Portal Knights

Portal Knights

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Daedalus Jul 10, 2018 @ 7:21am
Crashes very often upon exiting.
Very regularly will become unresponsive with a blank window, sometimes with the loading/saving animation but that will simply continue with no progress.
If that happens when I try to exit to main menu, as it has done too, I will lose progress as it fails to save.
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Showing 1-8 of 8 comments
polverso Jul 10, 2018 @ 9:48pm 
same
Gana Jul 11, 2018 @ 12:23am 
Did the sound stop working before you quit the game? The sound bug forces many/most people to use the task manager to close the game because of the black screen/"not responding". But I don't think losing progress is normal with the bug.You should put a post about this in the bug forum and send in a bug report on their website. https://fs30.formsite.com/505games/form16/index.html
Last edited by Gana; Jul 11, 2018 @ 12:24am
Daedalus Jul 11, 2018 @ 1:27am 
I think the losing progress could be related to steam syncing, but if I disable that, my current saved games disappear, fortunately restored if I enable it again.
I don't lose all progress, but it seems that when I have some crashes it simply fails to save my additional progress, and so I go back to what was maybe the last one steam synced successfully.

And while I have lost sound before it happens, I also often have not.
It is upon trying to go to the title screen, or more usualy exiting the game that crashes it.
It isn't a crash which prompts for a minidump, it just gets stuck with a plain black background in the window,.
And with no means of closing the game except via Task Manager.
Last edited by Daedalus; Jul 11, 2018 @ 1:28am
RYSLYK Sep 16, 2018 @ 5:56pm 
Originally posted by Daedalus:
I think the losing progress could be related to steam syncing, but if I disable that, my current saved games disappear, fortunately restored if I enable it again.
I don't lose all progress, but it seems that when I have some crashes it simply fails to save my additional progress, and so I go back to what was maybe the last one steam synced successfully.

And while I have lost sound before it happens, I also often have not.
It is upon trying to go to the title screen, or more usualy exiting the game that crashes it.
It isn't a crash which prompts for a minidump, it just gets stuck with a plain black background in the window,.
And with no means of closing the game except via Task Manager.

This is happening with a friend of mine constantly. Didnt seem to be an issue til recently and is getting worse it seems. Goes back to title screen, never ending save wheel and program will not exit or close without task manager and then the save file reverts all progress of session.
If you wish to submit a bug directly to the team, please fill out a report by using our bug submission form below.

BUG REPORTING FORM - https://fs30.formsite.com/505games/form16/index.html

While you won’t get a reply directly from the team, this method will ensure that your bug is seen by them...
Should you wish to speak to someone directly regarding any issues you’re having, please reach out to our dedicated Customer Support team. Unfortunately, we are unable to offer support to everyone here on our community channels. Customer Support team can investigate any issues you may be experiencing...

Please add dxdiag and log files, minidumps, they help.

https://support.505games.com/support/signup
Balasarius Jun 20, 2019 @ 8:21pm 
A year later and this is still happening. This game sucks.

A PLAYER SHOULD NEVER LOSE PROGRESS DUE TO YOUR ♥♥♥♥♥♥ CODE.
Last edited by Balasarius; Jun 20, 2019 @ 8:23pm
Nixinumbra Jun 18, 2020 @ 10:25pm 
2 years later and it is still happening. I'm very disapointed. I wasted a lot of time at the first play but if I still could I'd request a refund.
Last edited by Nixinumbra; Jun 18, 2020 @ 10:27pm
PeterTheEvilTediz May 14, 2024 @ 9:59am 
4 years later still happening

edit: oh and just started Playing the steam virson yesterday did everthingy i know of reinstalling backin up and readding save switch off the steam syc so ya gj 505 flawless master piece
Last edited by PeterTheEvilTediz; May 14, 2024 @ 10:05am
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