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The Vive turns on and displays a virtual environment. The controllers will show up and work in the environment. Everything seems just peachy. ...except Room Setup doesn't detect the headset or controllers, even though SteamVR detects them just fine. I even did a firmware update that was needed.
I managed to get past the pestering for the room setup by going to the developer section in settings and doing a quick setup for standing.
I can probably get by without the tutorial and room setup stuff, but if I get a place that I can use the room scale in, I'll have to figure out how to get those working.
Currently downloading stuff to try. I'll see if those work just fine, too. Hope they launch okay.
Edit: Bah. Tried Tilt brush, and it didn't detect the headset at all. Crud.
i am dealing with the exact same problem. Setup, won't download, steam vr not working..
Unfortunately, when I got it back, it wasn't being recognized.
I know I should go through troubleshooting again, but the experience was a bit discouraging. Maybe I should wait until building a new computer. I just don't know.
If you do send it in, make sure to remove the facepad too. You won't get it back if you forget.