Portal Knights

Portal Knights

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caitstart Nov 27, 2017 @ 5:45pm
Glitch: Disappearing Dragon Guardian Portal
So, I found the portal for the dragon portal guardian, put in the gem on its head, the head began to lift and I entered into my inventory to switch a few things around while it moved knowing that it should still function properly since I had done that many times before, including for the worm portal guardian, but when I exited my inventory, the giant head was completely gone with not the slightest bit of a portal left. I admittedly haven't tried relogging into the game, but would prefer to avoid this if at all possible since the portal took a lot of time and energy to get to. Has anyone else had this happen? Is there a fix?
Last edited by caitstart; Nov 27, 2017 @ 6:31pm
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Showing 1-2 of 2 comments
Keengames_Developer Nov 30, 2017 @ 12:21am 
Hi,
we would like to check you savegame. Please report us a bug and attach your full savegame folder to it. You can pack the folder by using Winrar/Winzipo/7zip.

BUG REPORTING INFO - https://www.facebook.com/notes/portal-knights/portal-knights-support/672494562941775/

The Portal Knights save-game can be found locally on your hard drive. By default the location should be: C:\Users\USERNAME\Saved Games\portal_knights
This path may vary for different languages! It is the standard path used by Windows games.

After done so you can use the Regenerate Universe button in the universe selection to get rid of this problem. This button regenerates all islands of the selected unsiverse except your marked home world and the vacant islands. After regeneration the portal should be there.
If you don't want to use this function please let us know in the bug report and we can try to just regenerate the affected island, please understand that this would take a while.
caitstart Nov 30, 2017 @ 5:46am 
Oh, whoops. I'm sorry. I forgot to update this. The portal still wasn't there, but after having restarted and had a night of sleep, I realized that even though the portal wasn't there, I was able to teleport directly into the dragon's lair. I should have updated this a couple days ago. I'm so sorry!
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Date Posted: Nov 27, 2017 @ 5:45pm
Posts: 2