Can't buy Premium Credits? Anywhere? Not in game or out of game?

[Edwards4ID]

So, you've tried to get them ingame. Didn't work?
Went into Steam and didn't see any options in the DLC?
Went directly to Uplay Store and still nothing?

According to Ubisoft's own support representatives, it's YOUR fault. Somehow.

That's right. Not Steam's, not Uplay Shop's, not inside Division's fault.

Yours.

Because MSCONFIG and port forwarding and stuff.

Nevermind that you can see every OTHER division-related product (from DLC's to the main game to ♥♥♥♥♥♥♥ real life clothing items) being sold.

It's because you didn't forward a port. Didn't clear a cookie. Didn't ♥♥♥♥ up MSCONFIG.

What follows is a copy paste chat that lasted too damned long with me trying to get across to a CS Rep that Ubi's product wasn't being sold, ANYWHERE. Not even Google searches could pull up a "buy this premium credits here" website for PC.

Ruth H (3/11/2017, 2:40:40 AM): Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.
Ruth H (3/11/2017, 2:41:29 AM): Hello!
Me (3/11/2017, 2:41:37 AM): Good evening.
Ruth H (3/11/2017, 2:41:46 AM): I understand you are having trouble purchasing Premium Credits in The Division, is this correct?
Me (3/11/2017, 2:41:55 AM): That's correct.
Ruth H (3/11/2017, 2:42:09 AM): Thank you for confirming that. Please give me a moment to look into this issue.
Ruth H (3/11/2017, 2:44:38 AM): Just to be clear: you are attempting to purchase some Premium Credits, but you are unable to? Or have you already purchased Premium Credits, but have not received them?
Me (3/11/2017, 2:44:55 AM): The former, unable to purchase. 
Ruth H (3/11/2017, 2:47:28 AM): All right, thank you for confirming that. Please give me a couple minutes.
Me (3/11/2017, 2:47:34 AM): Alrighty.
Ruth H (3/11/2017, 2:53:35 AM): I do apologize for the delay.
Ruth H (3/11/2017, 2:53:54 AM): Are you receiving any error messages when you attempt to purchase the credits?
Me (3/11/2017, 2:54:50 AM): Nothing. Trying to buy in game only results in an infinite loop of "Purchases may take a while to complete", then going back to the buying options.
Ruth H (3/11/2017, 2:55:17 AM): All right.
Ruth H (3/11/2017, 2:55:51 AM): I am going to send you a list of troubleshooting steps I would like for you to try to see if they help resolve the issue.
Ruth H (3/11/2017, 2:55:58 AM): You are playing on PC, correct?
Me (3/11/2017, 2:56:01 AM): Indeed.
Ruth H (3/11/2017, 2:58:25 AM): Thank you for confirming that.
Ruth H (3/11/2017, 2:58:45 AM): I have just sent you that first list of steps.
Ruth H (3/11/2017, 2:58:54 AM): If you would please try those and let me know if they help with the issue.
Me (3/11/2017, 3:01:39 AM): Reinstalled Uplay.
Me (3/11/2017, 3:03:40 AM): Adobe's up to date.
Me (3/11/2017, 3:05:11 AM): What do I do next?
Ruth H (3/11/2017, 3:08:01 AM): Did you try other browsers at all?
Me (3/11/2017, 3:08:14 AM): Ran incognito on Chrome
Me (3/11/2017, 3:10:52 AM): Also went to the Ubisoft Club on Microsoft Edge
Me (3/11/2017, 3:11:37 AM): What am I needing to do once these steps are completed?
Ruth H (3/11/2017, 3:13:39 AM): If those have not worked, I am going to send you another list of troubleshooting that is more directed at a possible connection problem.

//this is where she sent the port forwarding ♥♥♥♥♥♥♥♥.

