Yooka-Laylee
 This topic has been pinned, so it's probably important
Jonno Apr 13, 2017 @ 6:42am
Found a bug? Experiencing tech issues with the game? Click me!
Hey everyone,

Just popping up a sticky thread to help those who are encountering bugs or running into performance issues.

This thread will help direct you to the right areas where we'll be able to offer you dedicated support and hopefully squish bugs. Also, if you're having issues running the game, get you back saving Pagies as soon as possible.

Yooka-Laylee Steam Report a Problem Forum

This forum is staffed by a dedicated member of the Team17 Player Support Team.

If you'd like to specifically report a bug in the game you also have the option to contact Playtonic on the matter. You can do so with the email below:

bugs@playtonicgames.com


If you're encountering issues or would like to report a bug please use these details. Your feedback is greatly appreciated and we want as many of you as possible to enjoy Yooka-Laylee without any hiccups.

Thanks for your support!
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Showing 91-105 of 179 comments
*D4rKsKy* Apr 24, 2017 @ 1:13am 
Exclusieve 5 min freezing about after exit the game cannot do anything then waiting.
Developers i repeat this is a major problem, i am using DSR and i cant use that without exclusieve mode, so either fix exclusieve mode without crashing when exit the game or make DSR work without exclusive full screen.
Last edited by *D4rKsKy*; Apr 24, 2017 @ 1:14am
Herr Bastoff Apr 24, 2017 @ 3:11pm 
A problem with counting the quills and pagies occured on my save file of the game. The main menu says I've collected 68 pagies whilst the save file menu says I've collected 91. It started on the second world, for example, I defeated the boss and collected the pagie, but it didn't register and the achievement wasn't unlocked.

It says I've collected 24/25 of the pagies on the second world, even though I collected all of them, and now I can't 100 % that level - or the game for that matter.

68 on main menu:
http://steamcommunity.com/sharedfiles/filedetails/?id=912702039
91 on save file:
http://steamcommunity.com/sharedfiles/filedetails/?id=912702108
Last edited by Herr Bastoff; Apr 24, 2017 @ 3:34pm
gamer11 Apr 29, 2017 @ 7:51am 
oops The game has crashed is a bug what came up all the time i end the game...
is there a fix to come? ah i see its already known
almost forgotten i got a geforce GTX 1060TI with the newest drivers(i´ve heard about issues with only amd)

Last edited by gamer11; Apr 30, 2017 @ 1:23pm
nadkm Apr 29, 2017 @ 5:29pm 
No problems on my playthrough exept the "SSSMASHING" achievement is bugged for me.
Tabulation Apr 29, 2017 @ 9:31pm 
Originally posted by ^2Ke^0bab:
No problems on my playthrough exept the "SSSMASHING" achievement is bugged for me.

Same for me bud.
Twinrehz Apr 30, 2017 @ 6:35am 
I don't know how I did it, but I managed to get one of the eye-mobs to get stuck in the same spot in Glitterglaze Glacier. Recorded a snap of it, it's just stuck jumping up and down, staring at you. Went away after the area reloaded.

Not game-breaking, I just found it funny.
creeside14 May 1, 2017 @ 3:10am 
I'm playing with a 360 controller on OS X and the controller bug every time i make a specially move (sonar, break case, rodeo jump, throw fruit, etc... )
gamer11 May 1, 2017 @ 8:44am 
another issue i think happens all the time is the thing with the water or ice in world 1:
Everytime i exit and relaunch the game later i have to climb up to the big cloud. because the game resets the water.
Pouaichh May 1, 2017 @ 11:50pm 
I can't walk while crouching since day 1. Character stays at the same place and only rotates. Both using L2 or Ctrl key.
ShaOryDow May 2, 2017 @ 2:09am 
Not sure if I'm doing somethign wrong but, in Glitter Glacier, in the maze section, there's a puzzle that requires you to use buddy slam to move an ice block onto a vent, I asume that it would unfreeze the ice cube to recieve the pagie, but when it stands on the vent, nothing happens. I dearly hope that I'm just forgetting something, otherwise I have a unfinishable game...
ShaOryDow May 2, 2017 @ 2:42am 
Originally posted by BT Gunther Ridel:
Originally posted by ShadowStorm:
Not sure if I'm doing somethign wrong but, in Glitter Glacier, in the maze section, there's a puzzle that requires you to use buddy slam to move an ice block onto a vent, I asume that it would unfreeze the ice cube to recieve the pagie, but when it stands on the vent, nothing happens. I dearly hope that I'm just forgetting something, otherwise I have a unfinishable game...
Is there air running through the vent?

