Premium Credits FAQ

[mattshotcha]

Premium Credits

What are Premium Credits?
Premium Credits are a new currency added to Tom Clancy’s The Division. They can be purchased in exchange of real money and spent in-game for various cosmetic and expression items at a specific vendor.

Why are Premium Credits added to the game?
We are providing more ways that players can express themselves and customize the look of their character. Weapon skins and outfits have been incredibly successful in the community to allow players to find the authentic look they desire, and we wanted to push this aspect even further.

Why do I have to pay for more vanity options?
While we want to offer more opportunities for you to customize your characters, we also need to find a way to do so sustainably without impacting the resources available for the main game. Monetizing them will allow us to keep creating more vanity option independently without any impact on the rest of the game production.

How much will Premium Credits cost?
Prices will be communicated at a later date.

Where can I buy Premium Credits?
Premium Credits can be bought from the in-game and first party stores:

• In the PlayStation Store for PlayStation 4 players
  
• In the Xbox Games Store for Xbox One players
  
• In the Uplay Shop or Steam Store for PC players

Are Premium Credits shared between characters?
Yes. Premium Credits and all items purchased with the credits are shared between all characters on the same account. They cannot however be shared between accounts.

Will Premium Credits provide a competitive advantage and unbalance the game?
No. We want to preserve a fair game environment and would not allow for players to get any form of competitive advantage based on money they spent on Premium Credits.

Is there a way to get Premium Credits for free?
Yes. A limited amount of Premium Credits will be available for free as an Ubisoft Club reward at launch and additional credits may be granted in the future. However, Premium Credits cannot be acquired via in-game activities.

I am a Season Pass owner; do I get Premium Credits for free?
No. Owning the Season Pass does not qualify you for extra or free grants of Premium Credits.

Will Premium Credits be available on the PTS?
We will be granting Credits to all players on the 1.6 PTS in order for you to test this functionality. We will need your feedback on this feature just the same way you would feedback us on any other game feature. Note that the credits granted on the PTS and purchase made with them will not carry over to the main game and purchasing extra Credits will not be possible on the PTS.

In-Game Shop

Where can I spend Premium Credits?
Once acquired, Premium Credits can be spent at the Premium Vendor located in-game in The Terminal. Note that in order to simplify the interaction with this vendor, other players will disappear from your screen when you enter the vicinity of this NPC.

What can I buy with the Premium Credits?
You can purchase any of the following items:

• Weapon skins
  
• Backpack skins
  
• Clothing items
  
• Emotes
  
• Bundle containing items from any or each of the four categories above

Will there be regular additions to the vendor?
The Premium Vendor stock will have a weekly rotation during each weekly maintenance. During this rotation, some items will be added, others will remain or be removed. Note that the rhythm of these rotations may change in the future.

How will the Premium Vendor evolve? Will you add new types of items?
We have not planned for any new type of content for future releases. For the moment, our plan is to add more of the same type of items as mentioned above.

Is Premium Credits the only way to acquire vanity items in the game now?

No. All items added to the Premium Vendor are new. There are still many vanity and customization items that can be acquired normally while playing. None of the previously available items in the game have been removed.

Inventory

Where do I receive the items I purchased?
Premium items will be sent directly to your inventory after purchase, in the category this item type belongs to.

What if my inventory is full?
The categories in which Premium items belong to does not count towards inventory capacity. Having a full inventory will not prevent you from acquiring Premium items.

Is there any new inventory category added?
Yes. You will find new categories for Backpack skins and Emotes. Weapon Skins and clothing will be found in the same categories as the current ones.

How do I equip/unequip emotes?
To equip an emote, you must open the emote wheel and press Left Trigger/Space bar to open the emote equip screen. You can then use Right Stick/Mouse to select any slot and pick the emote you want to equip with Left Stick/Arrow Keys. One emote can be equipped multiple times on the emote wheel. It is not possible to have an empty emote slot.

