Game doesn't open after 'Preparing to Launch'

[Djoodi]

I've tried everything under this topic on Steam Support, and browsed multiple different threads relating to this topic in other games but none of them work for me. My last resort will be redownloading the whole game, as it will take 5 or 6 hours under my ♥♥♥♥♥♥ internet. Any help would be much appreciated.

[zoey_93]

Hey
Sorry. I have the same problem. I have downloaded the game for 2 times and it doesn't still work. I can't play it. So I have no solutions for this problem :O I don't know what to do... it's really stupid :(

[GrasshopperSage]

I'd go to whatever official site there is for this game & contact support. It doesn't seem like the devs for this title would be on Steam letalone reply to bug reports.

I'm pretty dissapointed none of the Adventure Time titles got a sale this time. Not sure if they ever had but considering the lack & nature of reviews out there they could definitely sell more.
Pretty sure I won't touch any of these console or otherwise unless they see a sale.

[nemstaris]

I just logged a support email with [e-mail] for this same fault. No solutions online that I could see. I will update if I hear back from them.

[Steeb]

Hey guys, i found out a way to get it working.

My resolution is 4k and so i set it to 1920x1080 and it started up! I was so happy! so i dicided to try and set the in game resolution to 4K resolution... it crashed and i think the game remembers that its tyring to be on 4K now so i cant start it up at all now.

Dont change the in-game resolution when you get it working. Please tell me if this helped anyone.

[Djoodi]

引用自 Grim：

Hey guys, i found out a way to get it working.

My resolution is 4k and so i set it to 1920x1080 and it started up! I was so happy! so i dicided to try and set the in game resolution to 4K resolution... it crashed and i think the game remembers that its tyring to be on 4K now so i cant start it up at all now.

Dont change the in-game resolution when you get it working. Please tell me if this helped anyone.

I just tried every resolution my computer can get (max 1280*800) and it still didn't work :( glad it's working for you though!

[Steeb]

引用自 katzali：

引用自 Grim：

Hey guys, i found out a way to get it working.

My resolution is 4k and so i set it to 1920x1080 and it started up! I was so happy! so i dicided to try and set the in game resolution to 4K resolution... it crashed and i think the game remembers that its tyring to be on 4K now so i cant start it up at all now.

Dont change the in-game resolution when you get it working. Please tell me if this helped anyone.

I just tried every resolution my computer can get (max 1280*800) and it still didn't work :( glad it's working for you though!

I wish! it worked once, got into option then crashed, cant get it to work still... man i wanna play this so bad, i dont wanna have to get a refund

[nemstaris]

I got this feedback from support, however it did not resolve the issue (I have advised them I have a 4k screen too so if this is the common issue maybe they can advise / fix);

-- begin --
Hi,

We believe that you may have a missing DLL. Nothing you did wrong, but some users experience this with the install.

To fix this issue, please visit Microsoft and download the DirectX end-user Runtime Web Installer. You can find it via the link included.

https://www.microsoft.com/en-us/download/details.aspx?DisplayLang=en&id=35

if you have any other questions feel free to contact us.

Little Orbit Support
-- end --

[Djoodi]

引用自 nemstaris：

I got this feedback from support, however it did not resolve the issue (I have advised them I have a 4k screen too so if this is the common issue maybe they can advise / fix);

-- begin --
Hi,

We believe that you may have a missing DLL. Nothing you did wrong, but some users experience this with the install.

To fix this issue, please visit Microsoft and download the DirectX end-user Runtime Web Installer. You can find it via the link included.

https://www.microsoft.com/en-us/download/details.aspx?DisplayLang=en&id=35

if you have any other questions feel free to contact us.

Little Orbit Support
-- end --

I tried this, but the installer said I already had it installed. Tried playing again, still no dice. Kind of annoying as I've now waited far too long to play this game and I can't have it refunded.

[Steeb]

Man i wanna play this game, i hate when they say to re-install your computer software.. egh.. its obviously their side.

[Mike se German]

Same issue here - got it working , changed the in game resolution and I am currently tying to track down where the game stores the configuration. I did already an uninstall and reinstall...

[Steeb]

引用自 Mike se German：

Same issue here - got it working , changed the in game resolution and I am currently tying to track down where the game stores the configuration. I did already an uninstall and reinstall...

Already tried, mate, I even contacted them and they said they were going to fix it soon but i doubt they mean "Soon" more "Later".

Good luck and update us if you get it to work!

[Axiom]

I also had this problem (I too use a 4k screen).I quickly did a cach verification and it did not work.Then I changed my resolution to 1920x1080 and BAM it work for me.It seems to be some sort of issue with the higher res (atleast for me). Hope this Helps some of you!

[Steeb]

Filing a refund on this unplayable game. Id buy it again if it worked but it doesnt :/

[MstngSaleen]

i had the same issue after changing the resolution the game crashed and wouldn't work anymore. i was able to fix it by going to my graphics card settings and turning off virtual super resolution under display settings now it works. I have an AMD card by the way

[Mike se German]

I finally had to get a refund too. Didn't use super resolution, simply changed the display settings from 1080p to 4k in game - which makes the game crash on startup - and was unable to find a way to revert the settings back to 1080p. (NVIDIA 980ti)