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I believe thas might've been due to the server shard restart, usually every Tuesday at 9 AM UTC.
You can stay up to date on the official Discord server or X.
If this is a different issue, like returning to RIFT after a long time, this simply means that your characters were part of a server merge and are now located on a different shard than they used to be in, if it shows 0 on every shard, this is normal, simply click on the shards until find your characters, they will be there.
I hope this helps! :)
Hailol server crashed a few nights ago while I was in the midst of a battle on Freemarch. Zero warning. Can you post an alert the next time you plan to do a restart? You did an alert
last week 20 minutes before maintenance to allow us time to get to a safe area.
Hello again!
Unfortunately, server crashes aren't planned in any way and we are sad to hear you experienced one during the battle on Freemarch.
Should you encounter this issue again, we recommend sending a report to us through Discord.
cheer
Do you understand the difference between a crash and a restart?
(And before anyone gets angry - no, I'm not prowar and never was)
FYI, there is some embargoes that that do impact video game service to Russia. I don't know if that s the situation with this game but it is something to keep in mind.