Keeps logging out from Uplay Connect when I exit game

[Benchwarmer]

Every time I play Anno 2205 or Anno 2070 (at Steam) it keeps logging me out from Uplay Connect when I exit the games.

[Ubi_TheBerry]

Originally posted by Benchwarmer:

Every time I play Anno 2205 or Anno 2070 (at Steam) it keeps logging me out from Uplay Connect when I exit the games.

Hey Benchwarmer

Thanks for reaching out.

Does it note that you're being logged out for anything in particular such as being inactive?

Could you please also try clearing the client cache[www.ubisoft.com] or reinstalling the client[ubi.li] to see if this helps at all?

Please let us know how you get on!

- Ubisoft Support

[Benchwarmer]

Being inactive was the message last time when it again logged me off. If I had knew playing these thru steam is this difficult, I would have never bought the games.

Edit. though it seems if I first open Uplay Connect app and then start the game on Steam, it doesn't log me off when I quit. At least so far...

[Ubi-Cintre]

Originally posted by Benchwarmer:

Being inactive was the message last time when it again logged me off. If I had knew playing these thru steam is this difficult, I would have never bought the games.

Edit. though it seems if I first open Uplay Connect app and then start the game on Steam, it doesn't log me off when I quit. At least so far...

Hey Benchwarmer.

I'm glad to see that when Ubisoft Connect is launched first, it doesn't log you out when you quit the game.

Maybe when it's only launched through Steam, it has the same behaviour as the game itself.

I would recommend always making sure to have Ubisoft Connect launched beforehand.

Do not hesitate to let us know if you have any more questions.

- Ubisoft Support