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There're so many cheaters in my region, but none of them have been axed yet, sadly. But I've been seeing cheaters reported by big streamers getting axed, but that's that.
Short answer is yes; long answer is that we are aiming to get a quality of life update into the game so that you will know when a report is acted upon.
Not every type of report needs video evidence. Chat abuse, for example, does not need a support ticket. You can review the Game Rules here to see what reports need more information: https://forums.bhvr.com/dead-by-daylight/kb/articles/139-game-rules
That said maybe never being notified of having them seen will also be annoying...
1) ingame report submitted
2) outgame report submitted (support ticket) with video evidence.
How do I know? Usually, after they update my support ticket to closed/solved, I check on the offender's steam profile. There's usually a fresh game ban (0-1 days ago) on the profile. But if the offender is not on steam, then I wouldn't know for sure.
As for other offences, like griefing or chat abuse (e.g. go kill yourself comments, etc), I don't know if they suspended their account. I look forward to the QoL improvement of notifying us of updates on our reports.
But - I am mostly just talking from my own experiences so I can't give a straight answer; I am sorry!
That being said I don't imagine every report of cheating (especially without video evidence) gets looked into thoroughly. You can come across folks that'll report someone because they're tilted over how the game went and it couldn't *possibly* be through any fault of their own that they lost... clearly cheating must be involved; there could be no other explanation!
If you ever come across someone who you believe is cheating I'd say go ahead and report them in the endgame lobby. Chances are if they are cheating they'll do so against others and once enough reports get sent in I can only imagine some automated notice system kicks in and alerts the people that handle this stuff over at BHVR to take a closer look at the individual.