SONAR
AmBu5H Sep 14, 2017 @ 8:10am
From where to download Platinum installation file?
I recently upgraded from Professional to Platinum (both 64-bit) on Steam and encountered a few major hickups. I got the "An older version of QuadCurve EQ was detected......." when I clicked on the EQ in ProChannel, and my VST3's and 32-bit plugins disappeared from my plugin manager. I did all the various VST-scanning options many times and they still wouldn't show up. I uninstalled and reinstalled Sonar a couple of times (which was annoying because each time Steam downloads and installs approx. 9GB of data which takes approx. 2 hours for me to download).

I would like to do a clean install so that my new Platinum won't use any of the old data and that's why I want to know where I can download the installation file (executable) for Platinum. So that in case I have to do multiple reinstalls I don't have to download all the 9GB content every single time I reinstall, but I would rather have the executable on my hard drive.

I checked my Cakewalk account if I could get it from there but it doesn't show my Platinum upgrade there at all, it only shows my Professional one and when I click it it says:
"SONAR 2016 Professional - STEAM.
Steam Purchase

This product was purchased on Steam.
Downloads are available from your Steam client."

So where can I download the installation file for Platinum?
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GibsonPro-Audio  [developer] Sep 14, 2017 @ 8:34am 
Everything will be delivered through the Steam client. Downloads are not available separately.

Since SONAR writes it's own registry keys, Steam isn't aware to clean them on a basic uninstall through the client. It's pretty easy to perform a clean install via Steam, without re-downloading data files every time.

1) Close SONAR

2) Open up the Registry Editor (https://support.microsoft.com/en-us/help/4027573/windows-open-registry-editor-in-windows-10)

3) Delete the following hives:
• HKEY_CURRENT_USER\SOFTWARE\Cakewalk Music Software
• HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software
• HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Cakewalk Music Software

4) Right-Click on SONAR in the Steam Client - Choose Properties

5) Go to the DLC tab, uncheck any items that state 'Professional' (all content is inclusive with Platinum)

6) Go to the Local Data Tab and select the button labeled [Verify Integrity of Application Files...]

7) Allow the client to finish updating, and finally run SONAR.

That's will rewrite all of the install specific keys and you'll be back to square 1 with just Platinum installed. You'll need to re-add any additional VST folders you had previously added.
AmBu5H Sep 14, 2017 @ 10:49am 
Seth, you are a lifesaver! Everything works fine now (at least for now;), thank you! :D
GibsonPro-Audio  [developer] Sep 14, 2017 @ 11:02am 
Originally posted by AmBu5H:
Seth, you are a lifesaver! Everything works fine now (at least for now;), thank you! :D

Great! I'm not sure what happened the first time around. Keep us updated if there's any further issue(s).
Last edited by GibsonPro-Audio; Sep 14, 2017 @ 11:02am
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