Black screen in 2d mode

[plucked]

Hello,

When I am running steam link on my meta quest 3 using the controller mode, I only get a black screen. I get audio though and controller inputs are forwarded. I tried all kinds of settings without any help.

- hardware acceleration
- refresh rate
- resolutions
- quality profiles


The VR mode works, but it does not forward input from my connected controller. Only the VR controls.

I guess by now that this is a bug in the steam link app on the Mets store.

Any solution to fix this?
(Steam link on iPad, macOS works as expected)

[Tyrian]

I also have this same thing. I concur that it's a bug in the Steam Link app in the Meta store, I think they accidentally pushed out a beta as a main release.

[AJSokfi]

Can confirm I'm having the exact same issue and tried the same potential solutions to no avail. There doesn't seem to be a solution anywhere so hopefully this is just a bug they can squash quickly.

[Tyrian]

Update: I got it working. You *have to* use HEVC, which only works on hardware encoding, CPU encoding can't do it. Pull the very latest Steam update, connect in with the headset, then use your regular keyboard and mouse to get HEVC enabled, however you can. Once it's enabled, the picture should pop up. You might need to reboot the headset and reconnect after it's enabled, sometimes the black screen can be "sticky".

But once it works, it's glorious. I can get 2560x1440 @ 90FPS streaming, with 3ms input latency and 14ms display latency, total. And that's with the headset and computer both on wi-fi, no ethernet. And the signal is rock steady, no blips, no scans.

[posthenn]

@tyrian
Hello Tyrian ... thanks for the info .. but .. where i have to change use HEVC ??
Thanks in advanced

[Tyrian]

This is going to sound weird, but I just tested it, and it works for me.
When you connect your Meta Quest headset to your PC, the Steam Settings change.

Normally, when you go to Steam Settings -> Remote Play -> Advanced Client Options, on your PC, it changes the settings on your PC, when you're connecting from one PC to another PC.

However, when you go into that same place, Steam Settings -> Remote Play -> Advanced Client Options, *while your Meta Quest headset is connected with the Steam Link app in 2D mode*, the settings under Advanced Client Options now apply to the Meta Quest headset, not the PC.

This is how we can enable HEVC on the Meta Quest headset, even though the Steam Link app doesn't have a Settings page on the Meta Quest version.

To do it:
1) Connect your Meta Quest headset to your PC in 2D (panel) mode.
2) Keep it connected, with the black screen showing, the whole time you do all the next steps.
2) On your PC, while the headset is connected, use your regular mouse and keyboard to go to Steam Settings -> Remote Play.
3) Scroll down and enable both Advanced Host Options and Advanced Client Options
4) Under Advanced Host Options, enable Hardware Encoding, that is required for HEVC to work, software encoding can't do it.
5) Under Advanced Client Options, enable HEVC Video.

That should fix the black screen. If not, close out of Steam Link on the headset, and reboot the headset. There's a second black screen issue that a headset reboot fixes. Then try connecting again, and wait 10 seconds after you connect, sometimes the picture takes a little bit to show up.

Hope that helps.

[sstep1]

@tyrian

I was struggling with this issue and now it seems no more. Thank you for the guidance this was bugging the hell out of me

[posthenn]

Hello Tyrian

your note helped me much ! many thanks !

i had good experience with this :

1) Start Steam on PC
2) Start Steam VR on PC
3) go to Steam Settings -> Remote Play.
4) Under Advanced Host Options, enable Hardware Encoding, that is required for HEVC to work, software encoding can't do it.
5) Under Advanced Client Options, enable HEVC Video.

after this i had connect Meta Quest headset to my PC in 2D (panel) mode . ... and ... all was fine

[AJSokfi]

Can confirm it's been working for me! In my case, the headset just worked itself out but I can confirm it was on hevc, so yeah. Good times!