The Isle

The Isle

Roz 666 May 16, 2019 @ 5:38pm
Fatal Error: [File:Unknown] [Line:251]
For some time, my game crashes and I get a message with this heading.
The game simply crashes while playing and I do not know where the problem is because it worked quite normal until a few months ago.
I have already reinstalled it, but I am not familiar with technology and do not know where the problem is.
My PC actually fulfills all requirements.

I can play it normally for some time, but eventually it crashes.

pls helpt me >.<
Originally posted by ScareKrow:
You need to update all of your drivers in order for the game to work properly. You would only get the crash error from outdated drivers, or playing on a private server who has bad files or hasn't updated the server itself.

You can also follow the below instructions AFTER you update every single driver on your computer, even if it seems irrelevant to you.

Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.
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Showing 1-7 of 7 comments
Soulvex May 18, 2019 @ 5:26am 
Same, works for about 5 minutes then fatal error, sometimes when loading it crashed at 100% with fatal error and no information.
StrukiTru May 18, 2019 @ 8:28am 
Maybe you should let Steam search for broken files at first, if you didnt do that already :Pdog:
Roz 666 May 18, 2019 @ 9:34am 
Originally posted by Harry Nurppelz:
The search function is your friend. Try this. Right click The Isle in your steam library > left click properties > local files > browse local files > TheIsle > Binaries > Win64 > and launch the game via the .exe file.

I already tried this method, but unfortunately that did not help. The error also appears there after some time.
Roz 666 May 18, 2019 @ 9:36am 
Originally posted by StrukiTru:
Maybe you should let Steam search for broken files at first, if you didnt do that already :Pdog:

So I've already checked the game for errors. I also reinstalled Steam once, but it did not help either. It also only affects this game. All other games work.
The author of this thread has indicated that this post answers the original topic.
ScareKrow May 19, 2019 @ 1:53pm 
You need to update all of your drivers in order for the game to work properly. You would only get the crash error from outdated drivers, or playing on a private server who has bad files or hasn't updated the server itself.

You can also follow the below instructions AFTER you update every single driver on your computer, even if it seems irrelevant to you.

Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.
Roz 666 May 19, 2019 @ 5:08pm 
Originally posted by Overpowered:
You need to update all of your drivers in order for the game to work properly. You would only get the crash error from outdated drivers, or playing on a private server who has bad files or hasn't updated the server itself.

You can also follow the below instructions AFTER you update every single driver on your computer, even if it seems irrelevant to you.

Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.


I thank you. ^^
It really helped. ^^
Now I can rest again, it was really up to the driver, but I had to look for something first, because I do not know much about technology.
I really thank you. ^^ You were a great help.
The Dead Jester Dec 25, 2019 @ 9:21pm 
Originally posted by Big Daddy:
You need to update all of your drivers in order for the game to work properly. You would only get the crash error from outdated drivers, or playing on a private server who has bad files or hasn't updated the server itself.

You can also follow the below instructions AFTER you update every single driver on your computer, even if it seems irrelevant to you.

Open File Explorer from the taskbar.
Select View > Options > Change folder and search options.
Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
Afterwards, at the bottom left of your taskbar there should be a white search bar. Type %APPDATA% in there and open your %APPDATA% folder.
At the top you'll see the filepath, click "Appdata" to go back to the actual Appdata folder, then to local > TheIsle > delete the "Saved" folder.



Even though I've got all my drivers up to date- It still gives me this Error. I've gone through and deleted the Saved folder and everything and yet still nothing?
Last edited by The Dead Jester; Dec 25, 2019 @ 9:22pm
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Date Posted: May 16, 2019 @ 5:38pm
Posts: 7