Tom Clancy's The Division

Tom Clancy's The Division

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mattshotcha Oct 28, 2016 @ 10:07am
Known Issues (Last Update - 7/10)
Complete list of Known Issues

Status a Known Issue will have:
  • Fixed: The Known Issue has been resolved in the current version of the game.
  • Fixed for / Waiting for Patch: The Known Issue will be resolved in the next client patch or weekly maintenance.
  • In Progress: The Issue has been reproduced and is in progress of being resolved.
  • Under Investigation: The Issue has been reported and is being looked into.
Last Updated: July 8th

Please note: This list is not exhaustive and may not include all issues present in the current build.

Under Investigation

In Progress

Fixed for an Upcoming Client Patch or Weekly Maintenance
Last edited by mattshotcha; Jul 10, 2017 @ 11:59am
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Showing 1-15 of 631 comments
Nomad Oct 28, 2016 @ 11:03am 
Couple of issues here:

1. Severe random FPS drops, game dips to below 10 FPS at random intervals but also in certain areas too, Lexington is bad for it, BoO is also has it's moments but also through out the open world just randomly drops including coming out of ACOG sight. At first I thought it was me but never had an issue before, running i7-4770k, 16GB ram and GTX 1070 8GB card and also got other friends reporting the same issue, both AMD and nVidia users.

2. Not sure if it's a bug or not but can't get Stable talent on any other gun I've checked other than the Showstopper. Even standard shotguns cannot get the skill. Is that intentional?? In the patch notes there is nothing at all stated about it being only obtainable on certain guns.

3. Self heal not working properly, about 30% of the time this is happening and it's incredibly frustrating. I double tap Q for self heal and he whips the gun out instead to fire heal, it's gotten me killed a few times and I'm sure others have had the issue too, my friends who all use the skill say it's happening. it's really irritating. A suggestion, set Self heal to hold down Q rather than double tap, that would be much better.

Other than that and the PVP being unbalanced still, I'm loving the update and it's certainly a step in the right direction. Keep it up :)
Last edited by Nomad; Oct 28, 2016 @ 11:06am
Kefalix Oct 29, 2016 @ 3:28am 
I'm experiencing the exact same issues and I have close to the same configuration as you. i7-4770 and GTX 970. Sometimes the screen and sound just freezes or stutters, sound cuts out, I have latency problems with damage not showing and enemies teleporting over short distances. Never had these problems before 1.4 patch.

Other than this the mechanics in 1.4 and the overall changes are awesome. Seeing a lot of friends returning to the game now.

Good work.
Darker*than*Black Oct 29, 2016 @ 5:20am 
its Division its not the first time game laging and crashing after the patch :/
Proxykon Oct 29, 2016 @ 8:14am 
Wanted to return after I heard about the 1.4 patch. Impossible as for now for me, because no matter what I seem to do, I cannot get the game to start. Already tried starting via .exe directly and verifying the game cache. Nothing did work.

EDIT: Fixed the problem myself. Had to find and do a rather complicated workaround myself. What the hell.
Last edited by Proxykon; Oct 29, 2016 @ 8:22am
Bart Oct 29, 2016 @ 9:39am 
before 1.4 game war running mid-high settings with 35~45 fps, somethings low... but runnig so well! And never lose so many performance like now:

turn settings to mid-low, frame goes to 70~80, but is unplayable, disc usage goes to 100% and game begins to freeze and spikes, and frame drop flutuate as hell, 80, 50, 40 to 20 sometimes goes to 1, and when im tried to use alt+tab game icon gone from toolbar, only task manager to close him...
Last edited by Bart; Oct 29, 2016 @ 9:40am
Da'vidinchi Oct 29, 2016 @ 11:40am 
A couple of issues I noticed while playing Matt:

1. The enemies remained stuck in their spawn closet during a number of HVT's and other areas of the game, delaying the progress.

