有人出现了游戏内没有音乐的情况吗

[顾络Glomy]

买回来打开之后发现游戏音乐不会自己播放，游戏音效还是有的，也看过游戏文件音乐文件也都是在的，不知道是什么情况

[Brian Monday]

Oprindeligt skrevet af 顾子鸣:

买回来打开之后发现游戏音乐不会自己播放，游戏音效还是有的，也看过游戏文件音乐文件也都是在的，不知道是什么情况

本回复原为英文，使用谷歌翻译翻译成中文

顾子鸣，你好

很抱歉您在 Fran Bow 游戏中听到的音乐有问题。不提供有关您的计算机配置以及您尝试聆听音乐的方式的任何信息（连接到台式计算机的外部扬声器、笔记本电脑上的内部扬声器、通过 HDMI 连接到电视、或内置于显示器的扬声器上，或通过有线方式，无线，或蓝牙扬声器或耳机）并且没有说明您尝试在哪个平台（Windows 7 或 Windows 10、Mac 或 Linux）上玩 Fran Bow，这使得您很难解决问题。

出于此回复的目的，我假设您在 Windows 10 计算机上玩游戏。以下是您可以尝试的一些故障排除步骤：

(1) 如果您在下载并安装游戏后还没有这样做，请重新启动计算机，然后在开始游戏时测试音乐播放。如果这没有帮助，请继续阅读。

(2) 请确保在 Fran Bow 游戏的配置菜单中将音乐音量设置为零以上。从游戏的主菜单中，选择选项菜单。将音量控制滑块调整为远离该栏左侧，将其设置为非零音量。这是安装后该屏幕的默认配置的屏幕截图：https://drive.google.com/file/d/0B-V4ozvekwP4U1l6VDZsWFdQNzA/view?resourcekey=0-O6BrSRAxybkb433dG0o3DQ。

(2)验证Fran Bow游戏文件的完整性。如果您以前从未这样做过，这里有一些说明：https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335。然后再试玩一次。如果您仍然听不到音乐，请继续阅读。

(3) Windows 中的默认音频设备是什么？您的默认音频通信设备是什么？确保您已选择您尝试聆听音乐的音频设备作为默认音频设备。有关这方面的信息，请参见此处：https://www.digitaltrends.com/computing/how-to-fix-sound-problems-in-windows-10/ 查看此互联网文章中标有“检查您的输出设备”的主题.)

(4) 运行 Windows 音频疑难解答以修复音频问题。说明：https://support.microsoft.com/en-us/windows/fix-sound-problems-in-windows-10-73025246-b61c-40fb-671a-2535c7cd56c8。检查本文中关于此主题的第 2 点。另请查看本文中的所有其他提示。它非常全面。

如果您仍然遇到问题，请再次在此处发表回复。请务必说明您尝试了哪些故障排除步骤，以及结果如何。发布到云端的屏幕截图以及有关默认音频设备的链接也很有用。上传到云的 DirectX 诊断工具报告以及发布到您的回复帖子的链接也会有所帮助。获取此 DirectX 工具报告的说明可在此处找到：https://support.microsoft.com/en-us/windows/open-and-run-dxdiag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85。

如果这里有什么帮助，在这里回复关于修复它的内容也将不胜感激。这可能会帮助遇到您的问题的其他玩家。

给您带来不便，我深表歉意。
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Original English Reply

This reply was originally written in English and translated into Chinese using Google Translate

Hello 顾子鸣,

I'm sorry you're having trouble with the music being heard in the Fran Bow game. Not giving any information about your computer's configuration and how you are trying to hear the music (external speakers connected to a desktop computer, internal speakers on a laptop, via HDMI to a television, or on speakers built into a monitor, or through wired, wireless, or bluetooth speakers or headphones) and not saying what platform (Windows 7 or Windows 10, Mac, or Linux) you're trying to play Fran Bow on, makes it very difficult to troubleshoot your issue.

I'll assume that you're playing on a Windows 10 computer for purposes of this reply. Here are some troubleshooting steps you can try:

(1) If you haven't already done so since you downloaded and installed the game, please reboot your computer and then test for music playing when beginning gameplay. If this doesn't help, please read on.

(2) Please make sure that the Music volume is set above zero in the Fran Bow game's configuration menu. From the Main menu of the game, select the Options menu. Adjust the volume control slider bar away from the left side of that bar to set it to a non-zero volume. Here's a screenshot of the default configuration of that screen just after installation: https://drive.google.com/file/d/0B-V4ozvekwP4U1l6VDZsWFdQNzA/view?resourcekey=0-O6BrSRAxybkb433dG0o3DQ.

(2) Verify the integrity of the Fran Bow game files. If you've never done this before, here are some instructions: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335. Then try to play again. If you're still not hearing music, please read on.

