the division does not launch. HELP PLS I JUST BOUGHT IT.

[THEDEADKILLER88]

i just bought the game and installed it. but when i click on play it says with a little screeen that it is launch but nothing happend. and i try to launch it trew uplay and still it doesnt work.
help me pls. i really wanna play this game.

[Ceilnguy]

download and install Uplay

[THEDEADKILLER88]

i have and added the game there and try to start it threw uplay.

[Snowflake]

heyho, i have the same problem here, starting with uplay, the little loading field pops up, and ... nothing happens. after 1 minute i get the message about error and if i wanna send the report.

[Capo]

Hi.... Same, and i did played on beta with no problems..... can someone help us? thx.

[Jackal]

go to your installation folder, right click on game exe file, and try to run compatibility mode ( windows 7 or 8). worked for me

[Snowflake]

then not even the little loading window pops up...

[THEDEADKILLER88]

no doesnt work . still the same.

[MrButBut]

Don't make a negative review or people is going to call you a hater.
Good luck.

[Manfreud]

I found the solution from this guy. It worked for me when I was at my wit's end:

Description of Issue:
When I Click 'Play' from Steam or uPlay client, a brief steam message stating the generic 'Preparing to launch The Division...' appears and closes after 0.25 seconds.

Possible Causes (Personal Step by Step procedure):
1. Pre-Installed Game
2. Heard that uPlay owners have earlier access
3. **** Inputted CD-Key into uPlay Client (where I hope wasn't the problem) ****
4. 12:00AM/Midnight Arrives
5. Unpacking/New Patch - X file size
6. Successfully finish installing
7. Cick Play from Steam Library and/or Shortcut and nothing happens

RESOLUTION:
1. Go into your install directory for The Division
C:\Program Files (x86)\Steam\steamapps\common\Tom Clancy's The Division

2. Double-click on "thedivision.exe"

3. Most likely get prompted with missing .dll
“The Program can’t start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem.”

4. This is due to Steam not actually installing the PROPER AND REQUIRED Microsoft Visual 2010 C++ package. It never completes the installation procedure, it errors out when done via the automatic method of hitting 'Play' for the first time; but DOES NOT TELL YOU.

-------
Steps I took, but you may just skip to Step #7 and see if that's better

5. I uninstalled every Microsoft Visual Package I had present on my PC (2005, 2008, 2010, 2012, etc)

6. Installed 2015, followed by 2013, followed by 2012 (needed for The Division) from the Official Microsoft Website:
https://support.microsoft.com/en-us/kb/2977003#bookmark-vs2010

7. I could not install 2010 (THE ACTUAL ONE THAT IS ALSO URGENLY NEEDED, ALONGSIDE 2012) from Microsoft, as this is a Service Pack verison and not the root 2010 edition.

I installed it from the installation folder present within 'The Division'
C:\Program Files (x86)\Steam\steamapps\common\Tom Clancy's The Division\_CommonRedist\vcredist\2010

8. Press 'Play' from Steam Library and it works.

[Atari]

Holy ♥♥♥♥ Manfreud that actually worked. I had to make sure I installed x64 versions of the packs, but unreal how that was solution. Thank you!

[Jayman4567mk2]

doing my head in i havent got a clue where to start fixing this pile of junk

[THEDEADKILLER88]

okay thnx men the game start now. but when it start i only get a black screen en can click on nothing but i hear the sound of the game starting. help me pls

[Cryos_Feron]

I got a black screen, too.

the funny thing is: people were laughing at me for buying a Ubisoft game (bugs, etc.)
and I told them to shut up.

Now the FIRST thing the game does is giving me a black screen. GREAT !!

and not even Ctrl+Alt+Del could bring me back to the desktop.

[ClownEhh]

I am able to get the game to launch Uplay but then as soon as Uplay open, i get an error message from Uplay saying "The Division has crashed." Any possible fixes? Thanks.

[ClownEhh]

Workstation is working. I have found out that it is the uplay_r1_loader64.dll file that is causing the crash. I have deleted the file, veified the game files and still not working.