the virtual desktop dont work any movie.

[carloskdu78]

I have htc vive, 1080ti, windows 10 and when i try to see any movie i got this message:
try installin 3rd-party codecs such as the k-lite codecs pack
But im already install this codec and still dont work.
i have this program a long time and in the beging this work fine.
Please help me, thanks.

[ggodin]

Well it depends on the video. Some will play fine with Windows built-in codecs, some require 3rd party codecs (and the k-lite codec pack supports most of them). Make sure the Media feature pack is correctly installed in Windows and a re-installation of the codec pack after that should help.

[Kanie]

Got the same problem since a short while. 3D Videos which already played in VD before no longer working. All of them. Deinstalled VD, Reinstalled, Updated Video Drivers, installed K-Lite, Deinstalled K-Lite, Reinstalled. not working anymore.

[ggodin]

I've heard that going back to a previous version of the K-Lite codec pack solves the issue.

[Kanie]

tried it right away, still not working. it was working fthe whole time. thats so strange,

[ggodin]

Did you update Windows recently and are in Europe? If so, you might need to install the latest version of the Media Feature pack.

[Kanie]

yes and yes. Will try that, thanks :) But i dont use a N or KN Version. Should i look for it neverthelss?

[Kanie]

nope, didnt helped either. at least no reinstall. all "new" versions i find online are for N or KN Versions, which wont work with a normal win 10 pro

[ggodin]

I would try the k-lite codec pack from a few versions behind. I set mine to not automatically update and don’t experience any issues. I have version 13.6.0. Other thing you can try is manually run VirtualDesktop.Setup.msi to make sure the Virtual Desktop libraries are properly registered.

[chodan9]

this happens in windows 10 every time windos tries to install the creators update.
I've rolled it back twice and each time it fixes it. Codec packs dont fix it, just rolling back to prior to the creators update in windows 10.

[ggodin]

chodan9: have you tried to install the Media Feature Pack[support.microsoft.com] (for version 1703) after the Creators Update gets installed? Are you on the ‘N’ edition of Windows?

Trying to pinpoint the issue here. Thanks for your help!

[Kanie]

well i will wait for you developer guys, as this seems to be a problem with the windows update.

[Raggasonic]

i can second the mentioned problem and would like to know a solution. Same as Kanie. Pls help.
Ati graphic card, newest drivers, clean reinstallations, win 10 64

[ggodin]

As mentioned above, with every major Windows Update, the media feature pack needs to be updated manually: https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions

October update just got released so folks in Europe will need to install the latest media feature pack.