Ruth H (3/11/2017, 3:17:46 AM): I have just sent you those steps.
Me (3/11/2017, 3:18:17 AM): Okay, so I'm to believe that port forwarding, firewall reconfiguration and MSCONFIGing will fix a single purchasing issue, across three different platforms (Steam, Uplay website, and Divison ingame), while I am completely free to purchase nearly every single other Ubisoft product with no fuss whatsoever?
Ruth H (3/11/2017, 3:18:49 AM): A lot of times, purchasing issues come from connection errors.
Me (3/11/2017, 3:19:33 AM): Steam itself does not have any premium credits for sale, which they should, according to the Support page. That has NOTHING to do with my MSCONFIG or Ports.
Me (3/11/2017, 3:20:08 AM): The Uplay website does not list any premium credits for sale. This is not a connection issue on my end.
Me (3/11/2017, 3:21:03 AM): I could buy 30 copies of Division if I wanted two on each of those seperate platforms with no problem. But I cannot buy what isn't being SOLD THERE>
Me (3/11/2017, 3:23:09 AM): It's like saying my son has the cure for cancer, aids, and the common cold. But since I have no kids at all, it really doesn't matter in the first place.
Me (3/11/2017, 3:24:15 AM): There is a break in the line of purchase. There is no option whatsoever, in any way, nor website within or without ubisoft, that allows me to buy these things.
Me (3/11/2017, 3:25:44 AM): Sure, I could buy premium credits for XBox One, but since Microsoft runs that platform, that's their jungle. I am not linked on PC to an XBox. 
Me (3/11/2017, 3:27:19 AM): I can even give you an example link to XBox's Division Premium Credits on Xbox: https://www.microsoft.com/en-us/store/p/tom-clancys-the-division-1050-premium-credits-pack/br5cgqscw9nt
Ruth H (3/11/2017, 3:27:21 AM): I do apologize: you are attempting to purchase the credits through Steam?
Me (3/11/2017, 3:27:38 AM): THEY DO NOT EXIST TO PURCHASE ON STEAM.
Me (3/11/2017, 3:27:58 AM): It's not in the DLC options if I wanted to check there. 
Me (3/11/2017, 3:28:07 AM): They are not searchable, either.
Me (3/11/2017, 3:29:15 AM): On The Division store page, on steam, (http://store.steampowered.com/app/365590/) all of the different DLC's are shown from clothes to expansion packs. 
Me (3/11/2017, 3:29:23 AM): Not one thing mentions Premium Credits.
Ruth H (3/11/2017, 3:30:05 AM): OK I do apologize for not understanding. Please give me a moment to look into this issue.
Me (3/11/2017, 3:34:52 AM): o
Me (3/11/2017, 3:34:53 AM): k
Ruth H (3/11/2017, 3:35:11 AM): I do apologize: I am still looking into this issue.
Me (3/11/2017, 3:36:24 AM): Understood, had to stop the timeout.
Ruth H (3/11/2017, 3:48:30 AM): Again I apologize for the delay. Are you playing the game through Steam or Uplay?
Me (3/11/2017, 3:48:57 AM): Through Steam, although the game requires Uplay installed. Purchased on Steam.
Ruth H (3/11/2017, 3:50:35 AM): Than you for confirming that. I am going to have you verify your Steam files to see if that is related to the issue.
Ruth H (3/11/2017, 3:50:46 AM): ... for the in-game purchase of the Premium Credits, that is.
Ruth H (3/11/2017, 3:51:12 AM): I have just sent you instructions on how to do that in case you are unsure.
Me (3/11/2017, 3:51:37 AM): Verifying The Division...
Me (3/11/2017, 3:52:10 AM): Eh, validate, verify... potato, puhtautoe.
Me (3/11/2017, 3:54:02 AM): 50% complete...
Ruth H (3/11/2017, 3:55:11 AM): Sounds good!
Me (3/11/2017, 3:55:40 AM): 75%...
Me (3/11/2017, 3:57:28 AM): 100% complete. All files successfully validated.
Ruth H (3/11/2017, 3:57:49 AM): Awesome! Would you please see if you are able to access the Premium Vendor now in-game?
Me (3/11/2017, 3:57:58 AM): Sure. Standby.
Me (3/11/2017, 4:00:32 AM): Negative. No change at all.
Ruth H (3/11/2017, 4:01:38 AM): All right. In that case, the next troubleshooting steps I would recommend are the connection troubleshooting I sent you earlier. I understand that your other games work well on your connection, however each game interacts differently with the network.
Ruth H (3/11/2017, 4:01:57 AM): If you have tried those and are still unable to access the Premium Credits, please let me know.

