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You can for example see here some of the items say "Surprise Delivery (Mailbox)". Those are examples of some of the items only obtainable from the mailbox, I think theres some cosmetic items too and other things.
https://portalknights.fandom.com/wiki/Pets
There is no current way in game to get the turtle or any other mail item. I guess unless someone else has a double copy and gifts one to you.
I dont have any of the mailbox items.
Thats why I made this thread.