Tom Clancy's The Division

Tom Clancy's The Division

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TreeDog76 May 14, 2018 @ 4:45pm
Roy Benitez???
So, let me get this straight... if my exhaustive internet research has turned up the correct answer, the only fix to this 2 year old known bug - a bug that is actually stopping my progression in the game - is to roll a new character?

Edit: I guess I should mention it's the bug of Roy Benitez not showing up in my security wing after completing thr mission that should cause him to show. Given that it's been a bug for so long, I kind of assumed it was a given folks here would know who Roy Benitez was. If it matters, I'm on PS4.
Last edited by TreeDog76; May 14, 2018 @ 4:52pm
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Showing 1-9 of 9 comments
Serangel May 14, 2018 @ 7:14pm 
So create a second charecter and do the mission, its the 3rd one so its not like it will take long to do.
donwag43 May 14, 2018 @ 8:05pm 
He only shows up the first time you do the mission
TreeDog76 May 14, 2018 @ 8:15pm 
Originally posted by Serangel:
So create a second charecter and do the mission, its the 3rd one so its not like it will take long to do.
Right...I'm not the sort of player that blitzes through the main missions in a game in a rush to get to endgame. It may only be the "third mission", but I'm about 4-6 hours in at this point, with a lot of exploration done, intel discovered, etc. I'm not eager to redo all of that thanks to a 2 year old glitch. I probably will, since I really enjoy the game, but seriously - allowing a progress-stopping bug to continue in a game for 2 years is, by any reasonable person's standards, unacceptable.

Originally posted by donwag43:
He only shows up the first time you do the mission
Guess I'll try it again, and make sure to return to base after running it. Pfft.....thanks.
Last edited by TreeDog76; May 14, 2018 @ 8:16pm
Xazur May 14, 2018 @ 9:30pm 
I have 3 level 30 characters and i've never had this bug. Although you can't see Roy Benitez, you should still have option to interact with him near the table no?

Also exploring and intel don't actually mean much, the exp you get is negliable from them. Only reason to collect intel is for lore and some commendations. If you leave the intel ti'll end game you are rewarded more exp for collecting them which will get you easy caches.
TreeDog76 May 15, 2018 @ 4:38am 
Originally posted by Xazur:
I have 3 level 30 characters and i've never had this bug. Although you can't see Roy Benitez, you should still have option to interact with him near the table no?

I don't know what to tell you, I guess you got lucky. It certainly isn't an isolated incident, I searched the topic and there are several posts, here and on Reddit, some dating back to 2016, citing the same issue and asking for dev assistance. None that I read were ever replied to beyond "roll a new character". My worry is that I'm going to go through all that and it happens again.

Unfortunately, I already tried randomly clicking in the air behind the desk, on the desk, and everywhere inbetween. He's just not there, nor is anything that I appear to be able to click on.

Originally posted by Xazur:
Also exploring and intel don't actually mean much, the exp you get is negliable from them. Only reason to collect intel is for lore and some commendations. If you leave the intel ti'll end game you are rewarded more exp for collecting them which will get you easy caches.
Yeah I know. I'm just interested in the background lore, and finding everything I can for the sake of completionism. I don't hunt down all the little markers on the map with the intention of "getting stronger" or anything like that, I just do it because it's there, basically.

Naturally, had I known there was a chance my progression would have been halted due to an old bug, I wouldn't have invested so much into exploration before I was clear of that portion of the game. Hopefully donwag43 is correct and I just need to return to base and talk to him before running the mission a second time. I don't think I'll care to roll a third character and try again.
Last edited by TreeDog76; May 15, 2018 @ 4:41am
W0Z May 15, 2018 @ 8:13am 
There's a cellphone / tablet on either his table or at the front of the BOO near the weapon parts box, in the security wing or slightly outside of the security wing that triggers the cutscene.

If it's not in either of those places then check the other tables in the Security Wing & Tech Wing.

A friend had the same problem a while ago, I remember him saying he found it after telling him what to look for.
TreeDog76 May 15, 2018 @ 9:24am 
Originally posted by W0Z:
There's a cellphone / tablet on either his table or at the front of the BOO near the weapon parts box, in the security wing or slightly outside of the security wing that triggers the cutscene.

If it's not in either of those places then check the other tables in the Security Wing & Tech Wing.

A friend had the same problem a while ago, I remember him saying he found it after telling him what to look for.
Nice, thank you I'll try that.
TreeDog76 May 15, 2018 @ 9:39am 
Originally posted by W0Z:
There's a cellphone / tablet on either his table or at the front of the BOO near the weapon parts box, in the security wing or slightly outside of the security wing that triggers the cutscene.

If it's not in either of those places then check the other tables in the Security Wing & Tech Wing.

A friend had the same problem a while ago, I remember him saying he found it after telling him what to look for.
Well. I read that if you take that first right after entering the base of operations and then immediately turn left that is Benitez's desk, and if that's true then I'm not seeing anything there that resembles a phone or tablet. The problem might also be that I'm on PS4, so I don't have a cursor that lets me freely click on items which might be the case with PC. I have to get an object (generally, a person or lootable object) centered in my characters field of view and then hold down the square button to "interact" with them. Nothing brings up the "hold square button" icon anywhere in the security Wing as far as I can tell. Thanks though.
Last edited by TreeDog76; May 15, 2018 @ 9:45am
TreeDog76 May 15, 2018 @ 10:15am 
UPDATE:

Well, it worked on the second character I made. It looks like donwag43 was right, I did the mission one time and then immediately headed back to base and the guy was there. I don't know if it makes a difference, but I went back on foot, I didn't fast travel. I'm thinking maybe that's the problem because the new objective to "speak to Benitez" appeared as I was nearing the base of operations, before I actually got to it, so maybe fast traveling directly there threw a glitch in that somehow, I don't know, just guessing. At any rate hopefully if anyone else has this problem and they stumble across this thread it'll help them. Thanks all for the tips and assistance.
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Date Posted: May 14, 2018 @ 4:45pm
Posts: 9