//Yep, she told me to go back to the 'steps' she sent me and do that, and MAGICALLY it'd fix the issue.

Me (3/11/2017, 4:02:58 AM): Is there a website that sells these premium credits? The Ubisoft Store does not.
Me (3/11/2017, 4:04:31 AM): How is it that these aren't listed on Ubi's OWN website under The Division?
Me (3/11/2017, 4:04:33 AM): http://store.ubi.com/us/games/brands/the-division/
Me (3/11/2017, 4:06:16 AM): Because I'm not about to jack up my internet connection because someone didn't add an HTML or CSS script in your own store.
Ruth H (3/11/2017, 4:08:52 AM): At present, we are showing that Premium Credits should be available in the Uplay Shop and the Steam store.
Me (3/11/2017, 4:09:55 AM): They are not.
Me (3/11/2017, 4:10:15 AM): Is there a link you can send me directly to them?
Me (3/11/2017, 4:10:48 AM): I'm not the only one that hasn't found it, either.
Me (3/11/2017, 4:11:21 AM): Forums and reddit users also are experiencing the same issue wondering where they can get them.
Ruth H (3/11/2017, 4:13:24 AM): I'm sorry you do not want to continue troubleshooting, but in order for me to forward this through as an issue to the appropriate I will need for you to complete the steps I sent you. If you follow them line-by-line, they should not mess up your network connection.
Me (3/11/2017, 4:14:23 AM): Me forwarding ports is not going to make an HTML link appear on your website.
Me (3/11/2017, 4:16:42 AM): I cannot fix YOUR system. I cannot fix Steam's system. I cannot fix Division's ingame system with ports, msconfig, and whatever else. This is those company's jobs to QC their systems. 
Me (3/11/2017, 4:17:37 AM): You, as in Ubisoft, don't let its users access the credits in the first place. It's easier to eat a unicorn steak.
Me (3/11/2017, 4:18:10 AM): It's not me that's having the issue.
Me (3/11/2017, 4:18:57 AM): Have your guys that manage your store webpage add a link in the DLC on the Uplay store, the thing I simply asked to access moments ago.
Me (3/11/2017, 4:19:21 AM): You're asking me to unlock a door using a key that you won't let me use.
Ruth H (3/11/2017, 4:24:56 AM): I understand you are unable to access the Premium Credits through the Uplay or Steam stores, so I would like to focus on the fact that you are getting an infinite load while trying to purchase them in-game.
Ruth H (3/11/2017, 4:25:32 AM): Other users have had success with doing the troubleshooting steps I sent you, and I would ask that you at least give them a try and see if they work for you, too.
Me (3/11/2017, 4:28:05 AM): That's why I went around the game in the first place, directly to the Uplay and Steam stores. Those don't require a loading of anything. They are different platforms that bypass an issue within the game. I don't have an infinite load issue on Steam or Uplay. Which, ACCORDING TO THE SUPPORT PAGE ON THIS TOPIC: Where can I buy Premium Credits?Premium Credits can be bought from the in-game and first party stores:•    In the PlayStation Store for PlayStation 4 players•    In the Xbox Games Store for Xbox One players•    In the Uplay Shop or Steam Store for PC players
Me (3/11/2017, 4:28:52 AM): So, the Support Page on this topic is telling me a blatant lie.
Me (3/11/2017, 4:29:13 AM): Steam doesn't sell premium credits.
Me (3/11/2017, 4:29:21 AM): Uplay Shop doesn't sell premium credits.
Me (3/11/2017, 4:29:30 AM): Is that clear enough?
Me (3/11/2017, 4:29:47 AM): THAT DOES NOT REQUIRE PORT FORWARDING.
Ruth H (3/11/2017, 4:30:40 AM): We are showing that the Steam Store and the Uplay Store are both up and selling Premium Credits right now, which is why I am trying to assist you with troubleshooting the issue to figure out why they are not showing up for you.

//Okay, this is where I got pissed off. Do any of YOU guys see this ♥♥♥♥ being sold on your Steam?

