Mac & Linux Bug Reports

[Hellerphant]

Hey everyone!

Now that the Mac and Linux version of Hacknet is out, if you experience issues on those two platforms, please place the info here. Good information for us to have is:

WHAT THE BUG IS
HOW TO TRIGGER IT
CAN YOU REPRODUCE IT REGULARLY
OPERATING SYSTEM
SYSTEM SPECS

While we have had some great help testing these new versions with community members, with a wider range of tech specifications running the game, we need to know specifically your system specs to help us solve any issues.

[Schroeffu]

thePalindrome Sharon a écrit :

Schroeffu a écrit :

Its not starting on Linux ElementaryOS (based on Ubuntu 14.04.03 LTS) and 355 Nvidia Drivers. It just starts the process (black window for me) and gets stuck then:

~/.steam/steam/steamapps/common/Hacknet$ ./Hacknet.bin.x86_64 
Setting breakpad minidump AppID = 365450
Steam_SetMinidumpSteamID:  Caching Steam ID:  76561197965174445 [API loaded no]
OpenGL Device: GeForce GTX 770/PCIe/SSE2
OpenGL Driver: 4.5.0 NVIDIA 355.11
OpenGL Vendor: NVIDIA Corporation
MojoShader Profile: glsl120
Using EXT_swap_control_tear VSync!
Graphics Device Reset Complete
New Game Detected!
[1223/204611:ERROR:browser_main_loop.cc(203)] Running without the SUID sandbox! See https://code.google.com/p/chromium/wiki/LinuxSUIDSandboxDevelopment for more information on developing with the sandbox on.
./cefprocess.bin.x86_64: error while loading shared libraries: libcef.so: cannot open shared object file: No such file or directory
./cefprocess.bin.x86_64: error while loading shared libraries: libcef.so: cannot open shared object file: No such file or directory
GetRenderHandler
GetRenderHandler
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetViewRect
GetRenderHandler
GetRenderHandler
GetRenderHandler
GetViewRect
[1223/204611:ERROR:child_process_launcher.cc(445)] Failed to launch child process
Using EXT_swap_control_tear VSync!
Graphics Device Reset Complete
(nothing happens anymore)

Anyone else runs into this problem?

You have to run Hacknet (the shell script) that way libcef is pulled in.

Unfortunately the Game is for me still Black. I've tried the Shell Script , and the manual way through

cd ~/.steam/steam/steamapps/common/Hacknet/
LD_PRELOAD=/lib64/libcef.so ./Hacknet.bin.x86_64

it does start theese processes

schroef+  7926  3337 47 12:56 pts/2    00:00:08 ./Hacknet.bin.x86_64
schroef+  7937  7926  0 12:56 pts/2    00:00:00 /home/schroeffu/.local/share/Steam/steamapps/common/Hacknet/cefprocess.bin.x86_64 --type=zygote --no-sandbox --lang=en-US --log-file=/home/schroeffu/.local/share/Steam/steamapps/common/Hacknet/debug.log
schroef+  7952  7926  0 12:56 pts/2    00:00:00 /home/schroeffu/.local/share/Steam/steamapps/common/Hacknet/cefprocess.bin.x86_64 --type=gpu-process --channel=7926.0.600209750 --no-sandbox --lang=en-US --log-file=/home/schroeffu/.local/share/Steam/steamapps/common/Hacknet/debug.log --supports-dual-gpus=false --gpu-driver-bug-workarounds=2,32,35,51,61,63  -gpu-device-id=0x1184 --gpu-driver-vendor=NVIDIA --gpu-driver-version=355.11 --lang=en-US --log-file=/home/schroeffu/.local/share/Steam/steamapps/common/Hacknet/debug.log --v8-natives-passed-by-fd --v8-snapshot-passed-by-fd
schroef+  7957  7937  0 12:56 pts/2    00:00:00 /home/schroeffu/.local/share/Steam/steamapps/common/Hacknet/cefprocess.bin.x86_64 --type=renderer --no-sandbox --disable-databases --lang=en-US --lang=en-US --log-file=/home/schroeffu/.local/share/Steam/steamapps/common/Hacknet/debug.log --num-raster-threads=2 --content-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --video-image-texture-target=3553 --disable-accelerated-video-decode --channel=7926.1.1712968126 --v8-natives-passed-by-fd --v8-snapshot-passed-by-fd

but the the game screen is still just freeze black :(

[I.G.I.N.E.C.I]

thePalindrome Sharon a écrit :

Attempting to search the medical database for j***** causes a segfault.
Best log I have is from stderr:
[ERROR] FATAL UNHANDLED EXCEPTION: System.NotImplementedException: The requested feature is not implemented.
at Hacknet.Utils.SendErrorEmail (System.Exception ex, System.String postfix, System.String extraData) [0x00000] in <filename unknown>:0
at Hacknet.Utils+<>c__DisplayClass5.<SendThreadedErrorReport>b__4 () [0x00000] in <filename unknown>:0
at System.Threading.Thread.StartInternal () [0x00000] in <filename unknown>:0
/mnt/games/steam/steamapps/common/Hacknet/Hacknet: line 23: 9451 Segmentation fault MONO_DEBUG=explicit-null-checks LD_PRELOAD="lib64/libcef.so" ./Hacknet.bin.x86_64 $@

Thoughts?

