This game keeps crashing, crashing ,CRASHING!!!!!!!!!

[Lord Farquaad]

The game I have been playing for 3 years has been crashing constantly for the last 6 months... behaviour IT's says ''please lower your settings'' come one maaan!!! i have 1050ti- 16gb ram and i7 th8 and 16gb ram... I set this game to the lowest settings and it still crashed. (1024X535 and full lowest settings = andThe result is crashes and more crashes)....We talked about this problem many times via e-mail and you did nothing...I think you earn money without doing anything, just like municipal officials...I'm restraining myself from cursing you because of a game I love so much.

[Pierce Dalton]

Did you check your temps?

[Lord Farquaad]

Yes, I checked the files many times on Steam. I deleted the game and reinstalled it... I'm currently trying to play the game at 900x600 60fps and it crashes again.

[Morbid]

Are you getting the crash report when the game crashes to desktop? This could give the error code that is causing it to crash or is it just closing to desktop without the crash reporter showing?

[Vraska]

I already dropped a bunch of reports on BHVR forums, via "tickets", mails, etc. - I STILL KEEP CRUSHING WITH UE ERROR ON FRI1KING MCMILLAN ESTATE MAPS! Like.. WHYY?? Other maps dont have that problem, I could handle all of them except McMcillan... At least I'm DC as Killer on first 30secs-5mins of match MAX, nort suffering much (макачья игра still gaves me "Left" penalties and minuses my offerings\addons that I brings...)

[Kiki]

I know you've most likely already done these, but here are a few pointers of things that might help:
- Make sure windows is updated to the newest patch
- Make sure your graphic cards drivers are updated
- Try checking the files one more time.
- Try completely re-installing the game.

If none of these help:
Do any other games crash for you, or is it solely dbd?

Also, as a former answer states - posting your crash/error code and description could be a great help in giving you pointers :)

[Lord Farquaad]

Originally posted by Morbid:

Are you getting the crash report when the game crashes to desktop? This could give the error code that is causing it to crash or is it just closing to desktop without the crash reporter showing?

Yes, I sent these bug reports to behavior

[Lord Farquaad]

It seems to be working fine now:
- I reinstalled the game (again)
- I verified the files (again)
- I'm playing with the graphics recommended by nvidia (again)
- I turned off auto scaling (I think this was the problem)

Thanks everyone, I'll let you know if it happens again

Cheers from Türkiye

[Morbid]

Originally posted by Trailer Park Boy:

Originally posted by Morbid:

Are you getting the crash report when the game crashes to desktop? This could give the error code that is causing it to crash or is it just closing to desktop without the crash reporter showing?

Yes, I sent these bug reports to behavior

If you noted down the error code we could have looked to see what was causing the crash. I remember a few years ago my anti virus was causing my game to crash and it showed the file in the error code. If you get it again, note the code down and maybe we can help by taking a look.

[Lord Farquaad]

Originally posted by Morbid:

Originally posted by Trailer Park Boy:

Yes, I sent these bug reports to behavior

If you noted down the error code we could have looked to see what was causing the crash. I remember a few years ago my anti virus was causing my game to crash and it showed the file in the error code. If you get it again, note the code down and maybe we can help by taking a look.

The game crashed again after the update, I am copying the report here:

Fatal error: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109931119 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109851774 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123581418 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123571028 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 113436938 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 113330705 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 113362589 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 111073027 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 114652095 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 114615207 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 103603451 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123936866 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123938083 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 105023111 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 104996705 bytes
kernel32 {0x0000000000000000} + 95044 bytes
ntdll {0x0000000000000000} + 337585 bytes

[Morbid]

Originally posted by Trailer Park Boy:

Originally posted by Morbid:

If you noted down the error code we could have looked to see what was causing the crash. I remember a few years ago my anti virus was causing my game to crash and it showed the file in the error code. If you get it again, note the code down and maybe we can help by taking a look.

The game crashed again after the update, I am copying the report here:

Fatal error: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109931119 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109851774 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123581418 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123571028 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 113436938 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 113330705 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 113362589 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 111073027 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 114652095 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 114615207 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 103603451 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123936866 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123938083 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 105023111 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 104996705 bytes
kernel32 {0x0000000000000000} + 95044 bytes
ntdll {0x0000000000000000} + 337585 bytes

Do you have any overclock on your GPU like through MSI Afterburner or something? Because this error is usually from an unstable overclock and If so revert the overclock and also you should do a clean re install of your graphics card driver. If you need any help on how to do that just ask and I can help with that.