Me (3/11/2017, 4:30:53 AM): Then why can't ANYONE see them being sold?
Me (3/11/2017, 4:31:09 AM): There isn't a steam page for them, nor is there one on uplay.
Me (3/11/2017, 4:32:30 AM): Please send me a direct link to those pages if I'm wrong, because that'll fix both our problems.
Me (3/11/2017, 4:33:40 AM): Look, I'm not trying to be "that guy" that ruins CSR's for the hell of it, I'm trying to tell you that the problem here isn't my MSconfig setup.

//I ended this charade. Two hours wasted. Nothing resolved. The Customer Service Rep didn't do a damned thing.

[KOW Joshyboi]

welcome to ubisoft support our games are trash but its your fault

[Trakais]

You should not encourage this microtransaction ♥♥♥♥♥♥♥♥ in purchased games. Especially from Ubisoft.

[TG SHINODA]

I couldn't buy them until I enabled steam and uplay overlay. I've only bought them once and wouldn't buy them again, uplay are on a good money spinner with them as you dont get much for what they charge.

[rola]

Go in game. Press Escape. Press Store. Boom, there are your ♥♥♥♥♥♥♥ credits.

[Edwards4ID]

If only I had thought of that, HighRola. :/

[Master of Horror]

Just try from another computer?

[CQCoder]

I had to disable steam & uplay overlays. After that, it all went into the browser - and it appears the hangup was I needed to login to steam again.

[V3]

Ubisoft need to more active then being lazy.

[Reactions3394]

If you think thats a nightmare, wait till you try playing the Div 2 with easyanticheat

[Edwards4ID]

Disable FRAPS to fix.

[Allygaxtro]

For those who gets messages like there's nothing to buy on where whould have division credits to get, UBI support didn't helped me much with their step-by-step, but I've noticed this:
at any place of the game, press Shift+F2 and go to store on the left side of screen. You will see the premium credits pack to get and I just bought mine with no problems. Funny that store in menu or in premium vendor still has nothing to buy.

I'm using Ubisoft Connection btw, so I'm not sure if this works the same way on Steam.
Hope I could help someone. This thread seemed not solved around forums I've been reading.

[Abs]

Originally posted by Edwards4ID:

So, you've tried to get them ingame. Didn't work?
Went into Steam and didn't see any options in the DLC?
Went directly to Uplay Store and still nothing?

According to Ubisoft's own support representatives, it's YOUR fault. Somehow.

That's right. Not Steam's, not Uplay Shop's, not inside Division's fault.

Yours.

Because MSCONFIG and port forwarding and stuff.

Nevermind that you can see every OTHER division-related product (from DLC's to the main game to ♥♥♥♥♥♥♥ real life clothing items) being sold.

It's because you didn't forward a port. Didn't clear a cookie. Didn't ♥♥♥♥ up MSCONFIG.

What follows is a copy paste chat that lasted too damned long with me trying to get across to a CS Rep that Ubi's product wasn't being sold, ANYWHERE. Not even Google searches could pull up a "buy this premium credits here" website for PC.

