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You are welcome. I am glad I could help :)
Try to give always an affordable price. You want profit as much as you want costumers. If you are losing costumers it means its time to scale down the price. Also avoid building too much rock climbing facilities. One is fine (to give something different for your guests to do in your city parks). However more than one actually hurts your profit. I tested this (and took a while to realize those were an issue), so no matter how much of this ones you have and price is the lowest possible, they will "bleed" your money the more you have built in a park because guests will not use those that often in your outdoor facilities (maintenance costs is the problem mostly in this case vs costumers that use those). After I realize this in my testing I am trying to make changes in my parks so I remove as much of this ones as possible without hurting the overall experience my guests get in my cities outdoor facilities.
PS: You can get losses of about 5000 to 7000 dollars per each rock climbing facility you have in a park
Are you building the shops without building Guest Rooms?
The thing I find frustrating about this game is the lack of explanation for the dynamics
of the facilities. The manual will explain what the different elements are, but fails to
give details of what certain actions will accomplish. I get that some are self explanatory,
but many are just scratch-your-head-kinda what the heck does this do!!
Also, the shops have many items that you can add to them, but the ability to know what
the effects of them are is frustrating. For example, the Electronics store... I've seen some
with 12 wall units of merchandise, 4 round tables of merchandise and 6 square tables of merchandise. Each unit has a cost to build + a fee to maintain it. Yet only 2 visitors to the store with only 1 purchase! Do I need all of those shelves and overhead? Or can I get away
with 4 shelves, 2 round tables and 2 square tables.
In one of my Hotels, I got rid of the bakery, which had no visitors. Next, I get a message that
there is a demand for a bakery. I build it and once again don't get a single customer all month!!! REALLY?
It's a very tedious sim!!
However, I did buy a plot of land for $780,000 and put a pool on it. I spent 84,000 on the design and it makes $100,000 a month... with no Hotel!!! LOL
Of course not. Build the shops first THEN the rooms. You should have enough budget to build rooms after building the shops and the other guest/visitor services like restaurant and so on.
Even with average satisfaction they will turn profit if set to 20% discount. I use blueprints so I know what I should spend on my starting budget. Blueprints I made and save and then add to other hotel buildings of the same type of floor layout.
Three main rules - build your restaurant, Bar, and coffee shop before anything else,. they bring in lots of people. Make sure your restaurant setting is always set to 'Buffet' no-one ever complains with that setting. Your staffing levels too are important - not too many - but not too few. Make sure you borrow money and train your staff to almost 5 star level.
Secondly, keep an eye on your room sizes and charge them accordingly - If you find some room never seem to get booked, they are either too small or over priced. Make a note of the ideal prices for the sizes. Very large rooms usually get booked 100% and make you a lot of money.
Finally, keep your customers happy. You will find they complain easily - your main aim is to get their satisfaction to 100% - not only do they return to your hotel, but you get bonus points when you do and that unlocks better quality furniture and facilities.
I have found that the game seems to have two flaws. The first is they are always asking for more snooker cues, no matter how many you put in. Also - no-one is satisfied with the writing desk - you can give them the very best writing desk you have but they will always complain
Yes! The swimming pools are just fantastic, i discovered this like 9 years ago when i was a child playing this game.
But i have a really specific question, i'm gonna make a tread with it, anyways: Did you have a problem with "ghost" guests? I call them "dead" guests, it's really hard to explain it, but i'll try.
So you start with a 0% market share. Then you build and open your hotel ready, and after a month you have like 12% of the market share with your occupancy of 80%.
The problem starts slowly. Then in 6 months it goes up to 15% with occupancy of 90% of your hotel, which looks a little wrong.
And then in 2-5 years, your market share goes more than 30% then 50% and more. No matter your occupancy, just with the same one hotel.
Then in 2 more years my market share goes 99% and the hotel is actually EMPTY. No occupancy, it's like the market is full of dead clients, who were there 3 years ago, but still they are mine.
The clients on the market are green color, but they are outdated, they had been in the hotel years ago. Did you have such a problem or is it a problem anyways?
I am not technically proficient enough to figure out how to fix this issue sadly :(