errr no?? I was wondering why there were pipes in that room, but if it requires a kind of activation, than i don't know where to find it.
Soüp May 2, 2017 @ 8:35am 
Originally posted by ShadowStorm:
Originally posted by BT Gunther Ridel:
Is there air running through the vent?

errr no?? I was wondering why there were pipes in that room, but if it requires a kind of activation, than i don't know where to find it.
Keep exploring, you'll know when you find it.
SirPencil May 2, 2017 @ 2:35pm 
Here are the bugs I found so far:

1. First and most important besides the infamous camera - KEY MAPPING.
I play on Steam with my keyboard. I couldn't figure out what some of the more advanced keys are until I found that some elements require to use the mouse(!)
Worst of all - there is no B button. I cannot cancel most of the choices given to me, and have to exit to the main hub if I don't want to try Kartos's challenge or Race Nimbly. The only ones that allow me to cancel are Rextro and Vendi by pressing ESC and returning to the game.
Seriously - show us key mapping in the main-menu, and allow us to reconfigure it to our liking.

2. In the first book, the Boss's mesh is twitching and stretching. He doesn't look like in the avatar, and you can't see its teeth at all. It took me a while to beat him because of that. Even after you defeat him, and he falls, there are stretched faces and vertices flickering there.

3. In Capital Cashino, when you take one of the pigs to their destination, sometimes, after multipe failures, when you try again, the whole world disappear besides few objects and monsters. The floor is literally gone, and it says like that until you exit to the main hub and re-enter the world.

4. Capital Cashino again (Less a bug, more of a bad game design) - If you miss a token by accident, there is no way to know where it is, besides roaming the entire world searching for it. it is inconvenient and very very frustrating.
I'd consider just adding them automatically when you finish a trial instead of having us miss one by accident (I am actually missing one now, and can't figure out where it is...).


I really hope to see some improvements on the UX side as well as fixing the glitches.
I do enjoy the game a lot, but these problems really hurt the experience.
Last edited by SirPencil; May 2, 2017 @ 2:37pm
matheusstaffa May 2, 2017 @ 6:55pm 
Originally posted by ShadowStorm:
Not sure if I'm doing somethign wrong but, in Glitter Glacier, in the maze section, there's a puzzle that requires you to use buddy slam to move an ice block onto a vent, I asume that it would unfreeze the ice cube to recieve the pagie, but when it stands on the vent, nothing happens. I dearly hope that I'm just forgetting something, otherwise I have a unfinishable game...
It's not a bug. You can't defrost because the wind is cold. If could find the source of cold, you will be able to catch the pagie.
Brownee May 2, 2017 @ 10:50pm 
Apparently it's fairly common, but I've just gotten the bug with Capital Cashino where I'm stuck on 24/25 pagies. And it wasn't even with handing in multiple tokens at once like most others.
I went in 22/25 pagies, I had 3 quills to find, which I did, and got that pagie. Then I was 10 tokens up, couldn't find the other 10, had another search around, including Rextro's high score pagie, which I still had, so I reconfirmed that was done... annoyingly, couldn't just check it on screen, I had to start the minigame and quit it.
Problem is, when I quit it, the game froze on a black screen, so I closed it, re-opened and continued. Got 19 tokens, cashed them in suspecting the token on B's booth would be the final one and was wrong, so I had 9.
Eventually found the last token, handed them in... and for whatever reason im on 24/25 pagies, despite the 3 I'd collected from being on 22.

Somehow I think the game freezing from Rextro's minigame may have taken away the pagie from collecting all the quills or something. There isn't really any reason for me to be on 24, but I triple checked every task, every slot machine, every minigame, every everything. There's no more tokens or anything to collect. Im on 24/25 pagies, 0 tokens, 200 quills, 5/5 Ghost Writers, pretty much everything giving pagies in that world, I've done.
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