Clicking on <Random Entry> caused a crash for me.

kernel: Hacknet.bin.x86[2159]: segfault at 0 ip 00007f87ac5efd81 sp 00007f877d1e3e00 error 4 in libcef.so[7f87a9258000+48ee000

[dark]

Still having issues with commands starting the wrong programs in game. Anyone run into this issue?

[Kaixjer]

flibitijibibo a écrit :

Thulsadum a écrit :

Doh! Had not realized that steam was running without sound. Your post fixed that issue (which i was not aware of), but the error persists for Hacknet.

If you've got a system OpenAL Soft lib or want to use the Steam runtime's version, you can delete Hacknet/lib64/libopenal.so.1 and see if the system lib handles it better. After that, it's entirely up to OpenAL finding any devices. You may have to export FNA_AUDIO_DISABLE_SOUND=1 to get it to load.

I'm using ALSA and originally had issues with game not finding sound device. I fixed that by making the shell script below to start the game and it works fine now (replacing [username] and replacing any path differences:

LD_PRELOAD='/usr/$LIB/libstdc++.so.6 /usr/$LIB/libgcc_s.so.1 /usr/$LIB/libxcb.so.1 /usr/$LIB/libasound.so.2 /home/[username]/.local/share/Steam/SteamApps/common/Hacknet/lib64/libcef.so' MONO_DEBUG=explicit-null-checks '/home/[username]/.local/share/Steam/SteamApps/common/Hacknet'/Hacknet.bin.x86_64 $@

[thePalindrome]

instead of manually saying /home/[username], you could use $HOME or ~, which should both work ($HOME I think is more likely to work)

[Kaixjer]

thePalindrome Sharon a écrit :

instead of manually saying /home/[username], you could use $HOME or ~, which should both work ($HOME I think is more likely to work)

Oh yes, thanks. Here's it is using $HOME:

LD_PRELOAD='/usr/$LIB/libstdc++.so.6 /usr/$LIB/libgcc_s.so.1 /usr/$LIB/libxcb.so.1 /usr/$LIB/libasound.so.2 '$HOME'/.local/share/Steam/SteamApps/common/Hacknet/lib64/libcef.so' MONO_DEBUG=explicit-null-checks $HOME'/.local/share/Steam/SteamApps/common/Hacknet'/Hacknet.bin.x86_64 $@

[Mariah Carey]

WHAT THE BUG IS
- Can't start the game, the window open, goes fullscreen, full black and then it crash
.
HOW TO TRIGGER IT
- Click PLAY in the library

CAN YOU REPRODUCE IT REGULARLY
- Everytime I try to start it

OPERATING SYSTEM
- Mac OS X 10.10.5 (14F27)

SYSTEM SPECS
- Model: MacBookPro10,1, BootROM MBP101.00EE.B09, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB


Crash report:
http://pastebin.com/vWXTyg6e


EDIT:
I was able to start it after closing steam and reopening! It seems to work now..

EDIT 2:
Can't play anymore, closing steam doesn't change anything right now..

[opensorce]

opensorce a écrit :

So happy to see a patch! Wish it worked for me... here's where I am so far. Running from the terminal I have this: http://pastebin.com/QxqM6k4z

With the "-disableweb" argument I get this: http://pastebin.com/1tg24z2n

Without the -disableweb it's about a 10 minute pause while my screen sits still until I see the Game screen but once it is up it's not responsive to any input. Using -disableweb renders the same results in about half the time. The UI does not move, sound does not play and no input makes any changes.

(note: for obvious reasons I've obscured system and account identifying information in the pastes)

Ubuntu 14.04 3.19.0-42-generic #48~14.04.1-Ubuntu SMP Fri Dec 18 10:24:49 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
6 Core AMD Processor, 4gb ram
NVidida 9800 GTX+

Still the same. I try to run it every time I see it patch. No change at all :(

[Ricardo]

Hi,

Just bough the game, but wan't start :( as says error with sound card. I have 12 other games on Linux Steam which works fine, and one new Total Warr: Atilla with no sound (waiting for fix).

