DBD not working on a new PC

[ItzTimeToGames]

I just bought a new PC and the game doesn't seem to work on it. I updated Windows 10 and GPU drivers. The game works for maybe 10 minutes before my monitor turns black and I need to restart the PC. I haven't tried to play other games yet so I am not sure if is only a DBD problem but the PC works fine when it comes to other stuff.
My specs are:
CPU is AMD Ryzen 5 4500
GPU is AMD RX 580 8GB
RAM is 16GB DDR4
Thank you to anyone that tries to help.

[(no monitor) NT]

Did you try other games...
This is not a tech support forum. but check the power plug to your motherboard. Check if your memory is properly plugged and re-set it. if nothing works take it to a computer repair place. but its most likely a memory issue or a GPU issue.

if you have a warranty. i'd use that, if it is a pre-built like i assume

[Doin Gens You?]

try other games im not an expert but i think if it happens in other game it might have to do with how u built the pc maybe a loose cord or something like that

[ItzTimeToGames]

Originally posted by Venkai:

Did you try other games...
This is not a tech support forum. but check the power plug to your motherboard. Check if your memory is properly plugged and re-set it. if nothing works take it to a computer repair place. but its most likely a memory issue or a GPU issue.

if you have a warranty. i'd use that, if it is a pre-built like i assume

Yeah it is pre-built. I will try other games but I researched on other places and it does seem that this is common thing to happen to new PCs so maybe it's nothing to worry about. I did upgrade after 8 years after all I don't really remember how it is when you get a new PC. Thank you for the answer man

[ItzTimeToGames]

Originally posted by gucci gang gucci gang:

try other games im not an expert but i think if it happens in other game it might have to do with how u built the pc maybe a loose cord or something like that

It's a pre-built pc so it has nothing to do with me. I will try other games but at the end of the day it seems like new PCs need a day or two to work well so I will see...Thank you for the answer man :)

[dashie]

its a GPU problem.

[JoKeRsMiLe]

sounds like a GPU issue could be overheating if you can make sure the fans are working on it

[Kattegat Twin]

Check to make sure none of the cables inside the PC are snagging any of your fans. I had that problem years ago and it caused a simillar issue because the main fan was stuck and the PC would overheat.

[rexyniknowit TTV]

To reset your graphics driver while in Windows or in a game, let us locate the FN/Windows key. This key is now called the Copilot key on newer laptops but for right now just your FN/Windows key on the keyboard.

Press the following
CTRL, SHIFT, WINDOWS KEY, B - all at once. You should hear a loud auditory beep and the screen should blink.

If everything returns to normal, you have corrupted video drivers and will need to clean install new ones. If it does not return to normal, you are experiencing a memory issue not a power issue. Black screens and BSODs are memory related. To narrow down if it is the GPU memory or the computer memory, we don't need to perform a Memtest... We can actually live diagnose this by doing something else.

To test if this is a memory issue, play an extremely memory intensive game. If everything checks out, you're fine. This is a problem with the current installation of windows. If this is a GPU memory issue you'll immediately cause the same issue in any fullscreen application. If this is a motherboard memory issue, you should cause the game to crash to desktop or BSOD with a code.

Also... check your heat temps. If you're exceeding 170 degrees fahrenheit, you're in alot of trouble.