UPBGE crash on play button (solved)

[MyGameHQ [GER]]

Hi, i hope iam still right here with my UPBGE problem.

When i hit P in UPBGE it crashes to desktop. This is also on a new project, so it seems this crash is not related to my project.

What i already tried:

- Use older UPBGE version
- Use experimental UPBGE version
- Update graphic card driver (clean install)
- Install Microsoft OpenGL compatibility pack
- delete config files in appdata folder
- switch to other engines in preferences
- turn on and off many options like Vsync, shadows , lightning etc.
- use my project on another PC and it works

Nevermind what i do, even on a new project it just crash when i hit P.
I have no idea what i can do anymore. Maybe someone have a idea :(

My specs:
- Win 10 pro
- AMD 2700X CPU
- GTX 1080TI
- 32 GB RAM

From the GPU debug log (4.2 experimental version, but its on all versions the same that i already tried):



# Blender 4.2.0, Commit date: 2024-03-27 21:16, Hash bb560c5d75eb

# backtrace
Exception Record:

ExceptionCode : EXCEPTION_ACCESS_VIOLATION
Exception Address : 0x00007FF7217AAA14
Exception Module : blender.exe
Exception Flags : 0x00000000
Exception Parameters : 0x2
Parameters[0] : 0x0000000000000000
Parameters[1] : 0x0000000000000000


Stack trace:
blender.exe :0x00007FF72179EA80 PyInit_aud
blender.exe :0x00007FF72179EA80 PyInit_aud
blender.exe :0x00007FF72179EA80 PyInit_aud
blender.exe :0x00007FF7205D3750 PyInit_mathutils_noise
blender.exe :0x00007FF71FA25CCB Symbols not available


