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[MB] Bigmega Jun 11, 2021 @ 11:46am
Auric Cells prices problems in other countries
Recently, when i was trying to buy some auric cells i noticied something weird. Instead of paying in my normal currency, steam asked me to convert the price to Dollar, when in game it apperead a different price in my currency, The brazilian currency real. I find this weird as in other games i can pay without needing to convert the currency, and i had made a purchasse before in DBD with the right price. I think this is a bug and i would like to know if somebody else has this same problem. I have found one other user who had the same exact problem with the Russian currency, and he had posted his problem a few weeks after i found about this. Alredy tried to show the devs this problems, but the simply replied saying that they didnt know about any issue related to this and would respond after they knew anything, and basically im stuck with no aswners. This issue makes auric cells prices too high to me to buy so i would like to know if a fix il be coming shortly so i could buy the battle pass.

Below il post some prints of the problem

https://prnt.sc/153b7ql
https://prnt.sc/153b8xo
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Showing 1-4 of 4 comments
Mr_Purple (Banned) Jun 11, 2021 @ 11:54am 
South American and Russian currencies tend to be "problematic" so BHVR (or Valve) went safe way. There's nothing you can do about this, sadly. I've been using dollars for eight years before Valve introduce hryvnia (Ukrainian currency)
#1
[MB] Bigmega Jun 11, 2021 @ 12:00pm 
But this is something recent, i was able to pay in Real recently, i would like to know why this was happened. In game it still displays the old prices, so it probably its a bug.
#2
Mr_Purple (Banned) Jun 11, 2021 @ 12:08pm 
Originally posted by Bigmega:
But this is something recent, i was able to pay in Real recently, i would like to know why this was happened. In game it still displays the old prices, so it probably its a bug.
Most likely switched it up due to some issues, your best bet is to ask Steam support, BHVR are not responsible here
#3
Juzi the Shark Jun 11, 2021 @ 12:24pm 
Hey, the team is aware of this issue and looking into it! Right now, there is no solution I can offer you though. For the future, if you encounter bugs or technical issues, please report them on the official forums: https://forum.deadbydaylight.com/en/categories/bugs and/or https://forum.deadbydaylight.com/en/categories/technical-issues
#4
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Date Posted: Jun 11, 2021 @ 11:46am
Posts: 4

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