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ack ack

Apr 27, 2017 @ 10:42am

Invisible Mouse Cursor

I'm running a Pimax 4K and using basic applications like web browsers, editors, etc. Everything is working fine except the primary arrow cursor is invisible. All the other cursors are visible, meaning the text caret cursor, the crosshair, the pointer hand, the grab hand show up when I mouse over them or an application activates them for some reason. In Atom and browsers I've changed the stylesheet to make the crosshair my default cursor so that I can always see it. But in Steam and others I can't change it...

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Showing 1-7 of 7 comments

ack ack

Apr 27, 2017 @ 10:49am

SOLUTION:
Go to Mouse Settings in Windows Control Panel and set your Pointer style to (NONE). It gives you the tiny default Windows style cursors, which show up on every window so far.

ack ack

Jun 4, 2017 @ 12:17pm

NOT FIXED:
Can't see cursor in Photoshop, or in certain browser page elements (maybe a WebGL issue??)

In Photoshop it's visible over the panels and bars, but invisible over the artboard area. Please fix this issue. I love to lay back and paint in VR but having no cursor makes it a lot slower.

Last edited by ack ack; Jun 4, 2017 @ 12:34pm

ggodin [developer] Jun 4, 2017 @ 12:41pm

What video card do you have?

ack ack

Jun 4, 2017 @ 12:43pm

Originally posted by ggodin:
What video card do you have?

Intel HD4000 (i7-3520M)

I also just noticed that the thumbnails in the Layers and the Channels panels trigger the cursor to go invisible, as well as the entire Swatches panel.

Last edited by ack ack; Jun 4, 2017 @ 1:04pm

ggodin [developer] Jun 4, 2017 @ 3:18pm

I don't officially support intel chips (you need an ATI or Nvidia card per the requirements). I'll look into fixing this but other bugs will have priority. If you could send me a dxdiag at guygodin at hotmail, that would be helpful.

Last edited by ggodin; Jun 4, 2017 @ 3:26pm

Hooster21 Mar 8 @ 4:57pm

It's happening to me now, strangely only in citrix, I have an RTX 3060 (drivers idk version but it's updated) and a Ryzen 5700x3d, should I send ya the dxdiag also?

Originally posted by ggodin:
I don't officially support intel chips (you need an ATI or Nvidia card per the requirements). I'll look into fixing this but other bugs will have priority. If you could send me a dxdiag at guygodin at hotmail, that would be helpful.

ggodin [developer] Mar 8 @ 5:10pm

Originally posted by Hooster21:
It's happening to me now, strangely only in citrix, I have an RTX 3060 (drivers idk version but it's updated) and a Ryzen 5700x3d, should I send ya the dxdiag also?

Originally posted by ggodin:
I don't officially support intel chips (you need an ATI or Nvidia card per the requirements). I'll look into fixing this but other bugs will have priority. If you could send me a dxdiag at guygodin at hotmail, that would be helpful.

Probably comes down to Citrix replacing the windows cursor or doing something hacky. Won’t be able to fix this I’m afraid