Game won't go fullscreen :(

[BeeNana]

Game won't go fullscreen
https://youtu.be/gFdx3zVxeHE This is the video that I recorded showing my problem.

I searched the internet and none of the "common" fixes work.

ex) alt+enter, chaging the sttings with GFXSettings.TheDivision.exe.xml and state.cfg, disable DirectX 12 (which dosen't even work for me), changing desktop resolution and so on.

Every time I try changing to fullscreen using alt+enter, the game blinks and BAM! windowed mode. Every time I use the in-game settings BAM! windowed mode..

I'm runnning out of fixes... plz help!

I am able to run the game quite well in a steady 30~45fps. I just can't get in running in fullscreen. (Now running it in windowed-fullscreen)

Here are my Laptop specs

Intel core i5-5200U CPU @ 2.20GHZ
GeForce 840M (Driver ver.376.33)
7.92GB RAM
WIndows 8.1 (64-bit system)
DirectX 11

[twitch.tv/Reck1e5s]

I have the same issue have you found a fix?

[BeeNana]

Nope. What Ubisoft said was, "we do not fully support mobile graphic cards". Piece of crap AAA game company.

[James]

There was a fix that I read here somewhere that worked for me if I can remember all the details.

You have to start the game and get everything set the way you want it, with the exception of Full Screen since that tends not to work or to crash the game for some people like it did for me. Then exit the game. Find a file on your computer called; "GFXSettings.TheDivision.exe.xml". It should be located under your Windows User Name "C:\Users\[your user name]\Documents\My Games\Tom Clancy's The Division"

Make a backup copy of the file in case anything goes wrong.

You can open the file with Notepad and make changes to it. You are looking for two lines in particular; hopefully I remember them correctly;

<OPTION Name="Windowed" Registered="True" Type="Bool" Value="false" />
<OPTION Name="DirectX 12" Registered="True" Type="Bool" Value="false" />

Where it says Value= make sure they both say "false"

Save the file. After you have saved the file, right-click on the filename and go to properties. Check the box that says Read Only.

Try and run the game and see if it runs in full screen. If the game doesn't run or crashes after you start it then this did not work for you either. Restore your file with the backup of the file you made before you made changes.

Note: If you wish to make any graphics changes to your game after this you will have to Uncheck the Read Only property of the file.

[BeeNana]

I tired that but the game turns into windowed fullscreen. There's a huge performance gap between fullscreen and W fullscreen.

[Mr. Pink]

if you have an nvidia card, bring up geforce experience and try optimizing the game. it'll force full screen, but also change a bunch of other settings which you can always change back in-game.

[Fodder]

i got a radeon 480 and it just started this week that it wouldnt let me run in fullscreen if i try it crashes the game

[Zashay]

JUST DELETE division folder in my document/my game
and restart computer
then
play the game

[artisan002]

Originally posted by BeeNana:

I tired that but the game turns into windowed fullscreen. There's a huge performance gap between fullscreen and W fullscreen.

It worked for me. But, there's more work to do than James mentioned. Props to James for thinking to hit up the configuration file, btw. I don't remember the last time I went in to play with stuff like that. It was somehow comforting.

(It does seem like none of this works right until you disable DirectX 12 rendering. And I'm fine with that since I saw no difference in graphical detail afterwards, but did observe steadier frame rates.)
Setting the Windowed value to "false" wasn't enough. Note the lower case on that, btw.

The enumeration value for DisplayMode had switched to "Undefined", which seems to be the key to the persistence of this issue. Replace that value with "FullScreen".

As a part of my usual distrust in technology, I also set the Resolution values to match my monitor. I don't know if that helped anything, but certainly I got The Division working somewhat better than it had before all this happened to me.

[artisan002]

Originally posted by TAYWYN:

JUST DELETE division folder in my document/my game
and restart computer
then
play the game

This actually failed to work for me. The game simply repopulated it with the same bad settings.

[artisan002]

Originally posted by Fodder:

i got a radeon 480 and it just started this week that it wouldnt let me run in fullscreen if i try it crashes the game

I'm betting you have the same problem with DisplayMode having been set to "Undefined" like mine was.

[Rooivalk]

my answer is: just get used to it ;)