Ruth H (3/11/2017, 2:40:40 AM): Thank you for contacting Ubisoft Live Support. Please give me a moment to review your case. In the meantime, feel free to add any additional information that may pertain to your issue, and I will be with you shortly.
Ruth H (3/11/2017, 2:41:29 AM): Hello!
Me (3/11/2017, 2:41:37 AM): Good evening.
Ruth H (3/11/2017, 2:41:46 AM): I understand you are having trouble purchasing Premium Credits in The Division, is this correct?
Me (3/11/2017, 2:41:55 AM): That's correct.
Ruth H (3/11/2017, 2:42:09 AM): Thank you for confirming that. Please give me a moment to look into this issue.
Ruth H (3/11/2017, 2:44:38 AM): Just to be clear: you are attempting to purchase some Premium Credits, but you are unable to? Or have you already purchased Premium Credits, but have not received them?
Me (3/11/2017, 2:44:55 AM): The former, unable to purchase. 
Ruth H (3/11/2017, 2:47:28 AM): All right, thank you for confirming that. Please give me a couple minutes.
Me (3/11/2017, 2:47:34 AM): Alrighty.
Ruth H (3/11/2017, 2:53:35 AM): I do apologize for the delay.
Ruth H (3/11/2017, 2:53:54 AM): Are you receiving any error messages when you attempt to purchase the credits?
Me (3/11/2017, 2:54:50 AM): Nothing. Trying to buy in game only results in an infinite loop of "Purchases may take a while to complete", then going back to the buying options.
Ruth H (3/11/2017, 2:55:17 AM): All right.
Ruth H (3/11/2017, 2:55:51 AM): I am going to send you a list of troubleshooting steps I would like for you to try to see if they help resolve the issue.
Ruth H (3/11/2017, 2:55:58 AM): You are playing on PC, correct?
Me (3/11/2017, 2:56:01 AM): Indeed.
Ruth H (3/11/2017, 2:58:25 AM): Thank you for confirming that.
Ruth H (3/11/2017, 2:58:45 AM): I have just sent you that first list of steps.
Ruth H (3/11/2017, 2:58:54 AM): If you would please try those and let me know if they help with the issue.
Me (3/11/2017, 3:01:39 AM): Reinstalled Uplay.
Me (3/11/2017, 3:03:40 AM): Adobe's up to date.
Me (3/11/2017, 3:05:11 AM): What do I do next?
Ruth H (3/11/2017, 3:08:01 AM): Did you try other browsers at all?
Me (3/11/2017, 3:08:14 AM): Ran incognito on Chrome
Me (3/11/2017, 3:10:52 AM): Also went to the Ubisoft Club on Microsoft Edge
Me (3/11/2017, 3:11:37 AM): What am I needing to do once these steps are completed?
Ruth H (3/11/2017, 3:13:39 AM): If those have not worked, I am going to send you another list of troubleshooting that is more directed at a possible connection problem.

//this is where she sent the port forwarding ♥♥♥♥♥♥♥♥.

Ruth H (3/11/2017, 3:17:46 AM): I have just sent you those steps.
Me (3/11/2017, 3:18:17 AM): Okay, so I'm to believe that port forwarding, firewall reconfiguration and MSCONFIGing will fix a single purchasing issue, across three different platforms (Steam, Uplay website, and Divison ingame), while I am completely free to purchase nearly every single other Ubisoft product with no fuss whatsoever?
Ruth H (3/11/2017, 3:18:49 AM): A lot of times, purchasing issues come from connection errors.
Me (3/11/2017, 3:19:33 AM): Steam itself does not have any premium credits for sale, which they should, according to the Support page. That has NOTHING to do with my MSCONFIG or Ports.
Me (3/11/2017, 3:20:08 AM): The Uplay website does not list any premium credits for sale. This is not a connection issue on my end.
Me (3/11/2017, 3:21:03 AM): I could buy 30 copies of Division if I wanted two on each of those seperate platforms with no problem. But I cannot buy what isn't being SOLD THERE>
Me (3/11/2017, 3:23:09 AM): It's like saying my son has the cure for cancer, aids, and the common cold. But since I have no kids at all, it really doesn't matter in the first place.
Me (3/11/2017, 3:24:15 AM): There is a break in the line of purchase. There is no option whatsoever, in any way, nor website within or without ubisoft, that allows me to buy these things.
Me (3/11/2017, 3:25:44 AM): Sure, I could buy premium credits for XBox One, but since Microsoft runs that platform, that's their jungle. I am not linked on PC to an XBox. 
Me (3/11/2017, 3:27:19 AM): I can even give you an example link to XBox's Division Premium Credits on Xbox: https://www.microsoft.com/en-us/store/p/tom-clancys-the-division-1050-premium-credits-pack/br5cgqscw9nt
Ruth H (3/11/2017, 3:27:21 AM): I do apologize: you are attempting to purchase the credits through Steam?
Me (3/11/2017, 3:27:38 AM): THEY DO NOT EXIST TO PURCHASE ON STEAM.
Me (3/11/2017, 3:27:58 AM): It's not in the DLC options if I wanted to check there. 
Me (3/11/2017, 3:28:07 AM): They are not searchable, either.
Me (3/11/2017, 3:29:15 AM): On The Division store page, on steam, (http://store.steampowered.com/app/365590/) all of the different DLC's are shown from clothes to expansion packs. 
Me (3/11/2017, 3:29:23 AM): Not one thing mentions Premium Credits.
Ruth H (3/11/2017, 3:30:05 AM): OK I do apologize for not understanding. Please give me a moment to look into this issue.
Me (3/11/2017, 3:34:52 AM): o
Me (3/11/2017, 3:34:53 AM): k
Ruth H (3/11/2017, 3:35:11 AM): I do apologize: I am still looking into this issue.
Me (3/11/2017, 3:36:24 AM): Understood, had to stop the timeout.
Ruth H (3/11/2017, 3:48:30 AM): Again I apologize for the delay. Are you playing the game through Steam or Uplay?
Me (3/11/2017, 3:48:57 AM): Through Steam, although the game requires Uplay installed. Purchased on Steam.
Ruth H (3/11/2017, 3:50:35 AM): Than you for confirming that. I am going to have you verify your Steam files to see if that is related to the issue.
Ruth H (3/11/2017, 3:50:46 AM): ... for the in-game purchase of the Premium Credits, that is.
Ruth H (3/11/2017, 3:51:12 AM): I have just sent you instructions on how to do that in case you are unsure.
Me (3/11/2017, 3:51:37 AM): Verifying The Division...
Me (3/11/2017, 3:52:10 AM): Eh, validate, verify... potato, puhtautoe.
Me (3/11/2017, 3:54:02 AM): 50% complete...
Ruth H (3/11/2017, 3:55:11 AM): Sounds good!
Me (3/11/2017, 3:55:40 AM): 75%...
Me (3/11/2017, 3:57:28 AM): 100% complete. All files successfully validated.
Ruth H (3/11/2017, 3:57:49 AM): Awesome! Would you please see if you are able to access the Premium Vendor now in-game?
Me (3/11/2017, 3:57:58 AM): Sure. Standby.
Me (3/11/2017, 4:00:32 AM): Negative. No change at all.
Ruth H (3/11/2017, 4:01:38 AM): All right. In that case, the next troubleshooting steps I would recommend are the connection troubleshooting I sent you earlier. I understand that your other games work well on your connection, however each game interacts differently with the network.
Ruth H (3/11/2017, 4:01:57 AM): If you have tried those and are still unable to access the Premium Credits, please let me know.

