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报告翻译问题
I can set routes to/from the World Market but all prices are set to 0 credits and there are no items listed when I click on the World Market icon/guy.
The space station signal icon says "Network Status Connected, Ubisoft Club Connected".
I already followed the connectivity troubleshooting guide, activated UPnP, did the port forwarding etc. I also verified the game files, but with no luck in fixing this issue.
I can play other/actual online games like R6 Siege and use uplay connect without any problems...
(Guess it's just tough luck for me when it comes to playing anno games: When I started playing 2070 several years ago they had big problems with the world event servers. Though I just don't understand why it is needed to implement online features when there is no actual online gameplay like in 2205...)
We know that this has affected a few players recently in-game and we have opened an investigation into it with our Anno team.
We will do our best to update you in this thread when we receive more information from the Anno game team.
-Ubisoft Support
Has anyone else been able to fix this?
Seriously ubisoft? Are you making any jokes about consumers?
From what I can see there are a lot of people who do not work Global Market, and you just blame with your stupid automatic messages.
Do something about it!
The problem is not for users, but for you ..
I demand a full product, there was no mistake anywhere when buying that the global market would stop working.
Hello mordeczka265,
Thank you for reaching out, sorry to hear this issue has also impacted you.
As kindly noted by Ubi-Milky above, this issue has been raised to the Anno team and is being actively investigated.
Rest assured no blame is being placed at players and work is ongoing to hopefully resolve this issue.
We don't have anything further to share at the moment, but will keep players here updated when we do have new information.
Thank you for your understanding.
- Ubisoft Support
There are also ingame rewards that are not working. And for more then a year we get that "we will keep you updated when we have new information" every few months.
Its just the code for "sorry, but noone is working on bugfixes for Anno 2205 anymore" ;)
But if you bought the game via Steam, you can get a refund for it because of a core-feature is not working and not being fixed.
I just wait for Ubisoft to fix all these bugs, and then i might rebuy it one day. But to be honest, i dont really expect a fix here. And nobody knows for how long they keep the online-features alive.
https://steamcommunity.com/app/375910/discussions/1/3193614254330404750/
Hey, Credence.
Sorry to hear that you are experiencing this issue with the world market.
As kindly linked by Dereknor this is a known issue that is under investigation.
We don't have anything further to share at the moment but will keep players here updated when we do have new information.
I have also merged your thread with the one linked.
Thank you for your time.
- Ubisoft Support.
If you would like to inform us of your Ubisoft Accounts so we can check what version of the game it is you have that is affected, please create a case here so we can gather your Ubisoft ID > https://www.ubisoft.com/help/contact
We have no updates to provide you at the moment but thank you for your patience, we will continue to let our team know the ID's of players affected.
-Ubisoft Support
Seriously?
It is obviously a problem on ubisoft side, but they need to make sure its not a problem on your side.
It gets annoying when they want you to make a video to see the problem. After sending logs, screenshots and working lists of forwarding ports, i just didnt wanted to install a video software to make a clip of my game for them to see that the bug is real. At that point i asked for a refund.
After some time, the tickets just get closed. So i wonder how many unsolved tickets are closed now, without ever being solved.
Thank you for your posts and thoughts on the Ubisoft support available through our cases, apologies for any frustration caused.
As posted above, this is a reported issue that our game team are aware of. If any affected players have not already done so, please contact us {链接已删除} here, so that we may gather your Ubisoft ID. You're welcome to include a link to this thread in your report.
We may often ask for a video clip, so that we can forward these on to our game team, to add to an ongoing bug report. We understand that this does take time and effort, and these clips are much appreciated. You can use any number of applications to do this, such as {链接已删除} Xbox game bar.
We'll be sure to take your comments on board, thank you again for this feedback. If there's anything further we can do for you in the meantime, please be in touch.
- Ubisoft Support