(Fixed)How to contact support?

[💜Sylaess]

This may seem simple but when I go to the warp portal it doens't let me login.. Doesn't seem to match with steam logins or something.. I'm very confused..

[§†àÇy™]

https://support.warpportal.com

Your actual Steam login won't work for WarpPortal. You'll need to use the information you registered when you launched the game on Steam for the first time.

[💜Sylaess]

I totally forgot what I placed on there.. and forgot login doesn't seem to work..

[§†àÇy™]

You can still send a ticket to customer support even if you are not logged in to the support page. Just use an email address that's active so you can get their reply and so you can also reply back. They can help you retrieve your account information.

Also, if I remember correctly, the login for the WarpPortal website and WarpPortal forums are the ones that use the same login information. Meaning, if you created a WarpPortal account, it automatically creates a forum account for you using the same information. Their support page, on the other hand, requires a separate registration. That may be why it's not "recognizing" the forgot login because it's separate from your WarpPortal login.

[💜Sylaess]

I just created another account and contacted them, and they resolved it! thanks a lot :)