some program to emulate your gamepad as Xbox360 controller. Might have been called as 'x360ce' or something like that, not 100% sure as haven't used it myself. Someone wiser than me needs to guide you with that topic unless you already have experience with that stuff.
Click on Devices and Printers.
Find your controller in the Devices list and Right Click.
Select Game Controller settings.
Select "Advanced..." on the window that pops-up.
Set your Default device to use with older programs to your controller.
Start FFVII, get past the keyboard control scheme page by pressing X, and enjoy using your controller.
Older programs to my computer? No such thing is showing up....
If you follow those instructions, you should end up exactly where you need to be in order to make it work. I wrote them as I did it myself on my Windows 10 PC.