Loaded Modules :
0x00007FF71F330000 4.2.0.0 blender.exe
0x00007FFC6E7D0000 10.0.19041.3996 ntdll.dll
0x00007FFC6E640000 10.0.19041.3636 KERNEL32.DLL
0x00007FFC6C080000 10.0.19041.3996 KERNELBASE.dll
0x00007FFC6C800000 10.0.19041.3996 USER32.dll
0x00007FFC6C380000 10.0.19041.4123 win32u.dll
0x00007FFC6E760000 10.0.19041.3996 GDI32.dll
0x00007FFC3AB90000 blender_cpu_check.dll
0x00007FFC6BF60000 10.0.19041.3996 gdi32full.dll
0x00007FFC6C4B0000 10.0.19041.3636 msvcp_win.dll
0x00007FFC6C3B0000 10.0.19041.3636 ucrtbase.dll
0x00007FFC6CB90000 10.0.19041.4170 ADVAPI32.dll
0x00007FFC6D600000 7.0.19041.3636 msvcrt.dll
0x00007FFC6D3F0000 10.0.19041.4170 sechost.dll
0x00007FFC6D0B0000 10.0.19041.4123 RPCRT4.dll
0x00007FFC6C670000 10.0.19041.3636 bcrypt.dll
0x00007FFC6D700000 10.0.19041.4170 SHELL32.dll
0x00007FFC6CA60000 10.0.19041.3636 ole32.dll
0x00007FFC6E030000 10.0.19041.4123 combase.dll
0x00007FFC6C9A0000 10.0.19041.3636 SHLWAPI.dll
0x00007FFC66D30000 10.0.19041.3636 VERSION.dll
0x00007FFC6DE70000 10.0.19041.3636 WS2_32.dll
0x00007FFC6D530000 10.0.19041.3636 OLEAUT32.dll
0x00007FFC6E390000 10.0.19041.3636 shcore.dll
0x00007FFC6E5F0000 10.0.19041.3996 IMM32.dll
0x00007FFC3AB50000 tbbmalloc.dll
0x00007FFC5DC30000 10.0.19041.3636 dbghelp.dll
0x00007FFC3AB30000 14.29.30153.0 VCRUNTIME140.dll
0x00007FFC3AAA0000 14.29.30153.0 MSVCP140.dll
0x00007FFBFC3F0000 4.1.0.0 embree4.dll
0x00007FFC3AA70000 oslquery.dll
0x00007FFC3AA40000 tbb.dll
0x00007FFBF8CA0000 oslexec.dll
0x00007FFBF76F0000 oslcomp.dll
0x00007FFC3A8A0000 2.28.2.0 SDL2.dll
0x00007FFC6CC40000 10.0.19041.3996 SETUPAPI.dll
0x00007FFC6BF10000 10.0.19041.3996 cfgmgr32.dll
0x00007FFC3A860000 boost_python311-vc142-mt-x64-1_82.dll
0x00007FFC3A750000 OpenImageIO_Util.dll
0x00007FFC3A710000 1.38.8.0 MaterialXFormat.dll
0x00007FFC3A6E0000 2.2.2.0 OpenImageDenoise.dll
0x00007FFBFDCC0000 OpenColorIO_2_3.dll
0x00007FFBF6DF0000 OpenImageIO.dll
0x00007FFC3A600000 1.38.8.0 MaterialXCore.dll
0x00007FFBE8AD0000 60.16.100.0 avformat-60.dll
0x00007FFBE4E30000 60.31.102.0 avcodec-60.dll
0x00007FFC3A5E0000 60.3.100.0 avdevice-60.dll
0x00007FFBE3D60000 58.29.100.0 avutil-58.dll
0x00007FFC3A560000 7.5.100.0 swscale-7.dll
0x00007FFBE8900000 1.2.2.0 sndfile.dll
0x00007FFBE8770000 1.23.1.0 OpenAL32.dll
0x00007FFBE8680000 fftw3f.dll
0x00007FFC3A510000 Iex.dll
0x00007FFBFDC60000 Imath.dll
0x00007FFBF6D70000 boost_locale-vc142-mt-x64-1_82.dll
0x00007FFBE25D0000 11.0.0.0 openvdb.dll
0x00007FFBE83B0000 OpenEXR.dll
0x00007FFBE0700000 usd_ms.dll
0x00007FFBE8300000 1.3.270.0 vulkan-1.dll
0x00007FFBE8250000 epoxy-0.dll
0x00007FFC6A730000 10.0.19041.3636 dxgi.dll
0x00007FFBE8130000 gmp-10.dll
0x00007FFC3A500000 tbbmalloc_proxy.dll
0x00007FFC60390000 6.10.19041.3636 COMCTL32.dll
0x00007FFC69840000 10.0.19041.3636 dwmapi.dll
0x00007FFC3A4F0000 14.29.30153.0 VCRUNTIME140_1.dll
0x00007FFBE8040000 fftw3.dll
0x00007FFC3A4E0000 libgmpxx.dll
0x00007FFBE0290000 shaderc_shared.dll
0x00007FFBDFC40000 3.11.7150.1013 python311.dll
0x00007FFC60820000 10.0.19041.3636 WINMM.dll
0x00007FFC3A4D0000 oslnoise.dll
0x00007FFC5DF70000 10.0.19041.3636 dbgeng.dll
0x00007FFBF6D50000 boost_thread-vc142-mt-x64-1_82.dll
0x00007FFC63C30000 10.0.19041.3636 Secur32.dll
0x00007FFBF6D30000 4.12.100.0 swresample-4.dll
0x00007FFBF6D10000 10.0.19041.1 AVICAP32.dll
0x00007FFBDFA00000 OpenEXRCore.dll
0x00007FFBDF8D0000 10.0.19041.3636 OPENGL32.dll
0x00007FFC3A4C0000 IlmThread.dll
0x00007FFBDE6E0000 2.2.2.0 OpenImageDenoise_core.dll
0x00007FFBFE5D0000 1.38.8.0 MaterialXRender.dll
0x00007FFBFE570000 1.38.8.0 MaterialXGenGlsl.dll
0x00007FFC5DE50000 10.0.19041.3636 dbgmodel.dll
0x00007FFC66B90000 10.0.19041.3636 XmlLite.dll
0x00007FFBE8E10000 10.0.19041.1 MSVFW32.dll
0x00007FFBE8010000 10.0.19041.3636 GLU32.dll
0x00007FFBE7FB0000 1.38.8.0 MaterialXGenMsl.dll
0x00007FFBDE630000 1.38.8.0 MaterialXGenShader.dll
0x00007FFC6BD30000 10.0.19041.3636 SSPICLI.DLL
0x00007FFBDE250000 6.1.0.0 sycl6.dll
0x00007FFC6A710000 10.0.19041.3758 kernel.appcore.dll