WHAT THE BUG IS
The game do not start. I have a message:
could not find suitable audio device steam
and another one:
[ERROR] FATAL UNHANDLED EXCEPTION: Microsoft.Xna.Framework.Audio.NoAudioHardwareException: External exception
...

HOW TO TRIGGER IT
Just start

CAN YOU REPRODUCE IT REGULARLY
Yes

OPERATING SYSTEM
Linux Gentoo

SYSTEM SPECS
System uname: Linux-4.3.3-gentoo-x86_64-Intel-R-_Core-TM-_i5-2450M_CPU_@_2.50GHz-with-gentoo-2.2

Info form konsle when start a game:
AL lib: (WW) alc_initconfig: Failed to initialize backend "pulse"
ALSA lib confmisc.c:674:(snd_determine_driver) could not open control for card 0
ALSA lib conf.c:3328:(snd_config_hooks_call) function snd_config_hook_load_for_all_cards returned error: Invalid argument
ALSA lib confmisc.c:674:(snd_determine_driver) could not open control for card 0
ALSA lib conf.c:4241:(_snd_config_evaluate) function snd_func_card_driver returned error: Invalid argument
ALSA lib confmisc.c:392:(snd_func_concat) error evaluating strings
ALSA lib conf.c:4241:(_snd_config_evaluate) function snd_func_concat returned error: Invalid argument
ALSA lib confmisc.c:1251:(snd_func_refer) error evaluating name
ALSA lib conf.c:4241:(_snd_config_evaluate) function snd_func_refer returned error: Invalid argument
ALSA lib conf.c:4720:(snd_config_expand) Evaluate error: Invalid argument
ALSA lib pcm.c:2217:(snd_pcm_open_noupdate) Unknown PCM cards.pcm.default
AL lib: (EE) ALCplaybackAlsa_open: Could not open playback device 'default': Invalid argument
OpenAL Device Error: A005

[extra jellyfish]

I'm trying to play hacknet on Ubuntu 12.04 LTS. This game actually worked fine when I was playig it on windows. I made a mistake with the screen resolution setting and followed "settings.txt" solution, which allowed me to reset the resolution. HOWEVER, now, whenever I attempt to load my game or create a new game, it crashes and prints the following to terminal:

[ERROR] FATAL UNHANDLED EXCEPTION: System.IO.EndOfStreamException: Failed to read past end of stream.
at System.IO.BinaryReader.ReadByte () [0x00000] in <filename unknown>:0
at Microsoft.Xna.Framework.Content.ContentManager.GetContentReaderFromXnb (System.String originalAssetName, System.IO.Stream& stream, System.IO.BinaryReader xnbReader, System.Action`1 recordDisposableObject) [0x00000] in <filename unknown>:0
at Microsoft.Xna.Framework.Content.ContentManager.ReadAsset[Texture2D] (System.String assetName, System.Action`1 recordDisposableObject) [0x00000] in <filename unknown>:0
at Microsoft.Xna.Framework.Content.ContentManager.Load[Texture2D] (System.String assetName) [0x00000] in <filename unknown>:0
at Hacknet.PointClickerDaemon.InitLogoSettings () [0x00000] in <filename unknown>:0
at Hacknet.PointClickerDaemon..ctor (Hacknet.Computer computer, System.String serviceName, Hacknet.OS opSystem) [0x00000] in <filename unknown>:0
at Hacknet.Computer.load (System.Xml.XmlReader reader, Hacknet.OS os) [0x00000] in <filename unknown>:0
at Hacknet.NetworkMap.load (System.Xml.XmlReader reader) [0x00000] in <filename unknown>:0
at Hacknet.OS.loadSaveFile () [0x00000] in <filename unknown>:0
at Hacknet.OS.LoadContent () [0x00000] in <filename unknown>:0
at Hacknet.ScreenManager.AddScreen (Hacknet.GameScreen screen, Nullable`1 controllingPlayer) [0x00000] in <filename unknown>:0
at Hacknet.MainMenu.<HookUpCreationEvents>b__2 (System.String userFile, System.String username) [0x00000] in <filename unknown>:0
at Hacknet.UIUtils.SavefileLoginScreen.Draw (Microsoft.Xna.Framework.Graphics.SpriteBatch sb, Rectangle dest) [0x00000] in <filename unknown>:0
at Hacknet.MainMenu.DrawLoginScreen (Rectangle dest, Boolean needsNewUser) [0x00000] in <filename unknown>:0
at Hacknet.MainMenu.Draw (Microsoft.Xna.Framework.GameTime gameTime) [0x00000] in <filename unknown>:0
at Hacknet.ScreenManager.Draw (Microsoft.Xna.Framework.GameTime gameTime) [0x00000] in <filename unknown>:0
at Microsoft.Xna.Framework.Game.<.cctor>b__18 (IDrawable drawable, Microsoft.Xna.Framework.GameTime gameTime) [0x00000] in <filename unknown>:0
at Microsoft.Xna.Framework.Game+SortingFilteringCollection`1[Microsoft.Xna.Framework.IDrawable].ForEachFilteredItem[GameTime] (System.Action`2 action, Microsoft.Xna.Framework.GameTime userData) [0x00000] in <filename unknown>:0
at Microsoft.Xna.Framework.Game.Draw (Microsoft.Xna.Framework.GameTime gameTime) [0x00000] in <filename unknown>:0
at Hacknet.Game1.Draw (Microsoft.Xna.Framework.GameTime gameTime) [0x00000] in <filename unknown>:0
at Microsoft.Xna.Framework.Game.Tick () [0x00000] in <filename unknown>:0
at Microsoft.Xna.Framework.SDL2_GamePlatform.RunLoop () [0x00000] in <filename unknown>:0
at Microsoft.Xna.Framework.Game.Run () [0x00000] in <filename unknown>:0
at Hacknet.Program.Main (System.String[] args) [0x00000] in <filename unknown>:0
Game removed: AppID 365450 "Hacknet", ProcID 3802


