The Isle

The Isle

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OtterKing Apr 2, 2017 @ 6:28am
The Isle for Mac
I have been having troubles with loadng The Isle on my mac. I've seen a video of someone playing the Isle on mac and they said it was like any other game on steam that you downlaod then play? this is obviously not true for me because everytime I open The Isle it crashes and says "the isle quit unexpectidly." Im not sure if its because my computers not a pc? I was thinking of downlaoding winebottler and getting the steam for mac thing thinking it might work but im not sure. Can anyone help?
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Showing 1-8 of 8 comments
Punchpacket  [developer] Apr 3, 2017 @ 5:01am 
What are your system specifications?

Follow this:
https://i.gyazo.com/c2dc8b9346e991bbb2bf5c140c4d5b3d.gif
OtterKing Apr 3, 2017 @ 11:59am 
Originally posted by Punchpacket:
What are your system specifications?

Follow this:
https://i.gyazo.com/c2dc8b9346e991bbb2bf5c140c4d5b3d.gif




I dont have a help option on my steam
OtterKing Apr 3, 2017 @ 12:08pm 
Originally posted by Punchpacket:
What are your system specifications?

Follow this:
https://i.gyazo.com/c2dc8b9346e991bbb2bf5c140c4d5b3d.gif
nvm I figured it out. here it is.

Computer Information:
Manufacturer: Apple
Model: MacBookPro9,1
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2600 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Network Information:
Network Speed:

Operating System Version:
MacOS 10.10.5 (64 bit)

Video Card:
Driver: Intel HD Graphics 4000

Driver Version: 1.2
Driver Date: 0 0
OpenGL Version: 2.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 0 Hz
VendorID: 0x8086
DeviceID: 0x166
Revision: 0x9
Number of Monitors: 1
Number of Logical Video Cards: 2
Primary Display Resolution: 1440 x 900
Desktop Resolution: 1440 x 900
Primary Display Size: 12.95" x 8.15" (15.28" diag)
32.9cm x 20.7cm (38.8cm diag)
Primary VRAM: 0 MB

Memory:
RAM: 8192 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Steam Controller Cable and Base: Not set
Media Type: DVD
Total Hard Disk Space Available: 714230 Mb
Largest Free Hard Disk Block: 469478 Mb
VR Headset: None detected

Punchpacket  [developer] Apr 3, 2017 @ 12:30pm 
Originally posted by LightDove:
Originally posted by Punchpacket:
What are your system specifications?

Follow this:
https://i.gyazo.com/c2dc8b9346e991bbb2bf5c140c4d5b3d.gif
nvm I figured it out. here it is.

Computer Information:
Manufacturer: Apple
Model: MacBookPro9,1
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 2600 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Network Information:
Network Speed:

Operating System Version:
MacOS 10.10.5 (64 bit)

Video Card:
Driver: Intel HD Graphics 4000

Driver Version: 1.2
Driver Date: 0 0
OpenGL Version: 2.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 0 Hz
VendorID: 0x8086
DeviceID: 0x166
Revision: 0x9
Number of Monitors: 1
Number of Logical Video Cards: 2
Primary Display Resolution: 1440 x 900
Desktop Resolution: 1440 x 900
Primary Display Size: 12.95" x 8.15" (15.28" diag)
32.9cm x 20.7cm (38.8cm diag)
Primary VRAM: 0 MB

Memory:
RAM: 8192 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Steam Controller Cable and Base: Not set
Media Type: DVD
Total Hard Disk Space Available: 714230 Mb
Largest Free Hard Disk Block: 469478 Mb
VR Headset: None detected

Unfortunately your system does not meet our minimum requirements. While The Isle does support Mac your hardware in particular is what fails to meet said requirements. Primarily your integrated graphics, we recommend that you utilize a dedicated GPU such as a NVIDIA or AMD.

I'd suggest inquiring here: https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966
AmyRose May 7, 2018 @ 3:08am 
Im having the same problem, im really disappointed since i was excited, luckily i didnt buy it and my friend let me try it out first. But can you help me? (this my friends account right now)
Last edited by AmyRose; May 7, 2018 @ 3:08am
Punchpacket  [developer] May 7, 2018 @ 7:44am 
Originally posted by AmyRose:
Im having the same problem, im really disappointed since i was excited, luckily i didnt buy it and my friend let me try it out first. But can you help me? (this my friends account right now)

Follow the gif I linked in my first reply to this thread, copy/paste your system specifications in your next reply.
MzKrazyPouita Jun 11, 2018 @ 11:02pm 
Hello Punchpacket,
I've had an issue with The Isle and am only able to play through the legacy {previous stable branch}. Of course this means missing out on the current updates. I really love playing this game and appreciate the hard work in keeping it functional.
Here is the computer information. Any way you might be able to help?

Computer Information:
Manufacturer: Apple
Model: MacBookAir6,2
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4650U CPU @ 1.70GHz
CPU Family: 0x6
CPU Model: 0x45
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 1700 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
MacOS 10.13.5 (64 bit)

Video Card:
Driver: Intel HD Graphics 5000

Driver Version: 1.2
Driver Date: 0 0
OpenGL Version: 2.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 0 Hz
VendorID: 0x8086
DeviceID: 0xa26
Revision: 0x9
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1440 x 900
Desktop Resolution: 1440 x 900
Primary Display Size: 11.42" x 7.09" (13.43" diag)
29.0cm x 18.0 cm (34.1cm diag)
Primary VRAM: 0 MB

Memory:
RAM: 8192 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 239172 Mb
Largest Free Hard Disk Block: 181636 Mb
VR Headset: None detected
Punchpacket  [developer] Jun 12, 2018 @ 9:01am 
Originally posted by mz.krazypouita:
Hello Punchpacket,
I've had an issue with The Isle and am only able to play through the legacy {previous stable branch}. Of course this means missing out on the current updates. I really love playing this game and appreciate the hard work in keeping it functional.
Here is the computer information. Any way you might be able to help?

Computer Information:
Manufacturer: Apple
Model: MacBookAir6,2
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4650U CPU @ 1.70GHz
CPU Family: 0x6
CPU Model: 0x45
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 1700 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
MacOS 10.13.5 (64 bit)

Video Card:
Driver: Intel HD Graphics 5000

Driver Version: 1.2
Driver Date: 0 0
OpenGL Version: 2.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 0 Hz
VendorID: 0x8086
DeviceID: 0xa26
Revision: 0x9
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1440 x 900
Desktop Resolution: 1440 x 900
Primary Display Size: 11.42" x 7.09" (13.43" diag)
29.0cm x 18.0 cm (34.1cm diag)
Primary VRAM: 0 MB

Memory:
RAM: 8192 Mb

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 239172 Mb
Largest Free Hard Disk Block: 181636 Mb
VR Headset: None detected

Please check the date of a thread before posting, this post is from April 2017.. Which contains plenty of outdated information unrelated as to why The Isle does not work with Mac currently. Right now Mac has a rendering issue preventing us from pushing out more Mac updates, until that's fixed we're unable to push out updates for your platform.

Also your CPU & GPU are below our minimum requirements, seeing as this is a necro'd thread I'll go ahead and lock it for Rule 5. If you'd like to discuss anything else please open a new one.
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Date Posted: Apr 2, 2017 @ 6:28am
Posts: 8