0x00007FFC69DB0000 10.0.19041.4123 windows.storage.dll
0x00007FFC6B8B0000 10.0.19041.3996 Wldp.dll
0x00007FFC69620000 10.0.19041.3996 uxtheme.dll
0x00007FFC6BE80000 10.0.19041.3636 bcryptPrimitives.dll
0x00007FFC6BDB0000 10.0.19041.3636 profapi.dll
0x00007FFC6B820000 10.0.19041.3636 CRYPTBASE.DLL
0x00007FFC6D340000 2001.12.10941.16384 clbcatq.dll
0x00007FFC64000000 10.0.19041.3636 MMDevApi.dll
0x00007FFC6BC10000 10.0.19041.3996 DEVOBJ.dll
0x00007FFC63E70000 10.0.19041.3636 AUDIOSES.DLL
0x00007FFC6B3D0000 10.0.19041.3636 powrprof.dll
0x00007FFC6B290000 UMPDC.dll
0x00007FFC6DEE0000 10.0.19041.4123 MSCTF.dll
0x00007FFC66170000 7.0.19041.3636 PROPSYS.dll
0x00007FFC664C0000 10.0.19041.4123 AppXDeploymentClient.dll
0x00007FFC48500000 10.0.19041.3758 Windows.ApplicationModel.dll
0x00007FFC66D40000 10.0.19041.4123 twinapi.appcore.dll
0x00007FFC486C0000 10.0.19041.3636 Windows.FileExplorer.Common.dll
0x00007FFC59CE0000 11.0.19041.4123 iertutil.dll
0x00007FFC47670000 7.0.19041.3758 mssprxy.dll
0x00007FFBDB5A0000 31.0.15.5212 nvoglv64.dll
0x00007FFC67290000 10.0.19041.3636 WTSAPI32.dll
0x00007FFC6BA40000 10.0.19041.3636 msasn1.dll
0x00007FFC64CA0000 10.0.19041.3636 cryptnet.dll
0x00007FFC6C6A0000 10.0.19041.3636 CRYPT32.dll
0x00007FFC648B0000 10.0.19041.3636 drvstore.dll
0x00007FFC6C600000 10.0.19041.3996 WINTRUST.dll
0x00007FFC6AFF0000 10.0.19041.3636 ntmarta.dll
0x00007FFC6E010000 10.0.19041.3636 imagehlp.dll
0x00007FFC6B800000 10.0.19041.3636 CRYPTSP.dll
0x00007FFC6AE70000 10.0.19041.3636 rsaenh.dll
0x00007FFC5B020000 31.0.15.5212 nvgpucomp64.dll
0x00007FFC66700000 10.0.19041.3996 dxcore.dll
0x00007FFC6AF00000 10.0.19041.3636 WINSTA.dll
0x00007FFC3E3C0000 10.0.19041.3636 dataexchange.dll
0x00007FFC67B80000 10.0.19041.3636 d3d11.dll
0x00007FFC68970000 10.0.19041.4046 dcomp.dll
0x00007FFC4AA20000 10.0.19041.4123 textinputframework.dll
0x00007FFC69240000 10.0.19041.3930 CoreMessaging.dll
0x00007FFC68EE0000 10.0.19041.3636 CoreUIComponents.dll
0x00007FFC68810000 10.0.19041.4123 wintypes.dll
0x00007FFC3E090000 10.0.19041.3996 explorerframe.dll
0x00007FFC3ED20000 10.0.19041.3636 directmanipulation.dll
0x00007FFC53590000 10.0.19041.3636 MPR.dll
0x00007FFC4DCE0000 10.0.19041.3636 drprov.dll
0x00007FFC4A470000 10.0.19041.3636 ntlanman.dll
0x00007FFC47DB0000 10.0.19041.3636 davclnt.dll
0x00007FFC47DA0000 10.0.19041.3636 DAVHLPR.dll
0x00007FFC6B030000 10.0.19041.3636 wkscli.dll
0x00007FFC5FAF0000 10.0.19041.3636 cscapi.dll
0x00007FFC6B2F0000 10.0.19041.3636 netutils.dll
0x00007FFC6D1E0000 10.0.19041.3636 coml2.dll
0x00007FFC3C660000 10.0.19041.3636 LINKINFO.dll
0x00000259ADF20000 3.11.7150.1013 python3.DLL
0x00007FFBE7F90000 3.11.7150.1013 _socket.pyd
0x00007FFC6B2B0000 10.0.19041.3636 IPHLPAPI.DLL
0x00007FFC43820000 3.11.7150.1013 select.pyd
0x00007FFBDB210000 31.0.15.5212 nvcuda.dll
0x00007FFBDA7F0000 31.0.15.5212 nvcuda64.dll
0x00007FFC5D460000 31.0.15.5212 nvapi64.dll
0x00007FFC6A550000 10.0.19041.3636 hid.dll
0x00007FFBDA5D0000 10.0.19041.1 dinput8.dll
0x00007FFC467F0000 10.0.19041.3636 inputhost.dll
0x00007FFBDA5B0000 10.0.19041.3636 XInput1_4.dll
0x00007FFC62A20000 10.0.19041.4123 Windows.Gaming.Input.dll
0x00007FFBDA2E0000 _multiarray_umath.cp311-win_amd64.pyd
0x00007FFBE7F70000 _multiarray_tests.cp311-win_amd64.pyd
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0x00007FFC389D0000 libffi-8.dll
0x00007FFBDA0D0000 _umath_linalg.cp311-win_amd64.pyd
0x00007FFBDA7A0000 _pocketfft_internal.cp311-win_amd64.pyd
0x00007FFBDA710000 mtrand.cp311-win_amd64.pyd
0x00007FFBDA6E0000 bit_generator.cp311-win_amd64.pyd
0x00007FFBDA6B0000 _common.cp311-win_amd64.pyd
0x00007FFC388B0000 3.11.7150.1013 _hashlib.pyd
0x00007FFBD9B90000 3.1.5.0 libcrypto-3.dll
0x00007FFBDA670000 _bounded_integers.cp311-win_amd64.pyd
0x00007FFBDA650000 _mt19937.cp311-win_amd64.pyd
0x00007FFBDA630000 _philox.cp311-win_amd64.pyd
0x00007FFBD9B70000 _pcg64.cp311-win_amd64.pyd
0x00007FFC03DC0000 _sfc64.cp311-win_amd64.pyd
0x00007FFBD9AC0000 _generator.cp311-win_amd64.pyd
0x00007FFC01B40000 3.11.7150.1013 _queue.pyd