//Yep, she told me to go back to the 'steps' she sent me and do that, and MAGICALLY it'd fix the issue.

Me (3/11/2017, 4:02:58 AM): Is there a website that sells these premium credits? The Ubisoft Store does not.
Me (3/11/2017, 4:04:31 AM): How is it that these aren't listed on Ubi's OWN website under The Division?
Me (3/11/2017, 4:04:33 AM): http://store.ubi.com/us/games/brands/the-division/
Me (3/11/2017, 4:06:16 AM): Because I'm not about to jack up my internet connection because someone didn't add an HTML or CSS script in your own store.
Ruth H (3/11/2017, 4:08:52 AM): At present, we are showing that Premium Credits should be available in the Uplay Shop and the Steam store.
Me (3/11/2017, 4:09:55 AM): They are not.
Me (3/11/2017, 4:10:15 AM): Is there a link you can send me directly to them?
Me (3/11/2017, 4:10:48 AM): I'm not the only one that hasn't found it, either.
Me (3/11/2017, 4:11:21 AM): Forums and reddit users also are experiencing the same issue wondering where they can get them.
Ruth H (3/11/2017, 4:13:24 AM): I'm sorry you do not want to continue troubleshooting, but in order for me to forward this through as an issue to the appropriate I will need for you to complete the steps I sent you. If you follow them line-by-line, they should not mess up your network connection.
Me (3/11/2017, 4:14:23 AM): Me forwarding ports is not going to make an HTML link appear on your website.
Me (3/11/2017, 4:16:42 AM): I cannot fix YOUR system. I cannot fix Steam's system. I cannot fix Division's ingame system with ports, msconfig, and whatever else. This is those company's jobs to QC their systems. 
Me (3/11/2017, 4:17:37 AM): You, as in Ubisoft, don't let its users access the credits in the first place. It's easier to eat a unicorn steak.
Me (3/11/2017, 4:18:10 AM): It's not me that's having the issue.
Me (3/11/2017, 4:18:57 AM): Have your guys that manage your store webpage add a link in the DLC on the Uplay store, the thing I simply asked to access moments ago.
Me (3/11/2017, 4:19:21 AM): You're asking me to unlock a door using a key that you won't let me use.
Ruth H (3/11/2017, 4:24:56 AM): I understand you are unable to access the Premium Credits through the Uplay or Steam stores, so I would like to focus on the fact that you are getting an infinite load while trying to purchase them in-game.
Ruth H (3/11/2017, 4:25:32 AM): Other users have had success with doing the troubleshooting steps I sent you, and I would ask that you at least give them a try and see if they work for you, too.
Me (3/11/2017, 4:28:05 AM): That's why I went around the game in the first place, directly to the Uplay and Steam stores. Those don't require a loading of anything. They are different platforms that bypass an issue within the game. I don't have an infinite load issue on Steam or Uplay. Which, ACCORDING TO THE SUPPORT PAGE ON THIS TOPIC: Where can I buy Premium Credits?Premium Credits can be bought from the in-game and first party stores:•    In the PlayStation Store for PlayStation 4 players•    In the Xbox Games Store for Xbox One players•    In the Uplay Shop or Steam Store for PC players
Me (3/11/2017, 4:28:52 AM): So, the Support Page on this topic is telling me a blatant lie.
Me (3/11/2017, 4:29:13 AM): Steam doesn't sell premium credits.
Me (3/11/2017, 4:29:21 AM): Uplay Shop doesn't sell premium credits.
Me (3/11/2017, 4:29:30 AM): Is that clear enough?
Me (3/11/2017, 4:29:47 AM): THAT DOES NOT REQUIRE PORT FORWARDING.
Ruth H (3/11/2017, 4:30:40 AM): We are showing that the Steam Store and the Uplay Store are both up and selling Premium Credits right now, which is why I am trying to assist you with troubleshooting the issue to figure out why they are not showing up for you.