[Lord Farquaad]

Originally posted by Morbid:

Originally posted by Trailer Park Boy:

The game crashed again after the update, I am copying the report here:

Fatal error: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109931119 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109851774 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123581418 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123571028 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 113436938 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 113330705 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 113362589 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 111073027 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 114652095 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 114615207 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 103603451 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123936866 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123938083 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 105023111 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 104996705 bytes
kernel32 {0x0000000000000000} + 95044 bytes
ntdll {0x0000000000000000} + 337585 bytes

Do you have any overclock on your GPU like through MSI Afterburner or something? Because this error is usually from an unstable overclock and If so revert the overclock and also you should do a clean re install of your graphics card driver. If you need any help on how to do that just ask and I can help with that.

Thanks Morbid, I don't have any overclocking on my system. I have some editing projects on my laptop right now, so I can't risk updating the driver. Currently the game crashes very rarely, if it happens frequently I will reach out to you.
Thanks again Cheers

[DemoPupTTV]

mine is crashing alot now this is my report here
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

d3d11 {0x0000000000000000} + 1113585 bytes
dxgi {0x0000000000000000} + 939473 bytes
dxgi {0x0000000000000000} + 543617 bytes
dxgi {0x0000000000000000} + 541100 bytes
dxgi {0x0000000000000000} + 447347 bytes
dxgi {0x0000000000000000} + 1196160 bytes
dxgi {0x0000000000000000} + 1190806 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109909692 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109914742 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123563563 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123564475 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 103603451 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123938011 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 105023111 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 104996705 bytes
kernel32 {0x0000000000000000} + 75133 bytes
ntdll {0x0000000000000000} + 371288 bytes

[DemoPupTTV]

someone help me

[Morbid]

Originally posted by 1-800-DO-GENS:

mine is crashing alot now this is my report here
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

d3d11 {0x0000000000000000} + 1113585 bytes
dxgi {0x0000000000000000} + 939473 bytes
dxgi {0x0000000000000000} + 543617 bytes
dxgi {0x0000000000000000} + 541100 bytes
dxgi {0x0000000000000000} + 447347 bytes
dxgi {0x0000000000000000} + 1196160 bytes
dxgi {0x0000000000000000} + 1190806 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109909692 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109914742 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123563563 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123564475 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 103603451 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123938011 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 105023111 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 104996705 bytes
kernel32 {0x0000000000000000} + 75133 bytes
ntdll {0x0000000000000000} + 371288 bytes

This is often an issue with a corrupted Windows file, therefore I would recommend performing these steps below;

1.Go to your Windows search bar and type "cmd", right-click on Command Prompt and click Run as administrator

2.Type "sfc/scannow" in the Command Prompt and press enter, wait for the verification process to complete

3.Any files repaired in the process will be shown, once it is done, try playing the game again

[DemoPupTTV]

Originally posted by Morbid:

Originally posted by 1-800-DO-GENS:

mine is crashing alot now this is my report here
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff

d3d11 {0x0000000000000000} + 1113585 bytes
dxgi {0x0000000000000000} + 939473 bytes
dxgi {0x0000000000000000} + 543617 bytes
dxgi {0x0000000000000000} + 541100 bytes
dxgi {0x0000000000000000} + 447347 bytes
dxgi {0x0000000000000000} + 1196160 bytes
dxgi {0x0000000000000000} + 1190806 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109909692 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 109914742 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123563563 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123564475 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 103603451 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 123938011 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 105023111 bytes
DeadByDaylight_Win64_Shipping {0x0000000000000000} + 104996705 bytes
kernel32 {0x0000000000000000} + 75133 bytes
ntdll {0x0000000000000000} + 371288 bytes

This is often an issue with a corrupted Windows file, therefore I would recommend performing these steps below;

1.Go to your Windows search bar and type "cmd", right-click on Command Prompt and click Run as administrator

2.Type "sfc/scannow" in the Command Prompt and press enter, wait for the verification process to complete

3.Any files repaired in the process will be shown, once it is done, try playing the game again

just did it it said i had corrupted files it repaired them so hopefully its good now