Dead by Daylight

Dead by Daylight

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Spooker Jan 22, 2022 @ 9:45pm
You are currently logged in on another device. Account Error.
I have been experiencing this error for several weeks. It basically forces you to restart the game again to fix it. I read somewhere that it is quite common and that bhvr would be working... Does anyone else have this error?

https://ibb.co/B2CXZ9p ---> Image Error.
Last edited by Spooker; Jan 22, 2022 @ 9:46pm
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Showing 1-10 of 10 comments
Insane Juker Jan 22, 2022 @ 11:06pm 
Have you shared you library with anyone if yes, that maybe the problem
Spooker Jan 22, 2022 @ 11:38pm 
Originally posted by Insane Juker:
Have you shared you library with anyone if yes, that maybe the problem
No.
Mad Jan 23, 2022 @ 1:50am 
Yes it's been happening to me on and off for about a year now, it happens the most during events, I could barely play the recent Halloween and Xmas ones, and then this blood rush too. It breaks my swf lobby, I have to restart the game after every single match if I want to play with friends.

I submitted a support ticket to BHVR in November, since no one seems to have a solution (and I see many people reiterating this). They emailed me back saying they received my ticket, then never responded. So now I am emailing them a reply once a week every week...
Spooker Jan 23, 2022 @ 7:18am 
Originally posted by allMadhere:
Yes it's been happening to me on and off for about a year now, it happens the most during events, I could barely play the recent Halloween and Xmas ones, and then this blood rush too. It breaks my swf lobby, I have to restart the game after every single match if I want to play with friends.

I submitted a support ticket to BHVR in November, since no one seems to have a solution (and I see many people reiterating this). They emailed me back saying they received my ticket, then never responded. So now I am emailing them a reply once a week every week...
Hello, a year with this problem? I think it discourages me... Have you tried uninstalling it? I am going to wait for this patch on 25 and if it is not solved I am going to install the game again. I was reading on the DBD forum and supposedly BHVR flagged this as a common issue and they would be working on it. They say it's a Steam/Epic issue.

Look I leave you the link of the post, see the latest publications.

https://forum.deadbydaylight.com/en/discussion/279122/you-are-currently-logged-in-on-another-device
Mad Jan 23, 2022 @ 4:16pm 
Originally posted by Spooker:
Hello, a year with this problem? I think it discourages me... Have you tried uninstalling it? I am going to wait for this patch on 25 and if it is not solved I am going to install the game again. I was reading on the DBD forum and supposedly BHVR flagged this as a common issue and they would be working on it. They say it's a Steam/Epic issue.

Yes I've seen it posted multiple times by others since I've started dealing with it too. (I'm allMadhere in that thread you linked).

I've tried it all, I've even reinstalled the game on a brand new machine recently. Logged in and out of BHVR account, verified game files. Nothing fixes it. I own no consoles and I don't play the mobile game.

I understand the devs are busy like the mod on their forum stated, but I'm sorry, if you're taking well over 30 days (I'm currently sitting at 57 days with zero response) - then I'm going to start emailing more frequently. That's absurd, hire more people then - you're a 100+ million dollar company BHVR. Ridiculous.

I wouldn't really care as much as I do, if not for the fact that I'm TERRIFIED this is going to lead to me losing my game progress, or having my account wiped somehow. Which has happened to people. Because BHVR cares so much about their fanbase that after 5 years they STILL won't create and store backups of their players' accounts on site.

Edit: I was trying to recall when it first happened, it probably just feels like it's been a year but hasn't been. It was probably near the time Hellraiser released that I started having this issue, but I'm not 100% sure.
Last edited by Mad; Jan 23, 2022 @ 4:25pm
Spooker Jan 23, 2022 @ 5:17pm 
Originally posted by allMadhere:
Originally posted by Spooker:
Hello, a year with this problem? I think it discourages me... Have you tried uninstalling it? I am going to wait for this patch on 25 and if it is not solved I am going to install the game again. I was reading on the DBD forum and supposedly BHVR flagged this as a common issue and they would be working on it. They say it's a Steam/Epic issue.

Yes I've seen it posted multiple times by others since I've started dealing with it too. (I'm allMadhere in that thread you linked).