How do I equip/unequip backpack skins?
Backpack skins are available in the inventory/Backpack Mods menu. You can press Y/Triangle/G key to “Apply Skins”. You can then browse the available skins as you would do for weapon skins.

[Newsush]

can i get naked skin i pay real money foir that most my agents are female so when i bored just run around and laugh

[JeMapleSyrup]

Please add balaclava !!

[Newsush]

Publicado originalmente por Tracknar:

Please add balaclava !!

balaclava and being naked be great

[MustaBeenRatz]

Microtransaction in a 60€ + 40€ with the season pass? F.U. bisoft!

[mattshotcha]

I see a couple comments here referencing issues and fixes.

NONE of this takes anything away from the mass amount of fixes and changes coming with Update 1.6/Last Stand.

These premium cosmetics are in no way a diversion of resources from the core work.

[MustaBeenRatz]

I payed the game. Ok, it was on sale but still I payed 45€ for the game and the Season Pass. Now, if I wanted those cosmetics I should pay more? Why? Because of server costs? So that Ubisoft can keep all the profits and not invest a single dollar for maintaing alive the game? I asked a refund. Obviously it's pretty sure Steam will refuse that since I exceeded the limits. One thing is sure, though, I will not buy any Ubisoft game for a long time. P.s.: I'm not angry at Massive Entertainment, you did a great job with the game and I was very excited for The Last Stand dlc, but these are things that really make me hate this industry sometimes.

[Hayley]

It's only a matter of time before this game turns P2W.

[[_🅷🅾🅽🅳🅾_]]

Publicado originalmente por Tracknar:

Please add balaclava !!

Ye, balaclava would be cool.

[mattshotcha]

Publicado originalmente por Hailey:

It's only a matter of time before this game turns P2W.

The Division will never go pay to win. Cosmetics are pure choice.

[Squadalass]

Microtransactions... ♥♥♥♥♥♥♥♥♥ real.
Oh Ubisoft. I will have no problems pirate your "game" now you gready ♥♥♥♥♥

[mattshotcha]

Publicado originalmente por Squadalaxd®:

Oh Ubisoft. I will have no problems pirate your "game" now you gready ♥♥♥♥♥

Because of cosmetic items?

Also, it's never a good idea to talk about an interest in piracy on a discussion board that we moderate.

[[_🅷🅾🅽🅳🅾_]]

Personally, I would like to see more of cosmetic items, because very often I see players wearing the same thing. And I do not mind paying for them.

[Newsush]

Publicado originalmente por mattshotcha:

Publicado originalmente por Squadalaxd®:

Oh Ubisoft. I will have no problems pirate your "game" now you gready ♥♥♥♥♥

Because of cosmetic items?

Also, it's never a good idea to talk about an interest in piracy on a discussion board that we moderate.

any chance the way points could be fixed becuase i way sending me into that greifers dens aagain when i doing hvts again when i at home base and the target at top right of the map the way point sending me throught the dz area?

[[_🅷🅾🅽🅳🅾_]]

Publicado originalmente por PhellAsleep:

Publicado originalmente por TEΛM-6 👹UNICORN👺:

Personally, I would like to see more of cosmetic items, because very often I see players wearing the same thing. And I do not mind paying for them.

I can get camo patterns as just visual decoration, but there is also a point where a visual customization becomes actual camouflage and grants an advantage. Hopefully the Devs acknowledge this and stay far far away from that line (ie. pure black outfits and camo).

As for emotes, don't they fall within the category of communication? How is selling a tea-bag animation acceptable, when we can't crouch and do it "manually"? It feels akin to forcing a profanity censor, but then selling people the ability to bypass it.

Well, about camo patterns i will not argue cuz you're right, for me the main thing is variety of clothing. About emotes tho, i can say nothing cuz i don't use them. But i think now is too early argue about microtransactions since they have not yet implemented, and how and what we will see in 1.6.

[Two Clicks]

Killing Floor (2) did this (Microtransactions) and.... (Im getting a headache remembering the hate again .... :D)