RPi3, Wired, Hard Freezing/Crash on the Board

[Vitu]

Hey there, I just installed Steamlink through the Retropie script in my RaspberryPi3.

The app recognized a stable network up to 100mbit. I have it all wired up.

Big Picture Navigation and in-game menus work fine, however, a few seconds into actual gameplay my Pi freezes completely. I can't even SSH into it, it crashes hard and will only work again after a hard reboot. Doesn't look like overheating, since the issue appears seconds after actual gameplay.

How can I pinpoing the culprit here?

Other info:
GTX970, Windows 10, Gigabit ethernet cabling (except the Pi).
Pi3: Retropie, updated script, doesn't present issues while playing emulators.

[Vitu]

Restarted everything, updated GPU drivers, added a external bluetooth dongle. It seems to be working ok right now.

[Zychrias]

Can you SSH into it (perhaps using PuTTY) and get a terminal from another computer while it's running?

You would be able to verify a hard system lock, check temperatures, etc. that way.

[Vitu]

Originally posted by Zychrias:

Can you SSH into it (perhaps using PuTTY) and get a terminal from another computer while it's running?

You would be able to verify a hard system lock, check temperatures, etc. that way.

When it crashes I can't SSH into it. But it hasn't happened in a while.

[Zychrias]

Check your temperatures just in case. Stream a game for about 30 minutes and then SSH in and check the temps.

vcgencmd measure_temp

I sit @ about 46*C at idle and 53*C on load.

Throttling starts at 70*C. Crashing expected over 85*C

[naurandir86]

Originally posted by Popogama:

Restarted everything, updated GPU drivers, added a external bluetooth dongle. It seems to be working ok right now.

Hello, i have the same issue in Diablo 3.
It crashes after 1-2 minutes playing.

Other games work like Moonlighter or Castlevania LoS without crash.

Did you mean with update the rp3 software via

 sudo apt-get update

and via for example retropie update menue for installed packages?
or you mean newest drivers and so on on your pc?

thanks,
Alex =)

[Vitu]

Originally posted by Zychrias:

Check your temperatures just in case. Stream a game for about 30 minutes and then SSH in and check the temps.

vcgencmd measure_temp

I sit @ about 46*C at idle and 53*C on load.

Throttling starts at 70*C. Crashing expected over 85*C

Could be yeah, but it happens so fast that I think something else's at play here.

Originally posted by naurandir86:

Originally posted by Popogama:

Restarted everything, updated GPU drivers, added a external bluetooth dongle. It seems to be working ok right now.

Hello, i have the same issue in Diablo 3.
It crashes after 1-2 minutes playing.

Other games work like Moonlighter or Castlevania LoS without crash.

Did you mean with update the rp3 software via

 sudo apt-get update

and via for example retropie update menue for installed packages?
or you mean newest drivers and so on on your pc?

thanks,
Alex =)

Both actually. The apt update part comes with the retropie setup script updater.
But that wasn't enough. I installed latest drivers of my GPU and restarted the PC.

[naurandir86]

hello!
I updated the pi completely and also my geforce driver.
steam link worsk still without problems for other games like moonlighter.

BUT it still crashes with diablo 3.

To be exact:
if the mouse cursor changes too often the image (like the hovering speak bubble) it crashes ^^
well i gues im unlucky, because it is not a steam game i dont think they will investigate into that issue

[Vitu]

Originally posted by naurandir86:

hello!
I updated the pi completely and also my geforce driver.
steam link worsk still without problems for other games like moonlighter.

BUT it still crashes with diablo 3.

To be exact:
if the mouse cursor changes too often the image (like the hovering speak bubble) it crashes ^^
well i gues im unlucky, because it is not a steam game i dont think they will investigate into that issue

Could be indeed, try messing with the display settings of the game, see if there's something like fullscreen, borderless fullscreen and so on.
But does your RPI really hard crash?

[Zychrias]

Originally posted by naurandir86:

hello!
I updated the pi completely and also my geforce driver.
steam link worsk still without problems for other games like moonlighter.

BUT it still crashes with diablo 3.

To be exact:
if the mouse cursor changes too often the image (like the hovering speak bubble) it crashes ^^
well i gues im unlucky, because it is not a steam game i dont think they will investigate into that issue

Check your resolution. Pi only wants 1080p or less. Anything larger and it might work for a few seconds/minutes and then crash/reboot the software.

I just re-confirmed it by trying to stream 4k over and 1440p over.

[naurandir86]

Originally posted by Popogama:

Could be indeed, try messing with the display settings of the game, see if there's something like fullscreen, borderless fullscreen and so on.
But does your RPI really hard crash?

i will have a look into the resolution ^^
and it looks not like a complete hard crash, more like steamlink complete crash

Originally posted by Zychrias:

Check your resolution. Pi only wants 1080p or less. Anything larger and it might work for a few seconds/minutes and then crash/reboot the software.

I just re-confirmed it by trying to stream 4k over and 1440p over.

i will look into that.

but for now i can CONFIRM the problem for me is the cursor!
When the cursor changes too often then steamlink crashes.

I used yolo-mouse to overlay the mouse cursor with a custom to confirm it.
When the cursor does not change im suddenly able to play on the RPi without problems.

maybe i will create another thread for that problem, dont think it is related to your crash. (only seemed at the beginning)

i will also have a check on other games where the mouse icon also changes often in short time and if there steamlink also crashes or if it is nly d3 related.


greetings!
And also thaks for the reply.

short question:
for you now everything works fine with updated pc/rpi/steam-link?


and i found something similar to my problem now:
https://steamcommunity.com/app/353380/discussions/6/1743357605582212776/