Raspberry pi 4 steam link launches but no screen when i connect

[Seelie]

connection status is very good.

I tried to change resolutions in all sorts of places, pc monitor, steam, raspberry pi screen settings and even raspberry pi config advanced settings and also in steam itself.

I tried uninstalling nvdia geforce experience.

I tried getting rid of any softwares with overlays such as discord and msi afterburner.

I tried an ethernet cable instead of wifi.

I tried disabling encoding in steam.

I tried using my PC screen rather than my TV screen.

I tried getting into config.txt and removing overscan.

Has anyone run into this?...I am stuck and I really want to get this to work...


I tried reinstalling everything and when updating steam I got these errors:

pi@raspberrypi:~ $ steamlink
######################################################################### 100.0%
gpg: keybox '/home/pi/.gnupg/pubring.kbx' created
gpg: /home/pi/.gnupg/trustdb.gpg: trustdb created
gpg: key 387C648A24C0E740: public key "Valve Steam Link Release Key <[e-mail]>" imported
gpg: Total number processed: 1
gpg: imported: 1
Moving original files to /home/pi/.local/share/SteamLink/.old
mv: cannot stat '/home/pi/.local/share/SteamLink/*': No such file or directory
INFO: Couldn't open /home/pi/.local/share/Valve Corporation/SteamLink/streaming_settings.bin for reading
INFO: Couldn't open /home/pi/.local/share/Valve Corporation/SteamLink/client_id_map.txt for reading
INFO: Couldn't open /home/pi/.local/share/Valve Corporation/SteamLink/speaker_configuration.txt for reading
INFO: Couldn't open /home/pi/.local/share/Valve Corporation/SteamLink/device_id.txt for reading
Steam Link UI desktop resolution 1920 x 1080 coordinate scale = 1.05
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile
INFO: Couldn't open /home/pi/.local/share/Valve Corporation/SteamLink/26e61700607a4357/steamid.txt for reading
INFO: Couldn't open /home/pi/.local/share/Valve Corporation/SteamLink/26e61700607a4357/secret_key.txt for reading
INFO: Couldn't open /home/pi/.local/share/Valve Corporation/SteamLink/26e61700607a4357/network_addresses.txt for reading
INFO: Couldn't open /home/pi/.local/share/Valve Corporation/SteamLink/26e61700607a4357/hardware_addresses.txt for reading
INFO: Connected to Remote Client service with session 737421376144157165
libpng warning: iCCP: known incorrect sRGB profile
libpng warning: iCCP: known incorrect sRGB profile

[Bar3nho]

Same problem. Did you solve it?

[Seelie]

nope and i cant get anyone to help me anywhere...ive been trying to get this to work for days..i think illl just refund my raspberry and just buy a console...

[Seelie]

yep...my issue is that my raspberry pi screen configuration in prefferences is showing 2 hdmis when there is supposed to only be one hdmi , theres like a screen ontop of my screen its super ♥♥♥♥♥ and thats where the stream dissapears off to...ifi can just get that extra ghost hdmi to ♥♥♥♥ right off i should be fine....ughhh

[Bar3nho]

Originally posted by Sai:

.i think illl just refund my raspberry and just buy a console...

don't be console peasant
I tried installing Steam Link on my SamsungTV, and it worked, so definitely the error is caused by Raspberry Pi 4, maybe next update of Steam Link app will help?
Today I will try installing other OS (maybe NOOBS, or Raspbian Buster without recomended software) for Pi and see if it works

[Seelie]

I got it working I'll make a post as well. All guides tell you to sudo apt update and sudo apt upgrade but the only thing that fixed it in the end for me was adding sudo rpi-update after the other steps. I saw only 1 person on the Internet mention that they did this. And it was on these steam forum's. But I don't think he realised that was the crucial part.

[Bar3nho]

Okay, rpi-update helped, but now it's without sound lmao

[TeDeO]

Exactly the same here. Black Screen, rpi-update, now no sound (on a Raspberry pi 4, 2 GB). Also, there are noticeable performance drops while playing, something that did not happen with the old Steam Link box in the exact same setup (cable, 100 MB connection, connection to a TV).

I was considering to replace my old box with the Raspberry, but I guess, I have to wait a bit more.

[Bar3nho]

Problem solved, I've bought original Steam Link from my friend for 3$ and it works perfectly lol

[Seelie]

im using regular buster. not lite. and yes I also have the same issue with no sound. I am giving up now as its been a lot of effort with not much to show for it.

[Steairn]

So, I had a very similar problem and have also been doing backflips trying to make it work - I had a black screen, with sound, and could see the diagnostics displayed (tried running via terminal too, so I knew it was connecting...) but nothing else.
I just wanted to pop in and say that THIS bit of info is what helped me solve my blank/black screen problem:

Originally posted by Xenophobe:

Note for Raspberry Pi4B users: the Raspberry Pi 4B has two HDMI ports

The default port on the RPI4 is 0, right? So rather than tinkering more with configs I swapped my HDMI plug over to the Port labeled HDMII0 on the board (which is the port closest to the power plug if you have a case), and Steamlink worked flawlessly - no sound issues or anything.

My setup was practically right out of the box at this point since I reformatted and reinstalled everything, by the way...
All I did was run these three commands then swap the plug to the "proper" port, HDMI port 0:
sudo apt-get update
sudo apt-get upgrade
sudo apt install steamlink
Then ran steamlink from the desktop icon.

For me, everything works now - I'm very grateful for all your hard work.
I hope this helps someone else solve their problems as well.

[Picosio]

For me this did the trick, I had this issue after an Nvidia driver update, which may have changed the ram needed for decoding above a certain threshold... (personal guess as I'm not an expert)
Increasing the ram number to something like 150 from its previous 70 solved the black screen problem.

[ForkWNY]

I ran into the same issue with SteamLink when I first set up my Raspberry Pi 4b a few months back...no video (but I had sound) when launching Remote Play on the host gaming PC. The trick to avoiding this problem is to run all the updates on the Pi 4b first (sudo apt update, sudo rpi-update to get the latest Raspberry OS kernel updates), set your resolution properly (1080p@60Hz is what I used, even though I'm outputting to a 4K UHD TV), and make sure you're connected to HDMI port 0 (nearest to power plug) with proper sound output.

To output sound and video on both ports, you can add the following line to /boot/cmdline.txt (must be pasted to same line):

snd_bcm2835.enable_headphones=1 snd_bcm2835.enable_hdmi=1 snd_bcm2835.enable_compat_alsa=0

Reboot the Pi after adding the line above.

After your Pi has been fully updated and you've set your resolution properly as well as having sound output working, go ahead and install SteamLink.

sudo apt-install steamlink

Let it install the proper libraries, etc.

In SteamLink, go to Settings > Streaming > Click [More...] > HEVC Video <Enabled>

Find your Steam RemotePlay host and everything should work.