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Use GOG instead of Steam for older games.
I've got to be honest? Without getting any background as to what you've got running on your computer (Computer specs, monitor resolution etc.), just like any other Steam discussion topic of same issue, It's just not going to help your situation.
I'm running an i5 3570k with a Nvidia GTX 980 4GB on Windows 10 (version 1903) with a single connected monitor, running @ 1920x1080 - 144hz, and the game ran at low resolution full screen for me fine. I got into the tutorial and crashed after Sulu's first few instrucitons, then went into SFC.ini and changed async=1 (under Mouse section) to async=0. No crash problem after that
The problem I'm having currently, however, is that the HD patch is making the game menu sections / the game window itself a black screen. Music plays fine, but I cannot see anything. Until I find a way to fix it, I can't use the HD patch with a clean game install.
Update: I got the game working in 1920x by using the unofficial SFClauncher instead, by D4v1ks. Maybe give that a launcher a try? remember to set the client path (to the sfc.exe) correctly.
Additional: Steam is not biased as to what titles are published on their store. This has been quite representative for sometime, and problems are actually (primarily) the issue of the Publisher.
Interplay don't seem care too much about who buys their old products; having the product on Steam means a continued revenue stream for whoever owns the rights.
From what I can see, of the game files right now, the Steam version is using the same version, that gog.com has
I'll need someone to confirm this for me though.
Sometimes the Steam directory structure is different as well, which can make 3rd party patches or mods difficult to use. I recall this being a problem with FreeSpace 2.
As I mentioned before, this is an issue primarily inflicted by the Publisher in question. Steam does not curate or moderate for game compatibility in the same way GOG.com does.
Chances are that Interplay copy/pasted the GOG version (they were granted) onto Steam.
Given this circumstance though, I highly recommend buying via GOG.