Marvel's Midnight Suns

Marvel's Midnight Suns

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Denny Crane Feb 2, 2023 @ 12:41am
"Clear Download Cache...?"
I'm not looking for silly quips nor sardonic one liners as a response. I genuinely would like to understand, that to fix the voice being out of sync in the movies I have to clear Steam's "download cache." This fixes the problem every time. But for what reason?
I am not technically inclined and suffer from mad cow disease. With all that said, is there someone that can explain to a layman what reason clearing the "download cache" fixes the issue? Moreover, whatever the cause is, what reason these video game developers haven't fixed the issue yet so I don't HAVE to clear the "download cache" every single time I want to play this video game? Denny Crane.
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Showing 1-8 of 8 comments
dustin1280 Feb 2, 2023 @ 7:44am 
This type of issue is generally related uncapped FPS.
Usually limiting the FPS to something like 60FPS or turning on vsync will fix the issue.

This game in particular also has some sort of issue with overlays, so disabling steam overlay for this game could also potentially fix the issue.

As for clearing "download cache" are you referring to using the F2 button to clear cache within a game? Or selecting it from the download menu in steam settings?
Last edited by dustin1280; Feb 2, 2023 @ 7:49am
Denny Crane Feb 2, 2023 @ 4:44pm 
Originally posted by dustin1280:
This type of issue is generally related uncapped FPS.
Usually limiting the FPS to something like 60FPS or turning on vsync will fix the issue.

This game in particular also has some sort of issue with overlays, so disabling steam overlay for this game could also potentially fix the issue.

As for clearing "download cache" are you referring to using the F2 button to clear cache within a game? Or selecting it from the download menu in steam settings?

The first thing you mentioned, I already have in place. As for the second issue, I haven't tried that. However, as to the third section, I select the option from the "download menu" from Steam. Yes. Denny Crane.
Denny Crane Feb 3, 2023 @ 1:20am 
You mentioned this video game having "issues with overlays." I had my office IT guy disable Steam's personal overlay with no fix. He also suggested disabling this "launcher" for this video game and that also didn't work. Now with all settings back to before, so far clearing the "download cache" is the only thing that fixes the problem.
Can anyone explain this? Denny Crane.
Captain Worthy Feb 3, 2023 @ 5:43am 
Hello Mr. Crane.

The reason why clearing the Steam cache fixes some issues in games is because Steam temporarily stores used game files in the cache, and if something goes wrong with the files, clearing the cache sort of "refreshes" these files.

The persistent voice sync issue is an indication of a deeper underlying problem within your copy of the game. Reinstalling the entire game might help if it's only a case of something gone wrong with the original installation.

If it's caused by an error in your operating system(Windows) or hardware(the PC's memory sticks, drives etc) then a reinstall of the game won't fix the issue.

:captain_america:07
Last edited by Captain Worthy; Feb 3, 2023 @ 5:44am
Denny Crane Feb 3, 2023 @ 7:48am 
Originally posted by Captain Worthy:
Hello Mr. Crane.

The reason why clearing the Steam cache fixes some issues in games is because Steam temporarily stores used game files in the cache, and if something goes wrong with the files, clearing the cache sort of "refreshes" these files.

The persistent voice sync issue is an indication of a deeper underlying problem within your copy of the game. Reinstalling the entire game might help if it's only a case of something gone wrong with the original installation.

If it's caused by an error in your operating system(Windows) or hardware(the PC's memory sticks, drives etc) then a reinstall of the game won't fix the issue.

:captain_america:07

Denny Crane here. I preordered this video game and played a little when it first was able to be played. I haven't played very far into this video game because of the issue. Since this video game has come out, I had my office IT guy build me an entirely new computer box, so if the problem was with my old box it shouldn't be with my new box. Because of the entirely new computer box I also had to reinstall this particular video game. The issue persisted.
The "download cache" has been "cleared" so many times, I can now do it myself, thanks to the teachings of my office IT guy. You say Steam stores these computer "files," then would it be possible it keeps storing a broken "file?"
I cannot be the only one having this issue. I first notice it when "Robo Man" and "Dr. Strange" meet the old biker who used to be something. It looks like the video game tries to sync itself up at times but can't do it. ACTUAL game play sounds fine, but just the movies that play. Denny Crane.
Captain Worthy Feb 3, 2023 @ 9:08am 
Since the issue appears on both PC's, what are the similarities between them? Do they both use the same Anti-Virus software perhaps?

It is a known issue that third party AV software can clash with the Digital Rights Management software that comes with this game.
Denny Crane Feb 3, 2023 @ 4:52pm 
Originally posted by Captain Worthy:
Since the issue appears on both PC's, what are the similarities between them? Do they both use the same Anti-Virus software perhaps?

It is a known issue that third party AV software can clash with the Digital Rights Management software that comes with this game.

"AV?" Does that stand for "Antivirus?" If so, I have the one that came with Windows 10. I feel this gets away from the "download cache" factor. Am I wrong? Denny Crane.
Last edited by Denny Crane; Feb 3, 2023 @ 4:52pm
Captain Worthy Feb 4, 2023 @ 8:09am 
Originally posted by Denny Crane:
Originally posted by Captain Worthy:
Since the issue appears on both PC's, what are the similarities between them? Do they both use the same Anti-Virus software perhaps?

It is a known issue that third party AV software can clash with the Digital Rights Management software that comes with this game.

"AV?" Does that stand for "Antivirus?" If so, I have the one that came with Windows 10. I feel this gets away from the "download cache" factor. Am I wrong? Denny Crane.

Yes, it means antivirus. It would still be related to your issue with the download cache if it were the source of the persistent error as it would simply keep manifesting within the files put into the cache by the game.

But if you are using only Windows Security with both PC's, something else shared between them is causing the error to appear on both. Could be some esoteric setting in your internet router, or even something on the side of your internet service provider(ISP). Your IT support guy definitely will have his hands full with this one if he were to try figure it out.
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Date Posted: Feb 2, 2023 @ 12:41am
Posts: 8