The game also fails to load on windows. i have tried reinstalling and other solutions I have found online. Would really like to continue playing this game, because it was very fun for the 2 hours I was able to play. Get back to me please.

Also wanted to reiterate that the game was actually functional on both windows 7 and ubuntu and now doesn't work on either. On windows, the game will not even launch.

[thePalindrome]

xywa51 a écrit :

Hi,

Just bough the game, but wan't start :( as says error with sound card. I have 12 other games on Linux Steam which works fine, and one new Total Warr: Atilla with no sound (waiting for fix).

-snip-

Ah, a gentoo user, eh?
Turns out that due to some developers' attitudes about bundling libraries, steam includes very old versions of a lot of libraries, with a lot of consequences (libgcc will break graphics, libalsa* will break sound)

I'll paste in a little script, but caveat emptor!

#!/bin/bash
DIR=$HOME/.local/share/Steam/

echo "Removing libstd"
find $DIR -iname "libstd*" -exec rm -rf {} \;

echo "Removing libgcc"
find $DIR -iname "libgcc*" -exec rm -rf {} \;

echo "Removing libfontconfig"
find $DIR -iname "libfontconfig*" -exec rm -rf {} \;

echo "Removing libasound"
find $DIR -iname "libasound*.so.*" -exec rm -rf {} \;
 
echo "Removing alsa-lib"
find $DIR -iname "alsa-lib" -exec rm -rf {} \;

echo "All Done"

The main thing to note there is that $DIR MUST be where your libraries live!

the libfontconfig lines are only there for another game (Unturned will crash if steam has libfontconfig bundled)

This *might* solve quite a few of the crashes!

NOTE TO THE DEVS:
This might be a hassle, but I *think* that bundling up to date versions of the libraries will prevent these sorts of crashes.

[flibitijibibo]

... even libgcc is affected now too? Oh, great...

The good news is that my ports don't bundle a whole lot of libs, and we try to use newer ones than what the Steam runtime provides - the problem starts with the libs you've mentioned, which I think shouldn't be provided by anyone but the OS (like, do we really need to ship ALSA...?). For sound you _might_ be able to get a fix out of throwing out libopenal.so.1 from both my package and the Steam runtime, but I think it's libasound throwing things off. We're on OpenAL Soft 1.16, which is only one version off (1.17 came out a couple weeks ago), so it's at least new, but maybe it's the system backends having a fuss.

[thePalindrome]

flibitijibibo a écrit :

-snip-

I'd suggest editing the Hacknet.sh script to reset the enviroment variable $LD_LIBRARY_PATH to $SYSTEM_LD_LIBRARY_PATH (Steam sets that for convinience) that way nobody has to bother with it because the system libs will be loaded first anyway.

[Ricardo]

Hi,

In my case the problem was alsa 1.1.0 which doesnt work with few Steam games. Downgrading alsa to 1.0.9 FIXED all my problems.

https://github.com/ValveSoftware/steam-for-linux/issues/3376#issuecomment-60745247

[thePalindrome]

xywa51 a écrit :

-snip-

Odd, alsa 1.1.0 still works for me :/

'Tis such a pity, that valve was more or less forced to provide the "runtime"

afaik valve did it because some steamos/linux "ports" didn't do what they already did on win32 and bundle the libraries they use :/

Regardless, the entire Hacknet team has been doing a phenomenal job :D