# Python backtrace

Have someone a idea whats the problem? :(

[OrbitalAce]

The error seems to be an OS issue, not Blender, check out this article:

https://www.systweak.com/blogs/how-to-resolve-the-exception_access_violation-in-windows-11-10/

I hope this helps you solve you issue.

Happy Blendering,

[MyGameHQ [GER]]

Originally posted by OrbitalAce:

The error seems to be an OS issue, not Blender, check out this article:

https://www.systweak.com/blogs/how-to-resolve-the-exception_access_violation-in-windows-11-10/

I hope this helps you solve you issue.

Happy Blendering,

Thank you, i will check it out :)

[MyGameHQ [GER]]

I did 3 more things and the problem is gone now.
idk what from this 3 things did the job but i will write it here:

In windows command console (with admin rights)
sfc /scannow

+

chkdsk c: /F /R (check disk after restart)

+

i turned on CPU Virtualisation in BIOS


Maybe it helps someone :)

[Mehrshad]

Originally posted by MyGameHQ GER:

I did 3 more things and the problem is gone now.
idk what from this 3 things did the job but i will write it here:

In windows command console (with admin rights)
sfc /scannow

+

chkdsk c: /F /R (check disk after restart)

+

i turned on CPU Virtualisation in BIOS


Maybe it helps someone :)

Chkdsk is related to hdd problems
How long you have been using your hard drive and if its more then 6 years yours is maybe dying backup ur data