//Okay, this is where I got pissed off. Do any of YOU guys see this ♥♥♥♥ being sold on your Steam?

Me (3/11/2017, 4:30:53 AM): Then why can't ANYONE see them being sold?
Me (3/11/2017, 4:31:09 AM): There isn't a steam page for them, nor is there one on uplay.
Me (3/11/2017, 4:32:30 AM): Please send me a direct link to those pages if I'm wrong, because that'll fix both our problems.
Me (3/11/2017, 4:33:40 AM): Look, I'm not trying to be "that guy" that ruins CSR's for the hell of it, I'm trying to tell you that the problem here isn't my MSconfig setup.

//I ended this charade. Two hours wasted. Nothing resolved. The Customer Service Rep didn't do a damned thing.

Im sorry to hear your having trouble. Your correct you can not buy credits from steam or on the uplay site directly. It is done in game only by clicking the PURCHASE / BUY then it redirects you with a web window where you pick the amount and fill in your payment info. Note: I just did it on both Division 1 & 2 to make sure there was no problems with it. As far as I can tell your problem is a firewall blocking the popup from the web page. check your settings and make sure you allow the game right to redirect you. If you need extra help pm me and I'll screen share to show you the correct settings.

[J_Fr⭕⃤sty™ ©]

pointless to use premium credits at this point

[Edwards4ID]

While I appreciate the comments guys, remember this is a post from... almost 3 YEARS ago. :)

[TerrbearSF]

Originally posted by Allygaxtro:

For those who gets messages like there's nothing to buy on where whould have division credits to get, UBI support didn't helped me much with their step-by-step, but I've noticed this:
at any place of the game, press Shift+F2 and go to store on the left side of screen. You will see the premium credits pack to get and I just bought mine with no problems. Funny that store in menu or in premium vendor still has nothing to buy.

I'm using Ubisoft Connection btw, so I'm not sure if this works the same way on Steam.
Hope I could help someone. This thread seemed not solved around forums I've been reading.

Your method worked, thanks! I know this is an old thread, but for anyone else like myself 5+ years later still trying to find a way to purchase premium credits and are unable to find a workaround.

You will need to ensure the Steam and Ubisoft overlays are enabled when you press Shfit+F2 in-game. The Ubisoft Store overlay hands off the transaction to the Steam overlay to complete the purchase. Then afterwards you'll obviously need to disable the Steam overlay again in the game's properties launch properties in your Steam Library if it causes crashes alt+tabbing.