I've tried it all, I've even reinstalled the game on a brand new machine recently. Logged in and out of BHVR account, verified game files. Nothing fixes it. I own no consoles and I don't play the mobile game.

I understand the devs are busy like the mod on their forum stated, but I'm sorry, if you're taking well over 30 days (I'm currently sitting at 57 days with zero response) - then I'm going to start emailing more frequently. That's absurd, hire more people then - you're a 100+ million dollar company BHVR. Ridiculous.

I wouldn't really care as much as I do, if not for the fact that I'm TERRIFIED this is going to lead to me losing my game progress, or having my account wiped somehow. Which has happened to people. Because BHVR cares so much about their fanbase that after 5 years they STILL won't create and store backups of their players' accounts on site.

Edit: I was trying to recall when it first happened, it probably just feels like it's been a year but hasn't been. It was probably near the time Hellraiser released that I started having this issue, but I'm not 100% sure.
The problem is that the only ones who can fix them are them. It's a problem that no matter if you have your BHVR account linked or not, or what platform you play Steam or Epic from, it's a problem.

I'll wait for the next patch (January 25) to see if it's "magically" resolved, if not I'll try to reinstall them on a new disk as they say out there.

Have you tried changing your Steam password? They say that the Steam session is closed and how it is "cleaned".

In my case, I think this problem arose at the end of November. But I heard that it started with Hellraiser for some.
Spooker Jan 25, 2022 @ 8:41pm 
UPDATE: I don't know whether to continue here. But it updates you. The patch didn't fix it. And I reinstalled the game on another disk and it didn't fix it either.
Last edited by Spooker; Jan 25, 2022 @ 8:42pm
Mad Jan 25, 2022 @ 9:17pm 
Originally posted by Spooker:
UPDATE: I don't know whether to continue here. But it updates you. The patch didn't fix it. And I reinstalled the game on another disk and it didn't fix it either.

It's such a strange error/glitch too - it only happens randomly. It's not every single time, and I have yet to figure out what might "cause" it, it just seems so random. The previous Christmas and Halloween events were the worst I've ever seen it, I could barely play it - but now I've been playing this Lunar New Year event most of today, and haven't had it happen once yet (fingers crossed).

I hope they fix it soon, I hope the official forum mod was right and they are actually working on it...
Spooker Jan 25, 2022 @ 9:29pm 
Originally posted by BHVR=♥♥♥♥♥:
Originally posted by Spooker:
UPDATE: I don't know whether to continue here. But it updates you. The patch didn't fix it. And I reinstalled the game on another disk and it didn't fix it either.

It's such a strange error/glitch too - it only happens randomly. It's not every single time, and I have yet to figure out what might "cause" it, it just seems so random. The previous Christmas and Halloween events were the worst I've ever seen it, I could barely play it - but now I've been playing this Lunar New Year event most of today, and haven't had it happen once yet (fingers crossed).

I hope they fix it soon, I hope the official forum mod was right and they are actually working on it...
That's the worst of it, how RANDOM it is. Sometimes it happens, and sometimes it doesn't. Be careful that where you notice it the most is when you play in premade. When you play alone, it can happen to you and you still wouldn't notice it. I really hope they fix it. Tried the solutions you suggested and nothing. And considering what someone said in the forum, it is a very general problem, beyond the platform or the BHVR account. It is a problem that surpasses everything.
Spooker Feb 1, 2022 @ 6:41am 
Originally posted by allMadhere:
Originally posted by Spooker:
UPDATE: I don't know whether to continue here. But it updates you. The patch didn't fix it. And I reinstalled the game on another disk and it didn't fix it either.

It's such a strange error/glitch too - it only happens randomly. It's not every single time, and I have yet to figure out what might "cause" it, it just seems so random. The previous Christmas and Halloween events were the worst I've ever seen it, I could barely play it - but now I've been playing this Lunar New Year event most of today, and haven't had it happen once yet (fingers crossed).

I hope they fix it soon, I hope the official forum mod was right and they are actually working on it...
What if I finally fix you?
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Date Posted: Jan 22, 2022 @ 9:45pm
Posts: 10