RIFT
Acheronx Jul 15, 2014 @ 5:00am
Trion and Glyph really need a fix.
Getting tired of the garbage coding going on with these two. For the past week I have not been able to log into the Glyph app, due to invalid password. Changed my password. Now it won't accept my password and my mobile Auth code. Says "Invalid token". Tried everything from clearing cache to logging on a different browser. And the auth code on the website keeps tossing in a "-" between the 2 sets of 3 numbers.

And I can't even contact customer support because... you need to log in.

Does anyone know a phone number for customer support? Or an e-mail? This is rediculous that I pay for games from Trion yet I have no access to play them because of a poorly coded system.

/rant
< >
Showing 1-8 of 8 comments
zr Jul 15, 2014 @ 5:55am 
cant even try the game, refuses to let me register.
"Your language preference is not currently supported." no matter what country i choose. :UnhappyMask:
Captain Jul 19, 2014 @ 6:44am 
i have the same problem ''Your language preference is not currently supported.'', like wtf.
The1Taboo Aug 29, 2014 @ 3:00pm 
me too did u made it?? >.<
Detaz Sep 29, 2014 @ 9:25pm 
I had the exact same problem.
Found out that you could register through their rift site, and it worked! Give it a try yourselves.
https://rift.trionworlds.com/account/reg/account-registration-flow.action
Last edited by Detaz; Sep 29, 2014 @ 9:26pm
Detaz Sep 30, 2014 @ 4:31am 
Originally posted by Mad Skeleton:
lol,i have reset my password and still can't play.
I tried registering for a new account through the Glyph site, didn't work It just said 'Your language preference is not currently supported.'' - didn't tell me i already had an account.

I had to reset my password through the Rift site, and then i could login with my new password through Glyph.
Kobi Blade Sep 30, 2014 @ 7:02am 
Working fine here.
Horagen81 Oct 1, 2014 @ 8:06am 
Originally posted by ' MutantFod:
I had the exact same problem.
Found out that you could register through their rift site, and it worked! Give it a try yourselves.
https://rift.trionworlds.com/account/reg/account-registration-flow.action

thanks it worked for me as well :)
Nelson Spamdella Oct 14, 2014 @ 8:30am 
Ive been having trouble with the Glyph launcher also, it accepts my login, updates to the latest versoin but when i click play it just tells me to "use client launcher". The only option it gives is to click OK and not load the game. Is there some other launcher I should be using? It has worked in the past, not sure whats changed, other than perhaps the latest version is dodgey?
< >
Showing 1-8 of 8 comments
Per page: 1530 50

Date Posted: Jul 15, 2014 @ 5:00am
Posts: 8