Crossout

Crossout

View Stats:
This topic has been locked
Remo Jul 26, 2017 @ 8:48pm
Can't link steam account to my gaijin account because...
"This account is already linked to a steam account".

Yes, yes it is. It's linked to the exact one im trying to link it to.

So basically this ♥♥♥♥ is broken. I can't link my Gaijin account to my steam account because my gaijin account is already linked to it. So I can't login that way. And if I try to just login using my steam account it asks me to create a new gaijin account even though it should already know which account it should pull up.

What the hell is wrong with you Gaijin? What type of insanely half-assed account system did you decide to use here?

Worst steam launch ever. If you think I'm going to start completely over just to play steam you can eat a bag of coconuts.
< >
Showing 1-15 of 23 comments
_Kaito Jul 26, 2017 @ 8:59pm 
same here.
XO_Team  [developer] Jul 26, 2017 @ 9:03pm 
Hello, please contact technical support: https://support.gaijin.net/hc/ru
SubZole Jul 26, 2017 @ 9:13pm 
I'm a new player but i had the same issue. I downloaded the game through Steam and played 2 battles. Then i close the game to make a Gaijin account so i can claim the Humble Bundle Crossout pack. Now it wont let me to log in with my Gaijin account saying that its already linked to another Steam account :(
I think i could just play through Steam but i want that Thug starter pack too.
Remo Jul 26, 2017 @ 9:50pm 
Originally posted by XO_Team:
Hello, please contact technical support: https://support.gaijin.net/hc/ru

And tell them what exactly?

To link my steam account to my account so I can use it even though it's already linked?

How is this a "me" problem and no a "you" problem?
Blackløch° Jul 26, 2017 @ 10:12pm 
I'm trying to figure out this myself too. I have War Thunder, Star Conflict and Crossout all under same email account but for some reason Crossout is the one which keeps saying "This account is already linked to a steam account" even though I've never even played Crossout via Steam before.
_Patrick Swayze Jul 26, 2017 @ 10:15pm 
I read that you need to link it the first time you start the game on steam. If you dont, the option to link wont appear anymore and wont be possible. I will try it in a bit, may the gods be with me..
2HiiGH Jul 26, 2017 @ 10:20pm 
Same! :(
_Patrick Swayze Jul 26, 2017 @ 10:29pm 
Hm think I better wait till ppl have succes doing it..
Ryuu Jul 26, 2017 @ 10:33pm 
If you didn't have gaijin account linked earlier - try it. I didn't play other gaijin games, so linking worked for me with no problem.
_Patrick Swayze Jul 26, 2017 @ 10:40pm 
Originally posted by Ryuu:
If you didn't have gaijin account linked earlier - try it. I didn't play other gaijin games, so linking worked for me with no problem.

I played Warthunder on steam, so Im scared now :(
Ryuu Jul 26, 2017 @ 10:42pm 
Originally posted by _Patrick Swayze:
Originally posted by Ryuu:
If you didn't have gaijin account linked earlier - try it. I didn't play other gaijin games, so linking worked for me with no problem.

I played Warthunder on steam, so Im scared now :(
Well, then you should indeed wait out since it seems a common problem for now. Nothing to be scared off, just keep playing outside Steam for now.
zannomie Jul 26, 2017 @ 11:20pm 
No issue here at all...Uninstalled the current, then installed the new from Steam once completed, open game with new Steam created ICON, waited for update, then logged into game but not through the first link tab, it will ask again.
Remo Jul 27, 2017 @ 1:18am 
I make a ticket on the support site, and the guy legit tells me my steam is not linked to my email. Even though on my Gaijin account profile page you can see where I had purchased the Steam pack and Ace advanced pack for warthunder.

As if the support staff can't see that they are wrong or something.

Seriously what the hell is wrong with Gaijin?
Thirsty Jul 27, 2017 @ 1:30am 
is there any benefits to linking it to steam? cause if not then why bother xD
Gromvoiny Jul 27, 2017 @ 1:44am 
Originally posted by Remo:
I make a ticket on the support site, and the guy legit tells me my steam is not linked to my email. Even though on my Gaijin account profile page you can see where I had purchased the Steam pack and Ace advanced pack for warthunder.

As if the support staff can't see that they are wrong or something.

Seriously what the hell is wrong with Gaijin?

Having War Thunder Steam DLCc on your Gaijin account doesn't mean you have your account linked. Account linking mechanic was introduced much later then War Thunder launch in Steam.

Please contact our support if you have troubles with linking, they know all possible scenarios.

The main thing everyone should remember - if you played Crossout without Steam before and you want to keep your progress, DO NOT use Steam login button when you first launch the Steam version. You need to login with your Gaijin e-mail and password, and you can sync the progress ONLY on this first launch.
Last edited by Gromvoiny; Jul 27, 2017 @ 1:44am
< >
Showing 1-15 of 23 comments
Per page: 1530 50

Date Posted: Jul 26, 2017 @ 8:48pm
Posts: 23