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To zoom in or out, use the scroll wheel on your mouse.
To pan, hold down shift + middle mouse button and then move your mouse.
If you are a complete beginner, I recommend you check out some videos on the UI in Blender. Even if you have prior experience doing 3D, it takes time to figure out how to move around in the interface. It'll take even more time if you have no experience with 3D at all.
And the zoom is practically useless
You can refocus the camera on the currently selected object by pressing [Del] on your numpad. This should fix your problem and you should be able to zoom and pan again. However, I suggest to automate this so you don't have to press the button all the time.
Click on Edit -> Preferences -> Navigation and enable Auto Depth. With this enabled the object under your mouse cursor becomes the pickpoint whenever you zoom or rotate your camera. It also automatically resets the focus whenever you zoom or rotate the view, so your camera never slows down.
I like to also enable "Zoom to Mouse Position" to make navigation a bit faster. With this option enabled, Blender will zoom to whatever is under your mouse cursor instead of the screen's center.
I already tested the configuration you mentioned to me and now it goes as before
I noticed that the old 2.7x UI settings can get wonky when loaded into 2.8.