trine1_32bit.exe crash

[Shnool]

I want to play this game Co-op with my friend. When I wanna play online the game it crashed after the tutorial at the beginning of the first mission. How can I fix this problem?

[MarjutFB]

I'm sorry to hear that you're having trouble and for the delay as well! There has been quite many messages to go through, but hopefully this helps you or someone else.

Is this still happening? If it is please try if the workarounds below would help. It's a quite long list, but please still go through it carefully. Thanks!

Note: Please make sure that the game is not running in Windows' background progresses when attempting to launch it again.

1. Check the Game's Files
You can do this by verifying the game cache or by reinstalling the game, which should make sure the problem isn't with the game's local files. Here is how to do the earlier through Steam:

right-click on Trine in your Steam Library → click on Properties → choose the local files tab → click the button to verify integrity of game cache

2. Launch the Game's .exe
Please try to launch both of the game's .exe file through the game's installation folder, its path is the following depending on where you have installed Steam. You could also try to right-click the file and run it as administrator.

...\Steam\steamapps\common\Trine\_enchanted_edition_\trine1_32bit.exe

If you have any trouble with finding the file, you can navigate to the installation folder through Steam by following the instructions below:

right-click on Trine in your Steam Library → click on Properties → choose the local files tab → click the button to browse local files

3. Update Your Operating System
Please check that your operating system, graphics card drivers and PhysX are up to date. You can find the latest version of PhysX through this link[www.nvidia.com]

Please also note that it's best to restart your computer if you update any of these.

4. Try Other Options
Please check if trying other options from the game launcher would help. I recommend at least trying different graphics settings and to launch the game in the Windowed Mode. Please let me know if this makes any difference!

5. Disable Minidump
You could also try to disable the minidump feature for the game, as it has caused trouble with other Steam games. Here is how to do this:

• Right-click Trine in your Steam Library
  
• Select Properties
  
• Click "Set Launch Options"
  
• Write the following inside the text box:

  -disableMinidump

Remember to include the minus sign there as well. Also if this workaround doesn't work, I recommend undoing it.

6. Check Open Programs
Unfortunately it's not uncommon that antivirus or other security programs sometimes interfere with any game's files, so please check this isn't the case with Trine Enchanted Edition. You could just in case add Steam and the game to your security program's exceptions.

Please also see you don't have any other programs open that could interfere with the game, for example overlay programs such as Raptr or Xfire.

If nothing above helped, please tell your system specifications (operating system, amout of RAM, graphics card and processor model) and we'll look into this more. Please also mention if you happen to see any error messages.

In case you're wondering, one way to see your system specs is to use the DxDiag tool. Here is how to access it:

• Open Windows Start Menu
  
• Search for the dxdiag.exe with the Search tool
  
• Open dxdiag.exe
  
• Copy the information from there or save them with the button ”Save All Information...” and send us the .txt file

If you want to send the file, please do it at Support[at]Frozenbyte[dot]com and link this thread to your message. That way we know it's you.

Also let me know if you have any questions. Cheers!