(3) What is your default audio device in Windows? What is your default audio communication device? Make sure you have selected the audio device you're trying to hear the music on, as the default audio device. See here for information on this: https://www.digitaltrends.com/computing/how-to-fix-sound-problems-in-windows-10/ (Check the topic labeled "Check your output device" in this internet article.)

(4) Run the Windows audio troubleshooter to fix audio issues. Instructions here: https://support.microsoft.com/en-us/windows/fix-sound-problems-in-windows-10-73025246-b61c-40fb-671a-2535c7cd56c8. Check point 2 in this article on this topic. Also check all the other tips in this article. It is very comprehensive.

Post a reply here again if you are still having issues. Please be sure to explain what troubleshooting steps you tried, and what the results were. A screenshot posted to the cloud and the link to it about your default audio device would be useful as well. A DirectX Diagnotistic Tool report uploaded to the cloud with a link posted to your reply post would be helpful as well. Instructions for obtaining this DirectX Tool report may be found here: https://support.microsoft.com/en-us/windows/open-and-run-dxdiag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85.

If something here helped, a reply here about what fixed it would be appreciated as well. This might help another gamer experiencing your issue.

I'm sorry for your inconvenience.

[顾络Glomy]

您好，我使用的是笔记本电脑并且连接耳机，系统是Windows 10，游戏文件完整性和默认音频设备都没有问题，游戏音量也最大了，我真的不知道该怎么办

[Brian Monday]

Oprindeligt skrevet af 顾子鸣:

您好，我使用的是笔记本电脑并且连接耳机，系统是Windows 10，游戏文件完整性和默认音频设备都没有问题，游戏音量也最大了，我真的不知道该怎么办

本回复原为英文，使用谷歌翻译翻译成中文

你好顾子明

感谢您再次回复。

很抱歉没有帮助您在 Fran Bow 游戏中听到音乐。

这是我对您的配置的理解：

(1) 您使用的是笔记本电脑，并且正在使用连接到笔记本电脑的耳机/耳机。

(2) 您运行的是 Windows 10

(3）你说的“验证游戏文件完整性”和默认音频设备没有问题。

(4) 在你的第一篇文章中，你说你在玩游戏时有音效，但没有音乐。

其他要尝试的事情在段落开头用 *** 标记。

大多数游戏玩家都能够“开箱即用”地玩 Fran Bow 游戏，而无需对他们的计算机配置进行任何调整。再次，我很抱歉你不能。只有音效而没有音乐的问题并不常见。

*** 游戏文件夹中有 82 个声音和音乐文件（.ogg 扩展名）。其中一些文件在游戏中播放音乐，一些播放声音效果。你的游戏文件夹里都有吗？如果没有，“验证游戏文件的完整性”应该已经替换了丢失的文件。如果您没有所有这些，那么请再次重新运行“验证完整性”例程以替换它们。如果您仍然没有全部 82 个，请考虑卸载游戏，然后重新安装。

***第一次在游戏中播放音乐是在主菜单上。我相信当您第一次启动游戏并显示游戏的主菜单时，您没有听到任何声音，对吧？游戏主菜单上播放的音乐来自文件“music_mainmenu.ogg”。尝试通过右键单击该文件并从出现的结果菜单中选择“打开”或“播放”来播放该文件。该文件是否在游戏外播放？请尝试在游戏之外播放其他一些 .ogg 文件。那些文件能播放吗？如果他们在比赛外打球，他们也应该在比赛内打球。

***如果 .ogg 文件无法播放，则它们可能已损坏。您可以尝试删除所有 .ogg 文件，然后重新运行“验证游戏文件的完整性”程序，或者您可以卸载游戏并完全重新安装。

***偶尔的游戏玩家通过在窗口（非全屏）模式下玩游戏来解决声音/音乐问题。您可以使用游戏的“选项”菜单切换到窗口模式，或者在游戏运行时使用键盘组合“ALT-ENTER”在全屏和窗口模式之间切换。试试看能不能听到音乐。

***您还可以调整游戏文件夹中名为“options.ini”的文件。找到这一行：

AlternateSyncMethod=0

并将其更改为：

AlternateSyncMethod=1

整个文件应如下所示：

[Windows]
CreateTexturesOnDemand=1
AlternateSyncMethod=1
VertexBufferMethod=1
SleepMargin=1

***尝试从您的计算机中删除游戏的保存游戏文件。这称为“savedata.ini”，位于此处：

c:\users\<您的 Windows 登录名>\Appdata\Roaming\Fran_Bow\savedata.ini

膝上型电脑通常有多个可用于玩游戏的显卡——一块通常功能更强大的独立显卡，以及一块作为计算机处理器一部分的集成显卡。您使用哪种显卡来尝试玩 Fran Bow 游戏？显卡驱动程序是最新的吗？这就是我要求查看 DirectX 诊断工具报告的原因之一，但您没有在回复中提供该报告。

