The Isle

The Isle

HamHammer Jan 25, 2019 @ 3:27pm
Can't find specific servers
So first of all, I tried the tricks in the Common Fixes for Common Problems post and followed some tips that worked for some people on the same server.

I started playing on the server Silver Falcon on my first day. The next day I had to wiggle around with the refresh button a few times and each day after it wa getting worse and worse. And since today I'm completely unable find the server in the server browser.

Before it was enough to enter Silver in the Name and Survival on the type. After that I had to untick/tick hide empty servers or other mumbojumbo. But as I said, no luck anymore. The only thing that works for me is when a Steam Friend is already on the server, Then I can join through steams option to join your friends games.

This reached a pretty frustrating level now. :/

Any hints?

Here are my specs:

Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: GA-78LMT-USB3
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD FX(tm)-8350 Eight-Core Processor
CPU Family: 0x15
CPU Model: 0x2
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 4000 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 1080
DirectX Driver Name: nvldumd.dll
Driver Version: 25.21.14.1771
DirectX Driver Version: 25.21.14.1771
Driver Date: 1 11 2019
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: NVIDIA GeForce GTX 1080
VendorID: 0x10de
DeviceID: 0x1b80
Revision: 0xa1
Number of Monitors: 2
Number of Logical Video Cards: 2
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 3600 x 1082
Primary Display Size: 18.90" x 11.02" (21.85" diag)
48.0cm x 28.0cm (55.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Lautsprecher (4- Logitech G930

Memory:
RAM: 12269 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 475675 Mb
Largest Free Hard Disk Block: 112302 Mb
OS Install Date: Jan 01 1970
Game Controller: XInput Controller #1 detected
VR Headset: None detected

Last edited by HamHammer; Jan 25, 2019 @ 3:30pm
Originally posted by Punchpacket:
Originally posted by †Starwind†:
Hi Punch,

I'm using norton security.
I switched to run the isle as administrator and added a firewall exception for the isle as well already. Do you still have any ideas left?^^°
For whatever reason my PC seems to be the perfect QA PC for falling victim to bugs when it comes to the isle.

Try this:

- Adjust your Steam In-Game server browser: Max pings / minutes.
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
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Showing 1-14 of 14 comments
HamHammer Jan 25, 2019 @ 3:27pm 
Wow I just saw that it postet my specs in german on default...
Fixed that...
Last edited by HamHammer; Jan 25, 2019 @ 3:30pm
HamHammer Jan 26, 2019 @ 1:07am 
To make sure it's not a problem of this one Server I tried finding other specific servers.
With those it is also a 50/50 chance if I'm able to find them in one minute and won't be able to do so in the next 10 minutes after.

Tried with a simple reinstall but without any success.
Last edited by HamHammer; Jan 26, 2019 @ 1:16am
Rhapsody Jan 26, 2019 @ 7:45am 
Having the same issue.
Sooooooooo, I tried not even searching for a specific server though. At this point nothing pops up at all so you're not alone on that.
Punchpacket  [developer] Jan 26, 2019 @ 12:39pm 
My apologies for the late reply.

Try this:

Please reset your system’s Winsock connection settings by opening a Windows command prompt as administrator (go to Start -> All Programs -> Accessories, right-click on “Command Prompt” and choose “Run as administrator”) and entering “netsh winsock reset" (without the quotes). Reboot your computer and check if your problem is fixed now.

If you're a Windows 10 user simply type "CMD" into the search bar at the bottom left, right click "Command Prompt" and select "Run as administrator", then continue following the instructions above.
Last edited by Punchpacket; Jan 26, 2019 @ 12:40pm
HamHammer Jan 26, 2019 @ 5:18pm 
Hey! No worries, as long as I'm getting help it doesn't mater how fast. You sure got a bunch of issues to deal with.

Followed your instructions and did execute the cmd with run as administrator and restartet the PC. But sadly no victory. Again all I could find was the empty Silversakura server I never played on.:steamsad:
HamHammer Jan 27, 2019 @ 12:46pm 
Bumping for safety
Punchpacket  [developer] Jan 27, 2019 @ 2:42pm 
Originally posted by †Starwind†:
Hey! No worries, as long as I'm getting help it doesn't mater how fast. You sure got a bunch of issues to deal with.

Followed your instructions and did execute the cmd with run as administrator and restartet the PC. But sadly no victory. Again all I could find was the empty Silversakura server I never played on.:steamsad:

What anti-virus/firewall programs do you use?
HamHammer Jan 28, 2019 @ 1:23am 
Hi Punch,

I'm using norton security.
I switched to run the isle as administrator and added a firewall exception for the isle as well already. Do you still have any ideas left?^^°
For whatever reason my PC seems to be the perfect QA PC for falling victim to bugs when it comes to the isle.
Last edited by HamHammer; Jan 28, 2019 @ 1:26am
The author of this thread has indicated that this post answers the original topic.
Punchpacket  [developer] Jan 28, 2019 @ 7:18am 
Originally posted by †Starwind†:
Hi Punch,

I'm using norton security.
I switched to run the isle as administrator and added a firewall exception for the isle as well already. Do you still have any ideas left?^^°
For whatever reason my PC seems to be the perfect QA PC for falling victim to bugs when it comes to the isle.

Try this:

- Adjust your Steam In-Game server browser: Max pings / minutes.
At the top left of Steam you’ll see a little button labeled “Steam”, left click that and select settings > in-game > and adjust the dropdown menu at the bottom to around 1000. You may need to tinker around and find the magic number that works for you, afterwards simply hit ok and launch The Isle.
HamHammer Jan 28, 2019 @ 3:08pm 
I did that already a few times but it finaly seems to have worked 1500 was the magic number.
Thanks a lot for your time and effort! I really apreciate your work!
Punchpacket  [developer] Jan 28, 2019 @ 4:49pm 
Originally posted by †Starwind†:
I did that already a few times but it finaly seems to have worked 1500 was the magic number.
Thanks a lot for your time and effort! I really apreciate your work!

Happy to help. Feel free to add me on Steam/Discord if you ever need help or have questions. It's much easier to solve problems such as this through live messaging.
Last edited by Punchpacket; Jan 28, 2019 @ 4:49pm
๖ۣۜStrex Feb 2, 2019 @ 10:29am 
Originally posted by Punchpacket:
Originally posted by †Starwind†:
I did that already a few times but it finaly seems to have worked 1500 was the magic number.
Thanks a lot for your time and effort! I really apreciate your work!

aaah im having this issue ever since i got the game, like 2 weeks ago, except for me it is not with silver falcon but pangaea survival, but this solution also worked for me thank you guys im so relieved, i tried 1500 and it worked!
felzuma May 7, 2020 @ 7:18am 
i tried all of the options, and nothing worked. Then i tried to check the ''hide outdated'' option on server finder, and suddenly its working!!!
Ilgarron Jun 26, 2023 @ 7:41am 
Hi i have the same problem can't find a server name Eden Isle i ve tried the "max ping" solution and the "netsh winsock reset" solution, i have no anti-virus
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Showing 1-14 of 14 comments
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Date Posted: Jan 25, 2019 @ 3:27pm
Posts: 14