The game keeps crashing every time I try to start it.

[Ducky]

Please tell me I didn't just pay for something that doesn't work. *pokes ubisoft*

[Gustavo]

โพสต์ดั้งเดิมโดย Narnar_Binks:

so, for a 10$ game, we need to invest in a new graphic card... thank you Ubisoft. I hope this will be patch soon...
I hope the players on console won't have to by a new one...

My VGA cooler goes loud when I get the error, it's bizarre.
So many AAA games uses 3.0 or 4.0 shader, why this have to use 5.0 if is dx10? Sorry, but I'm really sad.

[SirByrt]

Possible Solution.

I was unable to run the game at all. It didn't matter if I pressed play from Steam or Uplay, it would pop up with the CD key thing and I hit play once again and then nothing happened. I ended up downloading a cracked version of the game and when I tried to run it, it had an error (something about a .dll file) and upon searching for a solution to THAT error, I came across this.

https://www.microsoft.com/en-us/download/details.aspx?id=30679

I downloaded the three files (once you hit download) and repaired what was already on my computer. (The _arm file didn't run at all). After restarting my computer, I tried to run the cracked version, and it took me to Uplay and wanted me to activate it. Of course, I didn't have a spare key so I didn't. Then, from my library, I pressed play on the real copy of AC: Chronicles: China and it worked. Sorry for the long post as I'm not sure what steps led to a solution, but now I am able to play the game and hopefully just installing the files from the link will allow others to play as well.

[TombRaiser]

โพสต์ดั้งเดิมโดย Wakdikyat:

Look in your Event Viewer and see why is crashed. There might be a clue to what's going on.

http://windows.microsoft.com/en-us/windows/open-event-viewer#1TC=windows-7

How do we determine what the problem is and how to fix it once we've checked the Event Viewer?

[LockedUp]

โพสต์ดั้งเดิมโดย SirByrt:

Possible Solution.

I was unable to run the game at all. It didn't matter if I pressed play from Steam or Uplay, it would pop up with the CD key thing and I hit play once again and then nothing happened. I ended up downloading a cracked version of the game and when I tried to run it, it had an error (something about a .dll file) and upon searching for a solution to THAT error, I came across this.

https://www.microsoft.com/en-us/download/details.aspx?id=30679

I downloaded the three files (once you hit download) and repaired what was already on my computer. (The _arm file didn't run at all). After restarting my computer, I tried to run the cracked version, and it took me to Uplay and wanted me to activate it. Of course, I didn't have a spare key so I didn't. Then, from my library, I pressed play on the real copy of AC: Chronicles: China and it worked. Sorry for the long post as I'm not sure what steps led to a solution, but now I am able to play the game and hopefully just installing the files from the link will allow others to play as well.

When I hit download on those files, it doesn't even start the download at all ? I click try again still nothing lol

[jordasz3]

same problem here. ACCGame-Win32-Shipping.exe stop working

[Utplayer01]

Same Problem... Ubisoft you SUCK

[Bambusbärle]

Has anyone of you guys tried to run it in Windows Vista SP2 compatibility mode, like I suggested on the previous page? I would be interested to know if this helped anyone.

For everyone, not knowing what I'm talking about, let me quote myself from another thread:

I had the issue that the game crashed every time, I switched to full screen. Made me really mad, because I wanted to upload the first episode of my German let's play of this game.

Then I tried to run it in Windows Vista SP2 compatibility (track down Steam\SteamApps\common\Assassins Creed Chronicles China\Binaries\Win32\ACCGame-Win32-Shipping.exe and switch it on in the properties) and it runs flawless since then. I hope this helped one or two of you guys.

[The Digital Moose]

Screw it i'm asking for my money back. I can't believe i can't play a 2d game.

[Juice]

Hey all,

Could you please verify your PC specs with me and that they meet the minimum requirements?

[The Digital Moose]

Called Ubisoft. Video card isn't supported and it doesn't look like anything older than 450 is. Currently asking for refunded credit from steam. Good luck guys.

[TombRaiser]

I already figured out my problem, it was the video card.

[Barbeardian Jirsch]

i too same problem

[Gustavo]

They don't have AC Chronicles China on Steam Support, so I don't know how to ask my refund

[LockedUp]

โพสต์ดั้งเดิมโดย Gustavo:

They don't have AC Chronicles China on Steam Support, so I don't know how to ask my refund

I labeled it as steam, then added in the title thats this request is made for ACC

[Gustavo]

โพสต์ดั้งเดิมโดย AWP | ♥♥♥♥ You ™:

โพสต์ดั้งเดิมโดย Gustavo:

They don't have AC Chronicles China on Steam Support, so I don't know how to ask my refund

I labeled it as steam, then added in the title thats this request is made for ACC

Yep, me too.
Hope I get a refund. I checked my system requirements, I don't want to change my GPU now, the game is great, but I think the Ubisoft Admin coming here and blame us for not checking is not cool. I can run AAA titles with my GPU. I doesn't critczing the company, but I really want my money back, I'm not on a good financial situation now.