Оффлайн режим

[Mr. Pron'ka]

Со вчерашнего дня не заходит в игру. Сначала висит картинка без меню, потом сообщает что игра в оффлайн режиме. Что может быть? интернет есть

[76561199632844718]

Так же проблема, нигде не могу найти ответ

[Schokk]

Такая же проблема, пару дней назад все работало, а вчера все перестало работать и пишет что ошибка подключения SLG

[Schokk]

так как SLG отключила старые сервера, но новые так же подпадают под блокировку РКН,
Если у Вас упорно пишет ошибку хост или сервер авторизации не отвечает то нужно:
в файл c:\Windows\System32\drivers\etc\hosts с правами админа добавить строку =>
172.67.71.253 cloud.strangeloopgames.com
172.67.71.253 auth.play.eco
172.67.71.253 wiki.play.eco

Мне помогло, все работает !

[Mr. Pron'ka]

Ответ поддержки:
Hello,
the game starting in offline mode means that Eco couldn't establish a connection to the backend services, please follow these steps:

1. There is a known issue with connectivity when using Starlink that is pending a resolution from Starlink. Some users reported to be able to play by setting the Starlink device to "bypass" mode and using a third-party router. Another user reported that using their mobile internet via tethering worked. If neither of these work for you, please try a different internet connection.

2. Make sure you are not using any security software beyond Windows Defender and add an exception for Eco and Eco Server to it. Especially after new updates it is very common for security software to block Eco's access to the backend servers as we do not buy into their whitelists. Note that only disabling your security software often may not result in success, some software on the market will still have some protections active in that mode. If in doubt, contact the developer of the security software you are using. For diagnosing from our side, all security software beyond Windows Defender needs to be completely removed.

3. Make sure you are not using any VPN setup or VPN software (including Hamachi). Even if the software is not currently running, some of them add additional network cards and can be the issue for connectivity issues. If in doubt, contact the developer of the VPN software you are using. For diagnosing from our side, all VPN software needs to be completely removed.

4. Try to disable IPv6 for the network cards you are using, some players reported that resolved issues for them with specific providers. To do so, search for "Network" in your Windows and right click the network card you are using. Select "Properties" and uncheck the checkbox at "TCP/IPv6", then press "OK".

5. If the issue persists, please provide your full client logs: https://github.com/StrangeLoopGames/EcoIssues/wiki/Getting-the-Eco-game-log-file

[Mr. Pron'ka]

Мне помогло:
Панель управления-Сеть и Интернет-Сетевые подключения
на соединении правой кнопкой -свойства - и убрать галку IPv6