***将您的笔记本电脑配置为使用您默认不使用的显卡。通常 Fran Bow 最好使用更强大的独立显卡来播放。如果您使用的是独立显卡，请尝试使用集成显卡，看看是否能在游戏中播放音乐。以下是一些说明：https://answers.microsoft.com/en-us/windows/forum/all/switch-graphics-cards/88461917-7dfc-4452-9087-ed3e756198d8

***考虑更新您的旧显卡驱动程序。 执行此操作的说明因笔记本电脑中安装的视频卡的品牌和型号而异。 由于我没有您的 DirectX 诊断工具报告的副本，我将让您自行查找执行此操作的说明。 此外，请注意，虽然更新显卡驱动程序是安全的，但您需自行承担风险。 建议更新您的显卡驱动程序，如果它们是旧的并且有更新的驱动程序可用。

如果这些建议都对您没有帮助，那么如果您符合要求，请考虑从 Steam 商店获得退款。操作说明如下：https://store.steampowered.com/steam_refunds/。

祝你好运！
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Original English reply

This reply was originally written in English and translated into Chinese using Google Translate

Hello 顾子鸣

Thanks for replying again.

I'm sorry that nothing helped you to hear music in the Fran Bow game.

This is what I understand about your configuration:

(1) You're using a laptop and are using headphones/earphones connected to the laptop.

(2) You're running Windows 10

(3) You said there is no problem with "verifying the integrity of the game files" and the default audio device.

(4) In your first post, you said that you get sound effects, but no music when playing the game.

Additional things to try are marked with *** at the beginning of the paragraph.

Most gamers are able to play the Fran Bow game "out of the box" without making any tweaks to their computer's configuration. Again, I'm sorry that you are not able to. The issue of having only sound effects and not music is a very unusual one.

***There are 82 sound and music files (.ogg extension) in the game's folder. Some of those files play music in the game and some play sound effects. Do you have all of them in your game folder? If not, the "verify integrity of game files" should have replaced the missing ones. If you don't have all of them, then please re-run the "verify integrity" routine again to replace them. If you still don't have all 82 of them, consider uninstalling the game and then reinstalling it again.

***The first time music is played in the game is on the Main menu. I believe that you are not hearing anything when you first start up the game and the game's Main menu is displayed, right? The music that plays on the game's Main menu is from the file "music_mainmenu.ogg". Try to play that file by right-clicking on it and selecting "Open" or "Play" from the resulting menu that appears. Does that file play outside of the game? Please try to play some of the other .ogg files outside of the game as well. Do those files play? If they play outside of the game, they should play inside as well.

***If the .ogg files don't play, they may be corrupted. You can try to delete all of the .ogg files and then rerun the "verify integrity of game files" routine or you can uninstall the game and completely reinstall it.

***An occasional gamer has fixed sound/music issues by playing the game is Windowed (not full-screen) mode. You can switch to windowed mode using the "Options" menu of the game or by using a keyboard combination of "ALT-ENTER" to toggle between Full-screen and Windowed mode while the game is running. Try that to see if music can be heard.

***You can also tweak a file called "options.ini" in the game's folder. Find this line:

AlternateSyncMethod=0

and change it to:

AlternateSyncMethod=1

The whole file should look like this:

[Windows]
CreateTexturesOnDemand=1
AlternateSyncMethod=0
VertexBufferMethod=1
SleepMargin=1

***Try deleting the game's save game file from your computer. This is called "savedata.ini" and is located here:

c:\users\<Your Windows Login Name>\Appdata\Roaming\Fran_Bow\savedata.ini

Laptops often have more than one video card that can be used to play games--a discrete video card which is normally the more powerful one, and an integrated video card which is part of your computer's processor. Which video card are you using to try to play the Fran Bow game? And are the video card driver's up to date? That's one of the reasons I asked to see a DirectX Diagnostic Tool report which you did not provide in your reply.

***Configure your laptop to use the the video card you're not using by default. Usually Fran Bow is best played using the more powerful discrete video card. If you're using the discrete video card, try using the integrated one to see if you get music in the game. Here are some instructions: https://answers.microsoft.com/en-us/windows/forum/all/switch-graphics-cards/88461917-7dfc-4452-9087-ed3e756198d8

***Consider updating your video card drivers if they are old. Instructions for doing this vary depending on what make and model of video card you have installed in your laptop. Since I don't have a copy of your DirectX Diagnostic Tool report, I'll leave it up to you to find instructions for doing this. Also, please be aware that while updating video card drivers is safe, it is done at your own risk, and is generally recommended if they are old and newer drivers are available.

If none of these suggestions help you, then please consider obtaining a refund from the Steam store if you meet the requirements. Instructions for doing so are here: https://store.steampowered.com/steam_refunds/.

Good Luck!