2. Skills still become bugged at times. Particularly with my 'Q' skill that when it becomes available again and hitting 'Q' nothing happens.
Just adding my voice to the FPS issues, game used to run very smoothly and is now very choppy, especially at the beginning of a firefight or entering an area populated with players or grouping. Hoping it gets fixed as loving the game but its becoming unplayable for me :(
Travis Oct 30, 2016 @ 12:32pm 
To add to what nomad had to say: I can't get the Stable talent on any guns either. It doesnt show up in the list of possible talents during recalibration on any gun
Eazy Challs Oct 30, 2016 @ 3:56pm 
i got the same issues!!!! My game is lagging a lot
Last edited by Eazy Challs; Oct 30, 2016 @ 3:57pm
Tronix604 Oct 30, 2016 @ 4:47pm 
I'm getting random crashes, happened 3 times in the last hour and a half. one time when I was coming out of cover, another time was going through my inventory, and I dont remember what I was doing for the 3rd, but I was in the darkzone. game works completely fine, no lags, no fps drops, the game just closes and puts me on my desktop.
Eazy Challs Oct 30, 2016 @ 5:28pm 
Originally posted by Enix:
Wanted to return after I heard about the 1.4 patch. Impossible as for now for me, because no matter what I seem to do, I cannot get the game to start. Already tried starting via .exe directly and verifying the game cache. Nothing did work.

EDIT: Fixed the problem myself. Had to find and do a rather complicated workaround myself. What the hell.
Did u fixed the 100% disk usage?
Shakm Gaming Oct 31, 2016 @ 2:20pm 
I'm surprised the connectivity issues aren't even listed here. It's really ruining the game for me the last few days, with constant disconnects like every five minutes (seriously, it took me two days just to unlock the base of operations!). I'm probably gonna give it another day or two.. but this is anything but enjoyable right now.
Enigman Oct 31, 2016 @ 2:55pm 
Originally posted by Oo-Nomad-oO:
Couple of issues here:

1. Severe random FPS drops, game dips to below 10 FPS at random intervals but also in certain areas too, Lexington is bad for it, BoO is also has it's moments but also through out the open world just randomly drops including coming out of ACOG sight. At first I thought it was me but never had an issue before, running i7-4770k, 16GB ram and GTX 1070 8GB card and also got other friends reporting the same issue, both AMD and nVidia users.

2. Not sure if it's a bug or not but can't get Stable talent on any other gun I've checked other than the Showstopper. Even standard shotguns cannot get the skill. Is that intentional?? In the patch notes there is nothing at all stated about it being only obtainable on certain guns.

3. Self heal not working properly, about 30% of the time this is happening and it's incredibly frustrating. I double tap Q for self heal and he whips the gun out instead to fire heal, it's gotten me killed a few times and I'm sure others have had the issue too, my friends who all use the skill say it's happening. it's really irritating. A suggestion, set Self heal to hold down Q rather than double tap, that would be much better.

Other than that and the PVP being unbalanced still, I'm loving the update and it's certainly a step in the right direction. Keep it up :)

There is a keybind for instant use agent skill...


EDIT: the only issues that I have been experiencing post patch is the usual A.I. being retarded. AKA; repetitive actions *climbs ladder jumps down; climbs same ladder, jumps down. etc.


ALSO: 13th post on Halloween. What I win?
Last edited by Enigman; Oct 31, 2016 @ 3:01pm
John_Goatti Nov 1, 2016 @ 6:22am 
I occasionally get terrible stuttering in the DZ entrances/exits.
I've had it in a few other places too, but this is the most common place. Luckily it's not in the actual map, or at least I haven't encountered it yet.

My gpu is a Zotac geforce gtx 970.
Inka Nov 1, 2016 @ 8:37am 
Intense lag, delay and disconnects since 1.4 (the lag seems to be constant). Most of my friends are saying they are experiencing the same thing. Hotfix is badly needed.
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