Bejeweled Twist suddenly refusing to open

[Daqhegh]

I have tried opening the game using my desktop link and through Steam separately. Both times all I got was a blank window that immediately closed. I checked and validated the integrity of the game files, I cleared my internet cache, and restarted my computer. None of the obvious worked. I considered uninstalling and reinstalling the game, but I realized the files are all going to be loaded through Steam and will all be the same.

I was able to open Bejeweled 3 over Steam, so it has to be a problem with the game itself. I was also unable to send an error report. The window said it was unable to connect to Steam...which didn't make sense because as I said Bejeweled 3 opened like normal. I'm tempted to uninstall permanently and request a refund. If they have removed Twist from their servers they could have given notice.

Is there anything I can do short of giving up?

EDIT: I'm on an MSI gaming laptop with 3D acceleration not enabled. Windows 10. I tried right clicking the icon and there was no Advanced tab, no option for compatibility mode, and no previous versions to restore it to. This is the first time I've ever had issues with this game, on this computer or any other. Up until now there was no compatibility issue. Looks like it's time for a refund. So much for that.

UPDATE: I tried manually resetting the game to every Windows version possible (7,8, XP, Vista and recommended) and NONE of it worked. This game is no longer playable so I uninstalled it and will be requesting a refund. I doubt Steam cares or will give me my money back. I HIGHLY suggest you all do the same. They no longer support this game and will not give any information as to why or what happened.

[pIXeldeerboi]

Try starting steam in administrator mode, and then launching the game in administrator mode. The icon on your desktop is only a shortcut and you must go to the game's executable by right clicking it in steam and going to properties and then going to where it says "browse local files" to enable administrator mode. If you're able to at least get a little bit into the game then try hitting ctrl + alt + d and then hitting F8 and see what it says.

Also, reinstalling the game is not a bad idea as that solved a couple of problems at times for me in other games.

[Daqhegh]

Tried it just now. I opened Steam in admin mode but there was no option to run the game as an admin. All it said was open. It STILL refused to open. This time I got a Steam error saying there was an issue installing an update to Bejeweled Twist.The game is no longer included in the Steam platform. I'm certain of it. I'm not reinstalling it again. All I want is a refund.

[Daqhegh]

I should mention that the window that opens for about a second stays completely white. It has the title bar saying Bejeweled Twist 1.0, but nothing else. No sound, no images, no color of any sort. There is no way or opportunity to try the commands you've offered because the window doesn't stay open for more than a single second. The only way that can happen is if they removed the game without notice. Since there is no way to contact Steam directly I am permanently removing the game from my library. I still recommend everyone else do the same. there is no support and no patch to fix it. They gave up on Bejeweled Twist, so I am, too. Don't waste any more money or time on it. Steam doesn't care.

[cheshirm]

doesnt work on YOUR pc for some unknown reason. what about everyone else whose pc does run the game? runs fine on win 10 version 1903 using windows vista compatibility

[ExtraChromosome 47]

I've had difficulty getting this game running, but it is possible. If you go to the Bejeweled Twist.exe file properties, you should run it in Windows Vista compatibility mode, 640 x 480 resolution, and you should disable display scaling.

This worked for my current computer, but for my previous one it had an additional error, it was unable to load steam.dll. I fixed this by copying the steam.dll file from another game(Plants vs Zombies in my case).

[Trixie.in.Dixie]

You may wish to try the patches created to fix several possible issues. I was not having any luck getting BT to start until I stumbled upon a post by this person and it led me to his Github patches.

https://github.com/cheez3d/popcap-patches/tree/master/popcap-games/bejeweled-twist

I patched mine back in December, and it continues to work, even with Win 10 1903, so maybe check it out...

[MrFreezyPenguin]

i have same problem plesse patch bug i can play bejeweled twist i like this game i think steam updated cause bug? or not i think

[Griswald1982]

Assuming the Steam app on my 2012 Windows 8 ASUS laptop has been updated this game runs perfectly.

As I've said elsewhere it could be Windows 10. Daqhegh, Steam "Bejeweled Twist" is one of those dratted games that needs the Steam app to run, so if something affects the Steam app it could affect the game.

You say "white screen," nothing happens...and this is an older game...

The Steam app, under "Help," has something to tell you about your system. Is there something called "hyperthreading" on your system?


You can try this- go to where the Steam folder is, open it, and look for something called "Steam.dll." Copy it. Now, if memory serves, open the "Steamapps" folder, find and open the "Common" folder, then find the game folder itself. Where the EXE file is paste in the "Steam.dll" folder and see what happens- a number of games have this problem.

By the way, this game needs 3D Acceleration to run. I was tinkering around with "Bejeweled Deluxe," turned off 3D Acceleration in the Options screen...and the game wouldn't fire up. It was impossible to turn it back on through the Options screen clearly- so I had to do so via Regedit. It worked again after I did that.


By the way, this was an older PopCap Games game. They were bought up by EA a while ago. This would probably explain the lack of updates or patches for the game.

[Griswald1982]

Daqhegh, the "Bejeweled" games were created by Popcap Games, which was bought up by EA Games some time ago. The company behind this game in a way no longer exists, and I've heard pretty crummy things about EA games.

To be fair to Steam, well...look at the sheer number of games they have. Even an army of dedicated troubleshooters cannot hope to deal with every gamer's problem, especially with the sheer number of devices and variations out there.

Now, for your problem: "Bejeweled 3" is different than "Bejeweled Twist" in that it does NOT require the Steam app to run! I did a simple test that absolutely confirms this 100%. "Bejeweled Twist" does need the Steam app to run, it must be running for the game to work.

However, "Bejeweled Twist" does not need you to be on the Internet to run it. Therefore you do not need the Steam server for it to work, unlike some others (e.g. "Foxtail" and "Morphopolis").

My tests have all indicated that 3D Acceleration MUST be activated for the game to work with certain devices and/or Operating Systems, usually more recent ones.


When trying Compatibility Mode, which presumably is what you are trying, you must find the game EXE file itself to right-click. Assuming you installed Steam in the usual way you would check the "C" drive, find the "Steam" folder (it may be lurking in a Program folder if you don't see it right away), inside find the "Steamapps" folder, inside that find the "Common" folder, and in there you'll find the game folders. Take it from there.

Good luck.

[Bilgediver]

i got it to run by selecting "force 640x480" under compatability, but this disables allowing hardware acceleration

[Griswald1982]

Originally posted by Bilgediver:

i got it to run by selecting "force 640x480" under compatability, but this disables allowing hardware acceleration

It does not simply work under, say, running it as Windows 7?