Game crashes my entire pc

[TTV | iamBunion]

Please help, I’ve asked for help from the support team and they couldn’t figure it out. Basically, it can happen randomly but at the moment I can’t even get through a match before the game causes my entire PC to restart. I love this game, I’m trying to stream it but when it causes a crash and can’t even complete a match and I have to stop and start my stream, it gets very frustrating. I just want to play.

Edit: there’s no error screen as it’s causing my entire pc to restart and it happens randomly in the middle of the match. Also you can check out my pc specs on my profile…

[P A C E R]

you overclocking your computer at all?

[Remi메이다이]

Yeah check your CPU and GPU in the task manager. If you are trying to stream as well, that could be overheating your PC
Make sure your cpu and gpu aren't really high, like 95-100%

[Remi메이다이]

Oh, and if you wanna record videos might I suggest Outplayed from Overwolf :)

[Silent Sword]

Originally posted by Bunion:

I’ve asked for help from the support team and they couldn’t figure it out.

can you give more information about the error or what happens exactly❔❕
if they couldn't, probably nobody can O_o
still, lets give you some suggestions anyways :P
first thing, make sure everything in your pc is up-to-date❕ by everything i mean graphic drivers, cpu drivers, windows, everything❗
also make sure EAC and DBD are not being blocked by firewall, put them in white-list just to be sure everything is running smoothly.
you didnt mention what error you get or how the crash happens, maybe your internet is not strong to play and stream❕ idk make sure it is good enough...
helpful links:
https://www.drivereasy.com/knowledge/fixed-dead-by-daylight-keeps-crashing-2019-tips/#:~:text=One%20of%20the%20most%20common,graphics%20driver%20at%20all%20times.

[TTV | iamBunion]

Originally posted by P A C E R:

you overclocking your computer at all?

To be honest, I’m not incredibly tech savvy, I wouldn’t be able to tell if I was.

[TTV | iamBunion]

Originally posted by Silent Sword:

Originally posted by Bunion:

I’ve asked for help from the support team and they couldn’t figure it out.

can you give more information about the error or what happens exactly❔❕
if they couldn't, probably nobody can O_o
still, lets give you some suggestions anyways :P
first thing, make sure everything in your pc is up-to-date❕ by everything i mean graphic drivers, cpu drivers, windows, everything❗
also make sure EAC and DBD are not being blocked by firewall, put them in white-list just to be sure everything is running smoothly.
you didnt mention what error you get or how the crash happens, maybe your internet is not strong to play and stream❕ idk make sure it is good enough...
helpful links:
https://www.drivereasy.com/knowledge/fixed-dead-by-daylight-keeps-crashing-2019-tips/#:~:text=One%20of%20the%20most%20common,graphics%20driver%20at%20all%20times.

I’m not getting an error screen as what it does it just restart my computer, everything’s updated, I’ll see about that firewall though, thank you. But my pc specs and wifi are definitely strong enough lol

[TTV | iamBunion]

Originally posted by 999:

Yeah check your CPU and GPU in the task manager. If you are trying to stream as well, that could be overheating your PC
Make sure your cpu and gpu aren't really high, like 95-100%

I’ll see, thanks. It’s confusing tho because I have a very good pc and my streams always run so smoothly. The crash has been occurring very randomly. Wouldn’t even know if you could call it a crash as it always gives me a DC penalty lol.

[Silent Sword]

Originally posted by Bunion:

Originally posted by Silent Sword:

can you give more information about the error or what happens exactly❔❕
if they couldn't, probably nobody can O_o
still, lets give you some suggestions anyways :P
first thing, make sure everything in your pc is up-to-date❕ by everything i mean graphic drivers, cpu drivers, windows, everything❗
also make sure EAC and DBD are not being blocked by firewall, put them in white-list just to be sure everything is running smoothly.
you didnt mention what error you get or how the crash happens, maybe your internet is not strong to play and stream❕ idk make sure it is good enough...
helpful links:
https://www.drivereasy.com/knowledge/fixed-dead-by-daylight-keeps-crashing-2019-tips/#:~:text=One%20of%20the%20most%20common,graphics%20driver%20at%20all%20times.

I’m not getting an error screen as what it does it just restart my computer, everything’s updated, I’ll see about that firewall though, thank you. But my pc specs and wifi are definitely strong enough lol

yea i saw your profile and pc specs so i know :P
https://www.easeus.com/computer-instruction/computer-restarts-when-playing-games.html#:~:text=FAQs%20on%20Computer%20Restarts%20When%20Playing%20Games,-1.&text=There%20are%20several%20reasons%20for,%2C%20viruses%2C%20and%20overclocking%20issues.

[TTV | iamBunion]

Originally posted by Silent Sword:

Originally posted by Bunion:

I’m not getting an error screen as what it does it just restart my computer, everything’s updated, I’ll see about that firewall though, thank you. But my pc specs and wifi are definitely strong enough lol

yea i saw your profile and pc specs so i know :P
https://www.easeus.com/computer-instruction/computer-restarts-when-playing-games.html#:~:text=FAQs%20on%20Computer%20Restarts%20When%20Playing%20Games,-1.&text=There%20are%20several%20reasons%20for,%2C%20viruses%2C%20and%20overclocking%20issues.

Thank you for this, I’ll definitely be trying these fixes

[Remi메이다이]

Originally posted by Bunion:

Originally posted by Silent Sword:

yea i saw your profile and pc specs so i know :P
https://www.easeus.com/computer-instruction/computer-restarts-when-playing-games.html#:~:text=FAQs%20on%20Computer%20Restarts%20When%20Playing%20Games,-1.&text=There%20are%20several%20reasons%20for,%2C%20viruses%2C%20and%20overclocking%20issues.

Thank you for this, I’ll definitely be trying these fixes

Sorry I am at a loss honestly lol, I hope you fix it and can play with those fixes :)

[TTV | iamBunion]

Originally posted by 999:

Originally posted by Bunion:

Thank you for this, I’ll definitely be trying these fixes

Sorry I am at a loss honestly lol, I hope you fix it and can play with those fixes :)

no problem, i appreciate it

[Hugzzi]

Quite possibly your power supply sadly.

[Hugzzi]

You could also try reseating your GPU into the motherboard and ditto the power conenctors for it. They can come out of the connector very slightly and it can cause weird stuff.

Sounds stupid but it has happened to me previously. Easy, free and quick to check though.

[TTV | iamBunion]

Originally posted by Hugzzi:

You could also try reseating your GPU into the motherboard and ditto the power conenctors for it. They can come out of the connector very slightly and it can cause weird stuff.

Sounds stupid but it has happened to me previously. Easy, free and quick to check though.

thank you, i will try this

[Remi메이다이]

Originally posted by Hugzzi:

You could also try reseating your GPU into the motherboard and ditto the power conenctors for it. They can come out of the connector very slightly and it can cause weird stuff.

Sounds stupid but it has happened to me previously. Easy, free and quick to check though.

I will have to look into that, cuz I have had my PC randomly just restart on me as well recently. Thanks for that tip :)