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i am having a good experience with controller so far, so if you happen to have one, it might be a good alternative for now.
press the windows key + R to open the Run dialog.
then copy and paste this command;
%systemroot%\system32\msdt.exe -id DeviceDiagnostic
click okay and follow the prompts that the tool gives you by clicking next.
this worked for me, it may work for you :)
I dont know why, but i have this issue with my Wooting 60He, but not with my 80He (same Settings).